Recharge City User Reviews

Customer Experience

Positive experience59.4% of reviews
Neutral0.0% of reviews
Negative experience40.6% of reviews

~ Based on 133 written reviews from the US App Store.

What users say

Is Recharge City Safe?

Recharge City appears mostly safe based on user ratings. AppsHunter Safety Score for Recharge City is 72/100.

This assessment is based on 268 user ratings, with an App Store average of 3.6/5.

Safety Analysis

65.3% of ratings point to a safe experience
0.0% of ratings suggest some concerns
34.7% of ratings point to a risky experience

~ Based on 268 App Store ratings for Recharge City.

Is Recharge City Legit?

Recharge City appears to be a legitimate app. AppsHunter Legitimacy Score for Recharge City is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

SCAM

they charged me for a YEAR and refuse to refund me after they took my credit card info and charged me 60 dollars. I can’t believe it.

Not working

Not working link to support not working

SCAM - BEWARE!

I was told this was a one-time rental fee the ~30 minutes. My phone charged 20 minutes, I’ve been auto-charged $66 for a year subscription that I can’t cancel, and support says their finance team “might respond.”

SCAM APP

this app is a trash & a scam do not purchase took me HOURS + DAYS to simply contact support cancel subscription charged 3x after canceling my subscription no Xxx customer service and still nothing even now new update still doesn’t work. Waste of time + money I would give it 0 if I could

Unauthorized charge

Rented a charger for 25 mins for a rate of $10/hr, checked my bank to find they had taken $20. Support was no help and ghosted me after a single reply. Do not rent from these scammers.

Charged me without permission and won’t give me a refund

I scanned the QR code on one of the machines and put in my phone number and the app charged the card I had on my phone for the premium $65 subscription without my consent. I keep going back and forth with a chat bot to get a refund. Don’t get this app just buy a portable charger honestly.

Scam/ fraud, do not use

Charge without concent $20 per month, impossible to cancel because the app stops working, “write to support” button does not work, and the phone number they provided my credit card company is not answered and does not have a voivemail. Shocking this is still in the App Store

Luckily it didn’t work

Can’t get into the app because it needs to be updated, but there is no updated version. Can’t write to support because the button doesn’t work. While doing all this my phone died. But after reading the reviews, I think I lucked out.

Beware Fraud and Scam!!!!

App was misleading and then charged me full subscription without confirmation. No refunds when asked and no human support accessible!

Unapproved Charge!

Charged me a whole year of subscription for $65 without me selecting any subscription plan! Completely fraud.

Unauthorized Subscription

Just like other reviews I’ve seen, I was charged almost 70$ immediately upon visiting the app with zero confirmation. This should be illegal and this app should be taken down.

Scam

Tried to cancel the subscription, they made it almost impossible to do so, app doesn’t work, customer service is ai generated with no help at all

Unauthorized charge

Had 20 dollar unauthorized charges to my phone without me even knowing. Very poor work.

Loveeeeeee

The app is really convenient and has saved the day for me more then once. You can easily find these stations around the city, when I'm running low on power, I don't have to rush home or hunt for a charger— just plug into a station that's usually no more than a 3-4 minute walle away. I love it!

Scammmmmm

It’s a subscription. $30 super hard to cancel. Don’t do it. They are not clear

Helpful

Needed a charge, was convenient

Fraud

Used the device one time while in a restaurant in NYC, have realized they converted my use to a subscription at $19.99 per month since November. An email inquiry about predatory practice was engaged and they have no resolution. One does not subscribe to an app that is based on a state where they do not live.
My case has been escalated to the risk and fraud departments at their merchant services provider as well as my bank and the App Store for fraudulent and predatory practices.
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Perfect when I needed to recharge

This was a great resource when my son was in the city and his battery was low. He knew he would be over there for hours. And when I needed assistance they were quick to respond and take care of my concern would recommend

Love this app!

Clean design and super intuitive — I was up and running in minutes. Features are well thought out, performance is snappy, and it doesn’t drain my battery. Customer support responded quickly when I had a question. Highly recommend!

So Easy to Use

Setup took under five minutes and everything synced across my phone and tablet without a hitch. Powerful features that remain easy to use — exactly what I wanted.