Very disappointing
I have had to delete and reinstall this app several times as it keeps crashing. I can’t even get it to open at this time. Very frustrating.
Needs more bugs fixed
Crashes at random
Needs some improvement
App crashes when trying to put a book on hold, no support options to report this bug so I’m writing this review in hopes it will be fixed!
It is also very slow to start up and no autocorrect when searching for a book title.
It is also very slow to start up and no autocorrect when searching for a book title.
The developer fixed the bug!
Finally works without crashing.
Needs improvements
I have to load and reload this app dozens of times to accomplish just signing in. Reserving books takes a patient person with the constant crashing
Bizarre and user-unfriendly
This app worked great for me until today, when it just decided it would not open up, period. First it just wouldn’t recognize me, wouldn’t let me sign in, didn’t show my card or books I have on reserve, and now I can’t access ANYTHING, just get a blank screen. I deleted the app and reinstalled it—still nothing. DISLIKE!!!
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Broken
Placing a hold just closes the app. Been going on for months
Needs to stop crashing
This app was great when it first launched. Now it crashes whenever I try to place a book on hold. The images of the books are gone. The seamlessness of the app is gone. I’m not sure what changed, but even the update we had today, didn’t do anything to change the issues.
There is never any kind of announcement on the app, notifying users that there is an issue and IT is aware and ready to use it.
There is never any kind of announcement on the app, notifying users that there is an issue and IT is aware and ready to use it.
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Ever
Will this app ever work correctly? This is the only app I’ve ever had that is impossible to sign into.
Freeze
This app is terrible to try and get into. When you do get the chance to sign in, it freezes after inputting the second number and freezes.
App ok, needs improvements
This app constantly closes on its own. Also you have to enter your library card and password almost every time you open the app. There should be a way to save the login and password.
Great App!
This app truly enhances the library experience! While it had some bumps early on, which is to be expected with a complete overhaul, it’s now running smoothly and delivering fantastic features. From easy catalog searches to digital resources, it’s a must-have for anyone using RCLS libraries. Go RCLS!
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Back arrow
The back arrow is often almost impossible to activate
App Doesn’t Work
I’ve updated to the new app and deleted and reinstalled the app. It pops up and closes again. Doesn’t work at all.
Won’t open / crashes
I’ve installed, deleted, and reinstalled 5-6 times and it wont even open. The app was working until about 3 weeks ago. So essentially it’s useless.
Frequent user
At first the app was amazing! Over the last two weeks it has been nothing but glitches. Please update
App won’t open
The app won’t open. I tried to reinstall but it still wont open
App Crashes
The app consistently freezes when attempting to place a hold on a book, rendering it unusable. 📚❌
holds
hi, when i click “place hold” it throws me out of the app and restarts so i can’t put any books on hold. please fix because i can’t go to the library everyday and there’s no other way to save books for myself. thanks!
Doesn’t tell your position in Libby holds
The app doesn’t let you know what your position is in Libby holds. It also doesn’t have the What’s Available category.
