Rediff User Reviews

Customer Experience

Positive experience18.0% of reviews
Neutral9.0% of reviews
Negative experience73.0% of reviews

~ Based on 89 written reviews from the US App Store.

Is Rediff Safe?

Not enough ratings yet to assess Rediff.

Is Rediff Legit?

Rediff: UPI, Mail & News App appears to be a legitimate app. AppsHunter Legitimacy Score for Rediff is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Problems in emails

Unable to reply, forward mails since last few months and despite contacting the customer care team and forwarding them the screenshot of mail page they have not resolved the issue which is very frustrating

Response from developer

Hi, thank you for sharing these details. We recognize the importance of having essential email functions readily available and have noted your observations regarding the reply and forward options. Since you have already shared screenshots with the support team, kindly write to grievanceofficer@rediff.co.in with the relevant details for further review. Thank you, Team Rediff.

No reply or forward tab

This is one of the earliest app before GMAIL was commonly launched. Given that more than 2 decades this email is used, it’s pathetic to note that reply, reply all and forward tabs are not available for free users. Why the hell this exist if this basic features are required in IOS version.

Response from developer

Hi, we appreciate you taking the time to share such detailed observations. We have noted your concerns regarding the availability of reply, reply all, and forward options in the iOS app experience. Kindly share relevant details and screenshots at ngsupport@rediff.co.in so our team can review the matter further and assist you. Thank you, Team Rediff.

Poor Mobile app

The mobile app of rediffmail especially is missing basic feature like reply all kind of of stuff. It’s a very poorly designed app . Anyway don’t want to write much about this because I have been using this since 1997 and at least have to thank the availability of this service

Response from developer

Hi, thank you for sharing your experience and for being associated with Rediffmail since 1997, we truly value that long-standing support. Your feedback has been noted and will be conveyed to the concerned team. Kindly share relevant screenshots and details at ngsupport@rediff.co.in. Thank you, Team Rediff.

Current App when mail opens no options of reply or forward is getting shown on bottom strip?

I have been using rediff mail as my primary mail linked with banks and important communications but current updated version on latest IOS app is showing black strip instead of reply forward button pls resolve this major issue. Edit: Post providing you guys with all the relevant info still issue is not resolved?
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Response from developer

Hi, thank you for sharing your thoughts. Our goal is to ensure every customer is satisfied. We understand the importance of smooth mail access for your banking and important communications. Kindly share relevant details and screenshots at ngsupport@rediff.co.in so our team can assist you further. Thank you, Team Rediff.

Not working

Not working without upi/payment for iPhone

Response from developer

Hi, we acknowledge your input and understand the current experience may not reflect your expected usage, especially while accessing the app on iPhone. Rediffmail works independently; the UPI step is optional and can be skipped. Kindly share screenshots at ngsupport@rediff.co.in. Thank you, Team Rediff.

UX downgraded

Ux has never been a strong point for rediff, but I stand with it because of *clean mailbox and *negligible spam. However this new ui *forcing UPI registration* seems to be testing the patience. You are late to party so please don’t force ppl to join by blocking mail access with UPI banner. If you want ppl to register on your UPI give them compelling features.
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Response from developer

Hi, we truly appreciate your long-standing support and your recognition of the clean mailbox experience, it means a lot to us. We understand your concern regarding access to mail. Rediffmail works independently; the UPI step is optional and can be skipped. Kindly share screenshots at ngsupport@rediff.co.in for further assistance. Thank you, Team Rediff.

Rediff rocks!

As an avid user of the app, I love the way it packages content and services like Rediff Pay, mail etc. Rediff Pay was a revelation, the ease of transactions was impressive, and I have been telling my friends about it. Here’s hoping they convert too👍

Response from developer

Hi, we truly appreciate your continued support and thoughtful feedback—it’s great to know the all-in-one experience and Rediff Pay are delivering value for you. Your recommendation means a lot to us and motivates us to keep improving. Thank you, Team Rediff.

Foreign users OCI from UK not allowed to use +44 UK number for login. Only +91 India number not avai

OTP option only +91

Good show!

Installed the app smoothly. Payment was super quick and without any glitches.

Response from developer

Hi, we truly appreciate your feedback, it’s great to know the installation was smooth and payments were quick and seamless. Your support means a lot to us. Thank you, Team Rediff.

Fast, Clean look & All-In-One-Just what I needed!!!

