Poor experience
I tried red coach for the first time yesterday. I have to say it was a really bad experience. Firstly the coach was two hours delayed and instead of anticipating the correct delay the customer service kept giving wrong times of departure. The app was not even updating the new times showing the original time all along. Once a replacement coach arrived, it was not in a good shape. Firstly I have bought a first class ticket and there was no first class. Further the charger want working on any seat. I expect a full refund
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Disappointed
Very solid company with great reputation but has a very cheapy app with many flaws
First time rider
Late. Ok. No notification. Not ok. Address wrong. Driver “we used to pick up on Bowie.” Apple Map confirmed 165 Bowie St San Antonio TX. Head valet at Marriott confirmed Bowie. USAF conditioned this 80-yr old to run two blocks when bus passed me by. Fix this. dp
Accessibility for the app
I want to give this app five stars, however, can you please make the app more accessible for voiceover users? After the recent update I am unable to search and book my flight flights without having a side person to help me out and some other buttons are not functionable with or without my screen reader being active or non-active.
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Horrible service
If I could give it a 0 I would
