Problems in emails
Response from developer
Hi, thank you for sharing these details. We recognize the importance of having essential email functions readily available and have noted your observations regarding the reply and forward options. Since you have already shared screenshots with the support team, kindly write to grievanceofficer@rediff.co.in with the relevant details for further review. Thank you, Team Rediff.
No reply or forward tab
Response from developer
Hi, we appreciate you taking the time to share such detailed observations. We have noted your concerns regarding the availability of reply, reply all, and forward options in the iOS app experience. Kindly share relevant details and screenshots at ngsupport@rediff.co.in so our team can review the matter further and assist you. Thank you, Team Rediff.
Poor Mobile app
Response from developer
Hi, thank you for sharing your experience and for being associated with Rediffmail since 1997, we truly value that long-standing support. Your feedback has been noted and will be conveyed to the concerned team. Kindly share relevant screenshots and details at ngsupport@rediff.co.in. Thank you, Team Rediff.
Current App when mail opens no options of reply or forward is getting shown on bottom strip?
Response from developer
Hi, thank you for sharing your thoughts. Our goal is to ensure every customer is satisfied. We understand the importance of smooth mail access for your banking and important communications. Kindly share relevant details and screenshots at ngsupport@rediff.co.in so our team can assist you further. Thank you, Team Rediff.
Not working
Response from developer
Hi, we acknowledge your input and understand the current experience may not reflect your expected usage, especially while accessing the app on iPhone. Rediffmail works independently; the UPI step is optional and can be skipped. Kindly share screenshots at ngsupport@rediff.co.in. Thank you, Team Rediff.
UX downgraded
Response from developer
Hi, we truly appreciate your long-standing support and your recognition of the clean mailbox experience, it means a lot to us. We understand your concern regarding access to mail. Rediffmail works independently; the UPI step is optional and can be skipped. Kindly share screenshots at ngsupport@rediff.co.in for further assistance. Thank you, Team Rediff.
Rediff rocks!
Response from developer
Hi, we truly appreciate your continued support and thoughtful feedback—it’s great to know the all-in-one experience and Rediff Pay are delivering value for you. Your recommendation means a lot to us and motivates us to keep improving. Thank you, Team Rediff.
Foreign users OCI from UK not allowed to use +44 UK number for login. Only +91 India number not avai
Good show!
Response from developer
Hi, we truly appreciate your feedback, it’s great to know the installation was smooth and payments were quick and seamless. Your support means a lot to us. Thank you, Team Rediff.
Fast, Clean look & All-In-One-Just what I needed!!!
Response from developer
Hi, we truly appreciate your detailed and thoughtful feedback, it’s incredibly rewarding to know the app’s simplicity, performance, and all-in-one experience are delivering real value for you. Your support motivates us to keep enhancing the experience further. Thank you, Team Rediff.
REDIFF GOING WORST
Since last couple of weeks now it’s been going OFF and asking to login again and again.
While just in Inbox when you tap it flickers and gets shut
Response from developer
Hello, We’re sorry for the repeated issues you’re experiencing. Please ensure you’re using the latest version of the app. If already updated, kindly try clearing the cache and reinstalling it. If the problem continues, please share your device details and app version at ngsupport@rediff.co.in, so we can help you further. Team Rediff
Very useful
Response from developer
Hi Sweta, Thank you for the wonderful feedback! We’re glad you love the seamless experience and wide range of features. Team Rediff
Once a Trusted Email for Indians — Now Held Back by Poor Performance
Unfortunately, the service has not evolved with time. For many years, the app has struggled with delays, non-responsive behaviour, and overall inconsistency. Instead of focusing on improving stability, speed, and reliability—the core functions of an email service—the app keeps adding unrelated features like stock market updates and shopping sections, which only make the interface cluttered and difficult to use.
It is disappointing to see how far the quality has fallen, especially after previously iconic services like Rediff Bol. I have genuinely tried to continue using this platform for the last few years, hoping for improvements, but the experience has only worsened. I was even willing to pay for a premium storage plan, but it is offered only to business users, not individual loyal customers.
At this point, I have begun moving all my important communication to another email provider. I truly hope the team realises that to compete with the real players, they need to prioritise reliability, modernisation, and customer experience over unnecessary features.
A once-great service that urgently needs a complete revamp.
Response from developer
Hi Jiju V, thank you for being with us for nearly two decades, and we’re truly sorry that the recent experience hasn’t met your expectations. We understand your concerns, and we appreciate your honest feedback on how the service has evolved. Your points have been noted for improvement, and we value the trust you’ve placed in us over the years. If you are currently facing any technical issues, please share your device details, OS version, and app version at ngsupport@rediff.co.in, so we can assist you further. Team Rediff
A real all-in-one app
Response from developer
Hello, we’re delighted to know you’re enjoying the all-in-one experience with news, email, and bill payments. It’s wonderful to hear the app is making things simpler for you. Thank you for your kind words! Team Rediff
Needs a lot of upgrade
Response from developer
Hi Abhishek, thank you for sharing your thoughts about the attachment view and text undo options. We appreciate your suggestions, and our team will definitely review them for future improvements. Your feedback helps us enhance the app experience. Team Rediff
Bill payment reminder are amazing
Response from developer
Hi, we’re delighted to hear that the bill reminders and tracking features are making things simpler for you. It’s wonderful to know Rediff is helping you manage your payments with ease. Thank you for your kind words! Team Rediff
Mail not working properly.
Response from developer
Hi, we’re sorry to hear about the mail reset, unexpected logouts, and missing paid data. Our team would like to review this on priority. Please share your device and app details at ngsupport@rediff.co.in, so we can assist you quickly. Team Rediff
