RBC Caribbean User Reviews

Name: RBC Caribbean
Rating: 3.3 (90 reviews)

RBC Caribbean

RBC Financial (Caribbean) Limited

💰 Finance

Customer Experience

Positive experience45.3% of reviews

Neutral17.0% of reviews

Negative experience37.7% of reviews

~ Based on 53 written reviews from the US App Store.

Is RBC Caribbean Safe?

RBC Caribbean has mixed safety signals based on user ratings. AppsHunter Safety Score for RBC Caribbean is 67/100.

This assessment is based on 90 user ratings, with an App Store average of 3.3/5.

Safety Analysis

53.3% of ratings point to a safe experience

14.4% of ratings suggest some concerns

32.2% of ratings point to a risky experience

~ Based on 90 App Store ratings for RBC Caribbean.

Is RBC Caribbean Legit?

RBC Caribbean appears to be a legitimate app. AppsHunter Legitimacy Score for RBC Caribbean is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Good update

Happy with update, working well for my needs.

Shawn Moreira

a month ago

mobile app is excellent

excellent

maikel stokkel

7 months ago

Great app if you want to feel like you’re banking in 2012 again.

I really do enjoy RBC as a bank but the mobile application misses so much key features that almost all modern banking applications include.

1. Debit card and credit card locking.
2. Proper transaction history.
3. Time information on transactions.
4. Being able to manage investments online through the application. (Such as selling or reinvesting dividends)
5. Proper notification support (incoming wires, processed transfers, transaction notification)
6. Budgeting features and NOMI support like the Canadian version of the application.

The list goes on and on. Really would like to see more features added to the application as it truly feels barebones. It doesn’t even correctly display the payment due date on the credit card section!! Information on the account screen such as the account name is also hidden behind the dynamic island on iPhones.

All in all a decent, barebones application with lots of room for features and improvement.

Stef_22_

7 months ago

Notification

Can we get a notification when money arrives or leaves our account

Deuce868

a year ago

Useless in dark mode

5 years ago someone left a review that the app isn’t useable in dark mode. It’s 2025 and your app still doesn’t work with dark mode. I have to switch to light mode to use it. Ridiculous

JerusM

a year ago

Response from developer

We'd love to help you do what you need, please contact us by selecting a location close to you at https://www.rbcroyalbank.com/caribbean/digital-hub/contact-us.html so we can provide you with options and advice - Jason

Buggy

The app is still buggy. I am unable to download e-statements and it often crashes

Jogo9999

a year ago

convenient

Yay!! Facial recognition finally!!! Better late thsn never! Thank you!!

Genetk44

2 years ago

Basic features needed!

I have been using RBC App for years and I must say it hasn't been easy, even with the Entrust days. Now, those days are behind us and it is 2024 and the RBC Caribbean App still lacks:

1. real-time postings of all transactions,

2. Instant mobile notification options, for notifying me on a transaction made, instead of me going into the app.

3. The option to stop paper mails for credit card accounts. Why are u mailing me? I have online banking?! Stop wasting paper!!!

The security is good. The interface is good.
Please add those features. Please!!

iCandi-7

2 years ago

Lock card

Can the “lock card “feature be added in the future?

hitler99999999

3 years ago

Not good

Impossible to put the right amount. You want to pay $16 and it shows $1600 right before you confirm

Fbddc123

3 years ago

Not compatible

I have this app downloaded and it’s not compatible with my iPhone. I have the same app downloaded on my android and it works fine.

R.N89

3 years ago

Not convenient

Needs to have face id support for iphone. Does not show credit card transactions in real time. Should look at other companies app to see how that can improve this

Forressjono

3 years ago

Won’t work on my iPhone 13 Pro Max

This a great app been using this for years but this year I got the iPhone 13 Pro Max and when I log in to my account and trying to see my balance on the app it keep on saying trying to fine a a better connection. I don’t know if it’s my phone or the app please can you look it to it

ct242

4 years ago

Response from developer

Hi there, I'm sorry to hear you are having this issue. Please try reinstalling the app on your device, and if the issue persists please contact us by selecting a location close to you at https://www.rbcroyalbank.com/caribbean/digital-hub/contact-us.html. - Chris

App crashes when viewing statements

Please address as I am unable to view statements via the app. Upon opening the statement it immediately shuts down.

JerusM

4 years ago

Works, but could be better & less buggy

The app is working for the major functionality but it crashes when you try to view the details of an Alert. Additionally, there should be an area where you can view your pending transactions similar to RBL’s app (which also has its caveats, but still - lol). That would greatly improve the service.

jamesblunt1

4 years ago

Response from developer

Hi there, I'm sorry you are having this issue. Please try reinstalling the app on your device, and if the issue persists please contact us by selecting a location close to you at https://www.rbcroyalbank.com/caribbean/digital-hub/contact-us.html, we'd love to help you out. - Andre

Decent but has some bugs

Have been using the full version of this app for a few months now and it has worked well for my purposes. Over recent weeks it has been crashing when I attempt to read the secure messages and alerts.

tsmdhm

4 years ago

Response from developer

Credit card amount available

I ‘ve been using this app from inception it has gotten better over the years,the problem I have currently with the app is I’m unable to see my available balance on my credit card,can you all please do something about that please.
Thank you.

prezey

5 years ago

Response from developer

In dire need of an upgrade

This app is in dire need of an upgrade. The app is very limited to what can be done. Wire transfers, different accounts openings , being able to order new cards. Though it may be functional it’s totally lacking when compared to other mobile banking apps. I am pondering switching bank accounts.

Eminnis