SCAM
This app does not do what it says. It deletes nothing. It just scans your posts and collects data.
Does not delete, can’t find support
When I purchased the one-year subscription, I did so to have a year’s worth of content deletion service. In the past two-three weeks, I have attempted to delete comments and it’s not deleting. It’s editing. I tried contacting support here via “app support”, it takes me to a broken link. I can’t get a refund from Apple because it’s been more than 2 months. I tried visiting the page to find support and it’s either very hidden or not there at all. I also clicked around the app for a support page. Nothing. It also doesn’t have a banner or alert of a known issue. I would like a refund, even if it’s partial. I deleted the app, reinstalled it, removed the social accounts, reconnected…nothing works. It doesn’t delete. Tried again at a later date. Nothing. Updated. Nothing.
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$35 a month is crazy
Way too expensive for something you use once.
Bad update
I love Redact, I have used to for years, however this new update is genuinely terrible. It logs me out constantly, it is needlessly complicated even after I have been using it for weeks. And sometimes I do everything right and it simply doesn’t delete. Please make the app simple again.
Paywall took over
Ive had this app on my phone for a while and it worked well. You were able to select the date range you wanted to delete from. Now I open the app and everything other than “a month ago” is locked behind a Paywall. Id rather just delete my account no big deal, but this app no longer useful unless you want to delete something from up to a month ago.
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