RCLS Go User Reviews

RCLS Go
RCLS Go
Ramapo Catskill Library System

Top reviews

Very disappointing

I have had to delete and reinstall this app several times as it keeps crashing. I can’t even get it to open at this time. Very frustrating.

Needs more bugs fixed

Crashes at random

Needs some improvement

App crashes when trying to put a book on hold, no support options to report this bug so I’m writing this review in hopes it will be fixed!
It is also very slow to start up and no autocorrect when searching for a book title.

The developer fixed the bug!

Finally works without crashing.

Needs improvements

I have to load and reload this app dozens of times to accomplish just signing in. Reserving books takes a patient person with the constant crashing

Bizarre and user-unfriendly

This app worked great for me until today, when it just decided it would not open up, period. First it just wouldn’t recognize me, wouldn’t let me sign in, didn’t show my card or books I have on reserve, and now I can’t access ANYTHING, just get a blank screen. I deleted the app and reinstalled it—still nothing. DISLIKE!!!
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Broken

Placing a hold just closes the app. Been going on for months

Needs to stop crashing

This app was great when it first launched. Now it crashes whenever I try to place a book on hold. The images of the books are gone. The seamlessness of the app is gone. I’m not sure what changed, but even the update we had today, didn’t do anything to change the issues.

There is never any kind of announcement on the app, notifying users that there is an issue and IT is aware and ready to use it.
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Ever

Will this app ever work correctly? This is the only app I’ve ever had that is impossible to sign into.

Freeze

This app is terrible to try and get into. When you do get the chance to sign in, it freezes after inputting the second number and freezes.

App ok, needs improvements

This app constantly closes on its own. Also you have to enter your library card and password almost every time you open the app. There should be a way to save the login and password.

Great App!

This app truly enhances the library experience! While it had some bumps early on, which is to be expected with a complete overhaul, it’s now running smoothly and delivering fantastic features. From easy catalog searches to digital resources, it’s a must-have for anyone using RCLS libraries. Go RCLS!
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Back arrow

The back arrow is often almost impossible to activate

App Doesn’t Work

I’ve updated to the new app and deleted and reinstalled the app. It pops up and closes again. Doesn’t work at all.

Won’t open / crashes

I’ve installed, deleted, and reinstalled 5-6 times and it wont even open. The app was working until about 3 weeks ago. So essentially it’s useless.

Frequent user

At first the app was amazing! Over the last two weeks it has been nothing but glitches. Please update

App won’t open

The app won’t open. I tried to reinstall but it still wont open

App Crashes

The app consistently freezes when attempting to place a hold on a book, rendering it unusable. 📚❌

holds

hi, when i click “place hold” it throws me out of the app and restarts so i can’t put any books on hold. please fix because i can’t go to the library everyday and there’s no other way to save books for myself. thanks!

Doesn’t tell your position in Libby holds

The app doesn’t let you know what your position is in Libby holds. It also doesn’t have the What’s Available category.