REBO Drink water, Save the sea User Reviews

Name: REBO Drink water, Save the sea
Rating: 3.53846 (26 reviews)

REBO Drink water, Save the sea

Re-Company SA

💪 Health & Fitness

Top reviews

Most Recent Highest Rated Lowest Rated

Still many bugs on app

The REBO bottle is amazing itself! Keeps water cold for hours! The app though has many bugs as some things don’t register very well and sometimes they don’t at all.

LordSith13

2 years ago

Response from developer

Hello LordSith13, Thank you very much for your feedback, it is beneficial for our growth. We are aware of this issue and our team is working on a big firmware update to solve them and improve the functionalities of the app. I appreciate your support while we solve this. Should you require further assistance please contact us at hello@rebo-bottle.com and our team will be happy to assist you with anything you need. Regards, Wanda.

Big investment

It’s probably one of the best inventions ever made. I always tell you when he got some water drink special when this hot weather is coming up. Summer is around the corner. I recommend to anybody to purchase one.

Gambino Familia

2 years ago

Waiting….

Waiting for app to update firmware so this timeframe is exhausting my iPhone battery

MartinB0113

3 years ago

Response from developer

Hello Martin, thank you for your feedback and patience, our team is working hard to release the new firmware as soon as possible. If you need assistance please do contact us at hello@rebo-bottles.com.

Sporadic, unreliable

App is great when it works and is incredibly annoying when it doesn’t. And it doesn’t work A LOT. It randomly logs me out, doesn’t sync. The light on bottle itself isn’t very reliable either.

Disgruntled6789

3 years ago

Response from developer

Hello Disgruntled6789, thank you for your feedback and patience, our team is aware of this disconnection issue and is working hard to release the new firmware as soon as possible to solve this issue. If you need assistance please do contact us at hello@rebo-bottles.com.

Frustrating

I love the idea and spent a lot on a REBO bottle, but it keeps on resetting the days’ streak to zero, despite my having NEVER missed a day’s hydration target. My calendar even shows this……

Tonksie1

3 years ago

Response from developer

Hello Tonksie1, Our team has been alerted of this bugged and I confirm it has now been solved! I hope your experience is better now. If not, please do contact us at hello@rebo-bottle.com Regards, Wanda

App is improving

The app is very buggy. Most times it doesn’t transfer from bottle. The streak does not add past one day. I do enjoy the water bottle itself. The app has got a lot potential but just lacks so much.

LordSith13

3 years ago

Response from developer

Date

Hi REBO Team

The app is great, but for some reason the date is incorrect on the app. I’ll wake up in the morning and I’ll already have water intake for the day and I’ll go to the calendar and it will be the next day.

I can’t manually set my time zone or location on the app. The GPS built into the bottle works fine and is correct the app just seems to be wrong and has been since I received my bottle in the first wave of the kickstarter release.

Please help

orangeviper

3 years ago

Response from developer

Hello orangeviper, First of all apologies for the delay in our response. If you are still having problems with your bottle, please contact us on hello@rebo-bottle.com so we can provide you with assistance. On the other hand, our tech team is developing a whole new app from scratch that solves most of the bugs and issues this current app has. Our team is still testing the app but it will hopefully be available in the following weeks. We will keep you updated! Thank you for your feedback. Regards, Wanda.

App Became Noticeably Worse (Ver. 2.2.1)

This is quite frustrating in my opinion, although there are some minor positives. Ultimately though, I have completely stopped using the app now, and I use the bottle less now as well.

To start, I have been using the REBO bottle for well over a year. I have written 2 reviews on both the bottle itself and the app so far; the first I gave 2 stars, the second I gave 3 or 4 stars since I saw improvements.

Here I will be reviewing the App ONLY.

In short, it is much much worse. The worst it’s ever been actually.

- Cluttered UI (used to be very sleek, was the best feature)
- Removed feature of seeing the current water level in the bottle (an essential feature imo)
- Intake measurements are less accurate (drink a whole bottle, only records 117 mL)
- Get messages that “Plastic Credits” won’t be recorded due to drinking too fast (the main selling feature and innovation of this bottle doesn’t even work anymore)

Positives include:
- One more option for manually adding water amounts. Not great, but I noticed and I appreciate having at least one more option (now a total of 4 options from the previous 3; still can’t remove any amounts that were accidentally recorded).
- The inclusion of a calendar tracker. Personally I see no benefit in it, however I can see how some might enjoy this new future.

Barr.Levi

3 years ago

Response from developer

Hello Barr.Levi We are happy to see you are enjoying your rebo and we appreciate your feedback! We are working on a new app that will be much more user friendly and the accuracy level in regards to water tracking and batery level will also improve significantly. We are looking forward to release the new app and you will be notified once it does! In regards to your lace breaking this issue has been caused by some problems that come from the manufacturing process. They’ve been reported and resolved. We work hard to guarantee the quality of every piece on a REBO bottle, we want you to rest assured that this won’t happen again in the future. Please contact us on hello@rebo-bottle.com so we can send you a new lace! Regards, Wanda

Can’t update personal parameters

First off, I love the bottle. But the app needs some updating. I can’t update my age or my weight. REBO please update this app.

Sweetooth24/7

4 years ago

Response from developer

Hello Sweetooth, Thank you for your feedback. Our developers are working hard on the firmware to fix and bring new amazing features. The future of REBO is looking brighter and brigther by the second. Please contact our support team at hello@rebo-bottle.com so we can help you with your issues. Regards, Wanda.

Can’t be registered in the app

Please, update SSL certificates in the authorisation service. Currently it’s impossible to login or register in the app.

