Great note taker!
I haven’t used AI much before for recording meetings or transcribing my thoughts but it’s been great. I love my Raycon note taker. The app is super easy to use, and makes it really simple to find everything I’ve recorded and remember past convos. Smooth experience so far!
Nice design
Easy to use with my device
Best purchase for 2026
Best notetaker for anyone that has arthritis or has carpool tunnel?
Shutting Down
Every time I try to use the app it works for a second and then shuts down. I have not been able to use it since I purchased my Raycon
Disappointed At Best
I really wanted to like this app, and there are parts of it that I genuinely do like. The AI interface works fairly well, and the summaries and transcriptions I’ve received have generally been good.
Unfortunately, none of that matters if I can’t trust the app with my recordings.
For the last several days, the app has repeatedly crashed immediately after I open it. Yesterday, this issue resulted in me losing all of my important recordings, summaries, and transcriptions, with apparently no way to recover them.
What makes this even more frustrating is that I had iCloud backup enabled for the app. After losing my files, I performed a full restore from an iCloud backup that should have included the data from before the problem occurred. The Raycon Notes app itself was restored, but none of my recordings, summaries, or transcriptions were. Everything was gone.
If enabling iCloud backup does not actually preserve the files and data created within the app, that needs to be made extremely clear to users. I had every reason to believe my data was protected, only to discover after something went wrong that it apparently was not.
There are other limitations as well. Working files don’t sync across devices, so recordings downloaded to the app on one device aren’t available to work with on another. There also doesn’t appear to be a fast-transfer option, which means transferring recordings from the device into the app can take an unnecessarily long time.
I could overlook slow transfers and the lack of true multi-device functionality if the core experience were reliable. I cannot overlook losing important recordings and completed work with no recovery option, especially when iCloud backup was enabled.
The AI functionality has a lot of potential, and the summaries themselves are actually quite good. But for an app designed to capture and preserve important information, data reliability has to come before everything else. Until there is dependable backup, recovery, and cloud syncing, I simply cannot trust this app with anything important.
Unfortunately, none of that matters if I can’t trust the app with my recordings.
For the last several days, the app has repeatedly crashed immediately after I open it. Yesterday, this issue resulted in me losing all of my important recordings, summaries, and transcriptions, with apparently no way to recover them.
What makes this even more frustrating is that I had iCloud backup enabled for the app. After losing my files, I performed a full restore from an iCloud backup that should have included the data from before the problem occurred. The Raycon Notes app itself was restored, but none of my recordings, summaries, or transcriptions were. Everything was gone.
If enabling iCloud backup does not actually preserve the files and data created within the app, that needs to be made extremely clear to users. I had every reason to believe my data was protected, only to discover after something went wrong that it apparently was not.
There are other limitations as well. Working files don’t sync across devices, so recordings downloaded to the app on one device aren’t available to work with on another. There also doesn’t appear to be a fast-transfer option, which means transferring recordings from the device into the app can take an unnecessarily long time.
I could overlook slow transfers and the lack of true multi-device functionality if the core experience were reliable. I cannot overlook losing important recordings and completed work with no recovery option, especially when iCloud backup was enabled.
The AI functionality has a lot of potential, and the summaries themselves are actually quite good. But for an app designed to capture and preserve important information, data reliability has to come before everything else. Until there is dependable backup, recovery, and cloud syncing, I simply cannot trust this app with anything important.
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No allowance for hyphens in an email address
This app does not allow you to enter a hyphen in your email address. My email address contains a hyphen, and I cannot use the app, and therefore cannot use the device. It has been months of back and forth over this, and Raycon has stopped responding to question, and has been closing the support tickets without resolution. The support started off good, but has taken a turn towards the bad by ignoring and dismissing this issue.
***Update*** Continued lack of human support/communication. AI agent is quick to respond but not helpful. Reading other reviews, it appears that customer support is lacking, and app development leaves something to be desired. Had high hopes for this product, and backed it as a kickstarter. If things change, I’ll update my review accordingly.
***Update*** Continued lack of human support/communication. AI agent is quick to respond but not helpful. Reading other reviews, it appears that customer support is lacking, and app development leaves something to be desired. Had high hopes for this product, and backed it as a kickstarter. If things change, I’ll update my review accordingly.
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App is broken, support refuses to help…
The product was amazing at first and easy to use. Then, a month ago the app crashed in my iPhone rendering it all useless. Tried getting support, all I got was AI response with promise of contact within 24 hours… nothing. After a few weeks, a person finally jumped in, asked for detailed information, which I promptly provided. Been a ghost ever since.
Raycon - this is a great tool. Please please please, invest in your customer support and just keep your product working. Bc right now, as an avid Raycon user, I am unimpressed.
Raycon - this is a great tool. Please please please, invest in your customer support and just keep your product working. Bc right now, as an avid Raycon user, I am unimpressed.
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Worked at first
Was working well a few months ago but I went to use it again today and I keep getting an error on trying to connect to servers. I wish we could have a bit more flexibility with how we can use the ai Korean device. I’ve reset and diagnosed further with no insight on what the actual issue is. The app keeps crashing when I try to upload records from my device so I can’t even take them to another app. I think allowing some sort of connection to my computer to manually move files would be appreciated. Happy to talk about this further
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App Crashing, content useless
The device itself is amazing, using the app is a whole other experience. Right now I was depending on 7 meeting recordings for AI analysis and I can’t access anything… please fix app ASAP
Helpful!
A great way to use AI
Not working correctly
The app doesn’t work correctly it keeps shutting down and takes forever to upload
No allowance for hyphens in an email address
This app does not allow you to enter a hyphen in your email address. My email address contains a hyphen, and I cannot use the app, and therefore cannot use the device. It has been months of back and forth over this, and Raycon has stopped responding to question, and has been closing the support tickets without resolution. The support started off good, but has taken a turn towards the bad by ignoring and dismissing this issue.
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