So not only has this issue happened before, but they never suspend in my account until I went to cash in a large amount of points and what was funny. The first time this happened they put my account on hold, I emailed it was released then they put it on hold when I tried to cash in for just a $10 Amazon card and then released it this time. I hadn’t even snapped any receipts for two or three days. All of a sudden I go to Cash in a large amount of points and my account is on hold and I was accused of cheating or something because of my Walmart receipts which we have three adults in my house Walmart two minutes down the street and we have a large family. I have always followed the rules, especially after the first time I was like oh OK can’t ask friends for receipts and I haven’t and I referred the App to the friends and my large family, not only did I not cheat I was playing an arcade game, which I hardly do and I was winning so I just say it’s really convenient that nothing happened. No warnings no stopping my account because I was using too many Walmart receipts no like I stated, haven’t snapped any receipts for a few days and then my emails to Support. I guess Maybe? got a little rude. I don’t know, but all I have to say is they suspended my account, after the second email because usually it takes so long when they would put your account on hold so the rules are you cannot use from the same store more than five receipts which I hadn’t because they would’ve put my account on hold right away like they did a couple months ago so what makes me angry is that I started putting a little more effort into using this app but now just like I stated in my email before it’s such a headache when it comes to cashing in points that’s what they don’t want obviously because I know I’m not the only one in the United States of America that has a huge family and I’m great by the way, so my family is very large so if I was you, I would either watch what I say to customer support because you don’t get a phone call or just don’t snap very many receipts to earn points and if you do have a large family and you’re within the rules, obviously none of that counts because they were accepting every receipt and everything to earn all those points for a long time and to not have snap to receipt for three days and try to get my points and it just went on hold. I was playing my arcade game went back to cash in some points and mind you most of our receipts are from Walmart being so conveniently 2 minutes drive from the house and if you knew our town, you would see why we would go to what was more convenient anyways there’s my warning I am going to find another app, but me and my family they’re deleting theirs or just not using that because nobody wants to put in that much effort just to get frustrated
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