Not the easiest to manage
Okay, but too many steps to accomplish tasks.
Needs updates and missing lots of little iOS perks
App does not function well on Apple iPad. App has potential and could be very useful. However after waiting and waiting for bug fixes, updates and more. To be honest, seems ACS Team is not interested in a better user experience with this mobile app. One key issue, the badge notification does not update after you read all msgs or clear them. Also, my members continue to get app crash while in Chat...random occurrences from simple things like website links, file attachments, etc. Lastly the experience on iPad is the same if not worse.
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If you want a tool that just works, look elsewhere
This is the worst app that I have had the misfortune of using on a regular basis. I use it all the time, and I hate it all the time.
It’s designed in ways that don’t make sense with posts and chats and a barrage of different ways of doing the same thing resulting in never knowing where someone might be trying to contact you but you’re not seeing it.
Additionally, it crashes all the time and half the time when it has stopped working you don’t even know it’s not working anymore. Until you recognise that no one’s contacted you for the better part of a week when you reset the app. Ooops there’s a bunch of communication that you haven’t seen. All this time you’ve been inadvertently ghosting everyone.
Unless deep changes are made, you should avoid getting this app.
It’s designed in ways that don’t make sense with posts and chats and a barrage of different ways of doing the same thing resulting in never knowing where someone might be trying to contact you but you’re not seeing it.
Additionally, it crashes all the time and half the time when it has stopped working you don’t even know it’s not working anymore. Until you recognise that no one’s contacted you for the better part of a week when you reset the app. Ooops there’s a bunch of communication that you haven’t seen. All this time you’ve been inadvertently ghosting everyone.
Unless deep changes are made, you should avoid getting this app.
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Cannot search directory by partial phone number
I used to be able to search the directory by partial phone numbers. Very handy for finding people when their number shows up in group texts and you don’t know who they are. Please restore this functionality.
Lots of room for improvement
The overall experience is rough. Editing a post is much harder than it needs to be.
