App not functioning properly and no real access to support
I bought the box and loaded the app today. Logged in and every time I log off time and pick my phone back up I get stuck on a page that is for tagging your time. It won’t let me choose anything and has no option to go anywhere from there so I have to close the app. When I reopen it’s like I’m a brand new user again (but logged in). No articles on the site help and there is not a way to get in touch with anyone. I’m really frustrated.
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Concept is great
I love the concept but the app sucks. It never logs my sessions, even when I see the orange screen, start a session, and then leave my phone face down. When I return, there is always some reason the session did not start and/or log. It’s too much of a headache when I can just leave my phone and get the same benefits without the analysis. Wanted to love this but just going to delete the app.
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Thank you for the recent changes!!
I had previously downloaded this app because it sounded exactly like what I was looking for- an app that counts your off screen time rather than on screen time! Very hard to find for some reason but far more motivating, in my opinion. But I was very disappointed to discover I couldn’t use the app without a box or a group? Well, those things weren’t an option for me so I deleted the app. Then I received an email saying that the app was now accessible for free so I redownloaded it and I am so so happy! This app is great and exactly what I was looking for! Thank you for making it available to everyone.
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App freezes
I really liked this app but it’s almost unusable in current form. Every time a session ends the app freezes and will not continue. It’s a huge pain. Until that’s fixed I cannot recommend it.
For how much this costs, the app is very glitchy
I really like this product, but I get SO irritated at how frequently the screen freezes at the end of a “phone-free” session. It frequently won’t like me select the tag I want, so I have to close out the app and reopen, then attempt to tag it. Considering the expense of this app and the box, I really don’t understand why it does this so often.
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