picking & choosing who gets paid
Response from developer
Hi, another user receiving a referral payment does not automatically mean that your account or your referral qualified for a reward. Every referral is reviewed individually based on the program requirements and security checks. We’re unable to identify your ratemate account from this review, so we cannot verify your eligibility or payment status. Without your username, there is no way for us to review your specific case. If you want us to investigate the payment you believe you’re owed, please contact us at support@ratemate.com with your username. We’ll review the account and provide you with the result.
HORRIBLE APP DO NOT FALL FOR FALSE REVIEW
Response from developer
Every referral is evaluated under the same program requirements and security checks. Being someone’s first mate was only one of the requirements. A referral also had to complete the required ratings within the specified period, meet the age and US residency requirements, and both accounts had to pass our security checks. Another person receiving or not receiving a reward does not determine your own eligibility. We’re unable to identify your ratemate account from this review, so we cannot verify what happened in your specific case. Please email us at support@ratemate.com with your username. We’ll identify your account, review your referral history, and provide you with the specific result.
Refuses to pay.
They’re refusing to pay me the $260 that’s owed to me from referrals. Each and every referral I had, was completed before October 5th. They sent me $140 for my first check, since the deadline of the week is on a Wednesday. Then the next week they sent me $540. I joined back in early September, and the referrals changes weren’t made until October 5th. And even still, they said ALL referrals completed before October 4th at 11:59pm still counts for the $20! I had a total of 48 referrals by then and now they’re trying to find loopholes and back track what they said. I keep track of ALL my referrals. I didn’t follow anyone back if they had already become mates with someone else for this exact reason. Also now they’re trying to back track what their referral program states, that if you joined back then, you still have a cap of $1k to get referrals with and now they’re removing their referral program because “they reached the milestone” for users, even though they’re not honoring what they said and a lot of people that joined back then hasn’t even reached the $1k referrals yet. They still owe me $280 and refuse to give me the rest of it and claim I’m only expecting $70 this Friday. You can also check their instagram comments and so many people are having the same issue, RateMate has even sen
Response from developer
Hi, we want to clarify several points in this review. You have received $770 in referral rewards from ratemate. We have reviewed your referral history with you multiple times, and our records do not show an additional payment owed. The $1,000 amount referenced in the referral program was a maximum earning limit, not a guaranteed payout. Every individual referral still had to meet all program requirements and pass our eligibility and security checks to earn a reward. The October 5 program update also did not automatically make every person invited before that date a $20 qualified referral. Eligibility and the applicable reward were determined by when a referral completed the requirements and qualified under the program rules. Some of the referrals included in your calculation did not meet all of those requirements, which is why your personal calculation differs from our records. We have provided the details of our review to you directly.
actually legit
I have a question
No response!
Response from developer
Hi, we understand why you’re upset, but we’d like to clarify one important point. The email address your reward was sent to was the email address entered when your ratemate account was originally created. It was not a random email address added by Ratemate. We’ve been in direct contact with you about this and have reviewed the full history of the issue. We’re taking care of it and will make sure you receive an update directly from us.
Came back to update! :)
Don’t download this app
Response from developer
Hi, we want to be clear that we do not pick and choose who gets paid. Every account and referral is reviewed individually based on the program requirements and our security checks, so another user receiving a payment does not necessarily mean two accounts have the same eligibility status or review timeline. We’d be happy to look into your case directly. Please email us at support@ratemate.com with your ratemate username so we can identify your account and review what’s happening. We appreciate your patience and would like the opportunity to resolve this for you.
It does pay it’s legit
Doesn’t pay
Response from developer
Hi, we do not pick and choose who gets paid. Every referral is reviewed based on the same program requirements and security checks. In your case, our review identified referral activity that does not meet the requirements of the ratemate Referral Program, which is why some of your referrals have not qualified for payment. If you’d like more information about your specific case, please email us at support@ratemate.com with your ratemate username so we can identify your account and provide further details.
Scam
Response from developer
Hi, receiving a previous referral payment does not automatically mean that all future referrals will qualify. Every referral is reviewed individually and goes through our security checks before a reward is approved. If referral activity is flagged during this review, the related rewards may be placed on hold or determined to be ineligible. This process applies to all users and is not based on whether someone has been paid before. Unfortunately, we’re unable to identify your ratemate account from your App Store review. Please email us at support@ratemate.com with your ratemate username so we can locate your account and review your case directly.
They do pick and choose
Response from developer
Hi, we do not pick and choose who gets paid. All rewards are reviewed based on the same program requirements and security checks. If you believe you qualified for a sign-up bonus or referral reward that you haven’t received, please email us at support@ratemate.com with your ratemate username. We’ll identify your account, review your specific case, and let you know the status of your rewards.
Don’t trust
Response from developer
Hi, we checked your account and can confirm that your referral reward was issued on October 9, the same day you contacted us. Ratemate does not pick and choose who gets paid. Referral payments are processed based on eligibility and verification, and in your case, your reward was approved and paid in full. Please check the email associated with your ratemate account, including your spam or junk folder, for the payment notification. If you still can’t locate it, let us know and we’ll help you track it down.
Referral program is iffy
Response from developer
Thanks for the feedback, and we’re glad you’re enjoying the discovery side of ratemate! You’re right that adding an email is optional for using ratemate. However, an email address is required to participate in the Referral Program so we can verify eligibility and process rewards securely. We’re working on making this distinction clearer in the app. If you’re missing a referral or bonus you believe you’re eligible for, please contact us at support@ratemate.com with your username and we’ll be happy to review it.
Fun Informative and engaging app
Cool
Great
Good
Awesome
Referral program is iffy
Response from developer
Thanks for the feedback, and we’re glad you’re enjoying the discovery side of ratemate! You’re right that adding an email is optional for using ratemate. However, an email address is required to participate in the Referral Program so we can verify eligibility and process rewards securely. We’re working on making this distinction clearer in the app. If you’re missing a referral or bonus you believe you’re eligible for, please contact us at support@ratemate.com with your username and we’ll be happy to review it.