P.S. your App Support link in App Store is outdated as well.

kampone9

4 years ago

Response from developer

Hello Kampone, thank you for your feedback. This issue lasted 2-3 hours are we were updating our SSL certificates but it is now resolved. Regards, Wanda.

Bugs fixed (or at least improved upon)

Overall the bottle seems to be working a lot better than it was when I posted my last review.

REBO has become an essential part of my day. I lost my REBO and I just stopped drinking as much water. As a result, I immediately ordered another 2. I truly love the product - I’ve been invested since day 1. Keep it up 💪🏼

Filmmaker David

4 years ago

Response from developer

Hello David, Thank your very much for your feedback! I am happy to tell you that we have released a new firmware that fixes inaccurate water level readings. Please feel free to update and if you need further assistance please do not hesitate to contact us on hello@rebo-bottle.com Regards, Wanda

Not accurate - at all

The bottle itself is very nice - and I understand an app like this won’t have *pinpoint* accuracy - but unfortunately the app is off by 40+ percent, which makes it basically unusable. Even after “calibrating” the bottle - which should zero out the reading when the bottle is empty, like hitting tare on a scale - the app shows 7% full. Then upon filling the bottle to the brim, the app shows 59% full. When trying to track fluid intake for specific health conditions this is just too much variance.

Philfote

4 years ago

Response from developer

Hello Philfote, Thank you for your feedback! I am happy to tell you that we have released a new firmware that fixes inaccurate battery and water level readings. Please feel free to update and if you need further assistance please do not hesitate to contact us on hello@rebo-bottle.com Regards, Wanda

Good App

It works well and is easy to use, I love that it reminds me when I have to drink more water!

Cheesepuff228

4 years ago

Response from developer

Hello Cheesepuff228, Thank you so much for your feedback! we are glad you are enjoying REBO. Regards, Wanda.

Really encourages me to drink more water

I’m using the app with the rebo bottle (which I love - so stylish). When you fill the bottle and reset the lid you really do have to give it 10 sounds on a flat surface to register with the app.
I’ve tried moving off too quickly and end up resetting again.
I use the time to take a couple of deep breaths.

singing deb

5 years ago

Response from developer

Hello Singing Deb, Thank you for your feedback, we are really happy to see you are enjoying your REBO! Stay healthy and keep cleaning the planet :) Regards, Wanda.

disappointing

after waiting for a good while for the bottle and I get it was a feat to make it happen the app is a joke - after a few days of working well it now won’t let me back in saying my login details are incorrect repeatedly.

feels like this whole thing could be a fail - hope I’m wrong …

Bazeagle

5 years ago

Response from developer

Hello Bazeagle, First of all apologies for the delay in our response. If you are still having problems with your sign in please contact us on hello@rebo-bottle.com so we can provide you with assistance. On the other hand, our tech team is developing a whole new app from scratch that solves most of the bugs and issues this current app has. Our team is still testing the app but it will hopefully be available in the following weeks. We will keep you updated! Thank you for your feedback. Regards, Wanda.

Newest update kills app

I just updated the app and it is now unusable. Under iOS 15.2 beta.

Cubbie036

5 years ago

Response from developer

Hello Cubbie036, Thank you for your feedback! I am happy to tell you that we have released a new firmware. Please feel free to update and if you need further assistance please do not hesitate to contact us on hello@rebo-bottle.com Regards, Wanda

Latest update has crashed the app

Just did the latest update and now the app is not working 😳🤬😭 please fix it !

donutbob

5 years ago

Response from developer

Hello Donutbob, I am sorry to hear you have been experiencing this issues. Please contact us on hello@rebo-bottle.com so we can assist you with this. Our app has been experiencing some bugs related to connectivity, our tech team has taken hands into the matter and is developing a whole new app from scratch! Once this new app is released most of the issues will be solved. We will keep you updated and thank you for your feedback. Regards, Wanda.

Looks nice but doesn’t work

Nice look and feel, but not accurate at all. Often tells me I’ve drunk 6+L of water when I’ve only had two full bottles. Sometimes the water level seems to update properly, but most of the time it doesn’t

pat-hen

5 years ago

Response from developer

Hello Pat-hen, I am sorry to hear you have been experiencing this issues. Please contact us on hello@rebo-bottle.com so we can assist you with it. Our app has been experiencing some bugs related to connectivity, our tech team has taken hands into the matter and is developing a whole new app from scratch! Once this new app is released most of the issues will be solved. We will keep you updated and thank you for your feedback. Regards, Wanda.

Unit choices don’t stick and water level updates are random

Seems as though the system is still quite buggy. You can’t force a rescan of the water level and it doesn’t seem to update itself reliably when you open and close the lid. Also any unit preferences made seem to get ignored.

Rebouser

5 years ago

Response from developer

Hello Rebouser, I am sorry to hear you have been experiencing this issues. Please contact us on hello@rebo-bottle.com so we can assist you with calibration instructions. Our app has been experiencing some bugs related to connectivity, our tech team has taken hands into the matter and is developing a whole new app from scratch! Once this new app is released most of the issues will be solved. We will keep you updated and thank you for your feedback. Regards, Wanda.

Does not connect

The bottle worked the first time. Then when the app would not launch, a reinstall caused the bottle to never connect again.

Roninator2

5 years ago

Response from developer

Hello Roninator2, First of all apologies for the delay in our response. If you are still having problems with your bottle, please contact us on hello@rebo-bottle.com so we can provide you with assistance. On the other hand, our tech team is developing a whole new app from scratch that solves most of the bugs and issues this current app has. Our team is still testing the app but it will hopefully be available in the following weeks. We will keep you updated! Thank you for your feedback. Regards, Wanda.