The Rediff App is a great blend of simplicity and performance. The interface is clean, crisp, and easy to navigate. It’s impressively fast, which makes checking updates a smooth experience. What I really like is how everything is in one place — news, emails, and market/stock updates — all accessible in just one click. True to its legacy, Rediff has delivered a reliable and efficient app, including a solid payment experience. Definitely a handy all-in-one app for daily use.
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Response from developer

Hi, we truly appreciate your detailed and thoughtful feedback, it’s incredibly rewarding to know the app’s simplicity, performance, and all-in-one experience are delivering real value for you. Your support motivates us to keep enhancing the experience further. Thank you, Team Rediff.

REDIFF GOING WORST

This particular new app is off and on giving trouble time to time with different issues.
Since last couple of weeks now it’s been going OFF and asking to login again and again.
While just in Inbox when you tap it flickers and gets shut

Response from developer

Hello, We’re sorry for the repeated issues you’re experiencing. Please ensure you’re using the latest version of the app. If already updated, kindly try clearing the cache and reinstalling it. If the problem continues, please share your device details and app version at ngsupport@rediff.co.in, so we can help you further. Team Rediff

Very useful

This is the indias super app actually this is very smooth and powerful app all we can do here like mails online payment news even fix diposit and stock market as well i love this app

Response from developer

Hi Sweta, Thank you for the wonderful feedback! We’re glad you love the seamless experience and wide range of features. Team Rediff

Once a Trusted Email for Indians — Now Held Back by Poor Performance

I have been a loyal user of this email service for almost two decades. For many Indians, including me, this was once one of the most dependable and preferred email platforms. Despite having Gmail and several other accounts, I continued using this as my primary official email because of long-standing trust and familiarity.

Unfortunately, the service has not evolved with time. For many years, the app has struggled with delays, non-responsive behaviour, and overall inconsistency. Instead of focusing on improving stability, speed, and reliability—the core functions of an email service—the app keeps adding unrelated features like stock market updates and shopping sections, which only make the interface cluttered and difficult to use.

It is disappointing to see how far the quality has fallen, especially after previously iconic services like Rediff Bol. I have genuinely tried to continue using this platform for the last few years, hoping for improvements, but the experience has only worsened. I was even willing to pay for a premium storage plan, but it is offered only to business users, not individual loyal customers.

At this point, I have begun moving all my important communication to another email provider. I truly hope the team realises that to compete with the real players, they need to prioritise reliability, modernisation, and customer experience over unnecessary features.

A once-great service that urgently needs a complete revamp.
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Response from developer

Hi Jiju V, thank you for being with us for nearly two decades, and we’re truly sorry that the recent experience hasn’t met your expectations. We understand your concerns, and we appreciate your honest feedback on how the service has evolved. Your points have been noted for improvement, and we value the trust you’ve placed in us over the years. If you are currently facing any technical issues, please share your device details, OS version, and app version at ngsupport@rediff.co.in, so we can assist you further. Team Rediff

A real all-in-one app

Love the app that features news, emails and now bill payments. I don’t need other apps on my phone.

Response from developer

Hello, we’re delighted to know you’re enjoying the all-in-one experience with news, email, and bill payments. It’s wonderful to hear the app is making things simpler for you. Thank you for your kind words! Team Rediff

Needs a lot of upgrade

The App needs serious upgrade. The photos in the attachment are not visible. So we need to download the photo first and then view them. A thumbnail will be helpful. So option to undo the text.

Response from developer

Hi Abhishek, thank you for sharing your thoughts about the attachment view and text undo options. We appreciate your suggestions, and our team will definitely review them for future improvements. Your feedback helps us enhance the app experience. Team Rediff

Bill payment reminder are amazing

I had to remember my bill payments earlier but the way Rediff shows all the bills and due bills is very simple and easy to follow. I’m paying all of my bills using this only now.

Response from developer

Hi, we’re delighted to hear that the bill reminders and tracking features are making things simpler for you. It’s wonderful to know Rediff is helping you manage your payments with ease. Thank you for your kind words! Team Rediff

Mail not working properly.

Mail resetting and being logged out. Also, previous paid Rediff data no longer available

Response from developer

Hi, we’re sorry to hear about the mail reset, unexpected logouts, and missing paid data. Our team would like to review this on priority. Please share your device and app details at ngsupport@rediff.co.in, so we can assist you quickly. Team Rediff

Screen does not auto rotate on ios

The screen does not auto rotate while using the app. This makes it difficult to work on devices like iPad making work with the app a bit cumbersome.

Refreshing upgrade

The new Rediff app is a refreshing upgrade! It’s fast, clean, and easy to navigate. News updates are timely, and the user experience feels much more modern. A great step forward

Worse app

I have always been using Rediffmail without any problem but the new app has thrown all that out and i am in deep trouble as it’s the email just does not work well in the new app specially the inbox and sent folders. Please revert back to the old version. By trying to be fancy it has lost its functions.
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