Absolutely terrible!!!!!
Do not touch this app! It is so unreliable. I record my hours very very regularly and again all my recorded hours have all disappeared. This is at least the 3rd time this has happened. It was a great app until they made the major update a while ago and now it just wipes your recorded hours with no warning. No
More! I’m done and I will now find a better app to use.
More! I’m done and I will now find a better app to use.
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Not Reliable
I am a teacher and wanted to track both working from home and when at work. It wouldn’t automatically record my work at school, because I had a manual at home work, set as a second job. Then they did an update and all my work from home data was deleted. Help centre is hopeless as they take days to respond. It can’t handle more than one work site or place. My work also has two sites but it doesn’t recognise the second site.
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“Record” is Misleading
The app does its job, until it randomly deletes all your data, this has happened to me now twice. Completely useless.
Used to be good - not anymore
This app used to be user friendly but the last update permanently wiped all previous data & it now insists location services being turned on so that it can automatically log when you’re at your workplace - this is utterly ridiculous for anyone working from home! I (like many others) used this app to log WFH hours for tax purposes, but the app is now completely useless for that.
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Annoying pop ups
I do not want to allow location use on RMH yet every time I open it to start my shift it tries to force me to turn on location settings. I start my shift and end my shift manually. Looking for a new app to use unless this is updated to give me a choice. Stop stalking.
Lost data and harder to use
After finding this app so useful for a couple of years, last week I found an automatic update had lost ALL my data. I am finding the updated app so much harder to use (having to select my job every time even though I only have one job, and the clock face is not intuitive at all). I initially chose this app because it’s from the Fair Work Ombudsman (which gave me a feeling of security and confidence) but now I am not sure whether to bother at all. Not to mention I now have to find another way to recall my hours of work for the past month to submit my timesheet 😩.
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Bad update
It’s very annoying now it was the best app before so hopefully they might put it back to before
Not smart developers
This app required both data the company Wi-Fi to instead of just mobile data. This means companies can block you from using the app and can setup alerts to find out which staff are attempting to use the app and to target them.
Don’t update
Awful app after update. No longer works. Asks non stop to track. Deleted
Don’t update
Since the update it no longer automatically tracks your time at work and doesn’t take your unpaid lunch break off the total
App doesn’t work anymore and all data gone
I accessed the app today and there has been an update. Nothing works and all my data is gone.
All data lost!
YEARS worth of data lost because you didnt tell anyone through the App to save their data. How can we trust this App ever again. Now I get constant annoying geo-fencing alerts to allow it to track me. I work from multiple places, this is not a useful feature. Bring back old version.
Don’t bother new updated version is terrible
The new update is terrible, it’s lost all my saved records and the new look is horrible and not easy to use like the old version. I’m looking for a new app right now to replace it.
WARNING - RECORDS LOST!!! DON’T install this app!!!
After the latest iOS update, this app has deleted ALL of my records! Despite backing everything up to iCloud. I contacted Apple to see if I could ‘undo’ the update, but this is not an option. They said contact the developer (which I have). My confidence in retrieving these are low, however, because the developer’s T’s & C’s say no data is kept. There was NO forewarning from the developer that this was going to happen. If my employer deleted all of my records, Fair Work/the Ombudsman would be involved. The irony. MONTHS of unpaid overtime I was tracking down the drain thanks to this app. And now I have no proof that I could take to Fair Work or my union. Funny how I keep getting notifications informing me that “it’s been several days since Record My Hours detected me at work” though. SHAMEFUL!
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What happened?
Have been using this app for a few years now a random update has deleted all my data and nothing from the last six months is available in the back up cloud.
What happened?!
Like another reviewer, I had years of data and now it’s been wiped clean!!!!!! How do I get it back?!?!
Old app was far better and you lose all previous data
This is a terrible update. The old one was so much better , both in terms of user friendliness and visually providing a quick and accurate representation of your hours worked, without annoying nags about turning on background etc etc. It was also easy to enter data. When you update to the new version, YOU LOSE ALL PREVIOUS DATA. This meant I lost years of data. This will also happen to those with automatic update. It’s only when you check the website after the update that you find out it will wipe your data with update! This is a great example of an app that went from
5 stars to 0 stars (if I can chose 0) both in functionality (and stupid annoying nags (no, I don’t want to run background and no I don’t want it to think it’s smarter than me as I work from home as well and those hours need to be counted). The previous app still kept time when closed.
5 stars to 0 stars (if I can chose 0) both in functionality (and stupid annoying nags (no, I don’t want to run background and no I don’t want it to think it’s smarter than me as I work from home as well and those hours need to be counted). The previous app still kept time when closed.
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Where did my jobs go?
What on earth happened??!! I have been using this app every day for years and it’s been so reliable until this latest update! All my job info, and I have multiple jobs and my hours have all just disappeared and I now have to start all over again and start from scratch??!! Surely not! Please fix this!!
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Still buggy
Latest update wiped all my data. I was tracking WFH hours for ATO. Also can’t select the work record time frame for current pay period. End date has to be current date.
My data is gone
After latest update, all my data is gone, deleted, vanished, disappeared. Good job team 👏🏻👏🏻👏🏻
