LEGENDAS EM PORTUGUÊS
O aplicativo é muito interessante,mas seria legal se tivesse a opção de traduzir ou por legendas em outras idiomas além do inglês ( PORTUGUÊS ) por favor 🙏🏽
Comments Hidden Without Any Warning
Comments on my posts are often invisible to other users, even though the posts show no policy violations or warnings. Posts also appear to have their reach quietly restricted without any notification or explanation. If content or an account is being limited, users should be clearly informed of the reason instead of having comments and visibility silently suppressed.
I have submitted the form mentioned by replies. But issue still not resolved. I will update here once it's solved.
I have submitted the form mentioned by replies. But issue still not resolved. I will update here once it's solved.
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Response from developer
Hi, we're truly sorry to hear about your experience. Could you please fill out this form so our team can take a closer look at your case? https://feedback.rednote.com/
Features not Available
Eu estava amando o aplicativo, fazendo até amizade com chineses através de comentários, mas agora criaram um absurdo de "features not available im certain regions" e deram uma restringida na minha conta. Estou sem foto, sem nome e sem poder comentar em nada por pura xenofobia do app em querer "separar" o publico internacional. É de um absurdo que to sem palavras
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Response from developer
Hi, we're truly sorry to hear about your experience. Could you please fill out this form so our team can take a closer look at your case? https://feedback.rednote.com/
wrong date
i put accidentally a wrong year and now i just can’t get in the app anymore, please fix it!!!
Response from developer
Hi, we're truly sorry to hear about your experience. Could you please fill out this form so our team can take a closer look at your case? https://feedback.rednote.com/
Used to love it, but it’s getting worse
The recommendation algorithm has become incredibly repetitive. I’m not talking about similar content—I mean basically the same content over and over again. There’s very little originality or surprise left.
Personally, I also find the platform increasingly anxiety-inducing. There’s a constant stream of posts about high-income, highly educated lifestyles, luxury consumption, second-hand disputes, “avoid this company” posts, etc. Some of these experiences are real and useful, but seeing them endlessly can make everyday life feel like a competition. Food recommendations have a similar problem: some posts may be incentivized by restaurants or brands, but it’s often impossible to tell what is genuinely recommended and what is posted for a reward. When everything looks equally “authentic,” it can create a distorted sense of what everyone else is eating, buying, or experiencing.
The moderation is another major issue. One account can post something without consequences while another gets banned for essentially the same thing, often with vague explanations. Users are left guessing what the actual rules are. People have been complaining about this since at least 2024, yet little seems to have changed.
At this point, it honestly feels like Xiaohongshu has become too big to care about its users.
Personally, I also find the platform increasingly anxiety-inducing. There’s a constant stream of posts about high-income, highly educated lifestyles, luxury consumption, second-hand disputes, “avoid this company” posts, etc. Some of these experiences are real and useful, but seeing them endlessly can make everyday life feel like a competition. Food recommendations have a similar problem: some posts may be incentivized by restaurants or brands, but it’s often impossible to tell what is genuinely recommended and what is posted for a reward. When everything looks equally “authentic,” it can create a distorted sense of what everyone else is eating, buying, or experiencing.
The moderation is another major issue. One account can post something without consequences while another gets banned for essentially the same thing, often with vague explanations. Users are left guessing what the actual rules are. People have been complaining about this since at least 2024, yet little seems to have changed.
At this point, it honestly feels like Xiaohongshu has become too big to care about its users.
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Response from developer
Hi, we're truly sorry to hear about your experience. Could you please fill out this form so our team can take a closer look at your case? https://feedback.rednote.com/
Terrible Experience
Terrible account moderation and customer support. I created a new account and had not posted anything, yet it was restricted almost immediately for no clear reason. I submitted an appeal, but no one has meaningfully reviewed or responded to it.
I’ve seen many other users report similar experiences with unexplained bans and ineffective appeals. This kind of account enforcement is extremely frustrating and unfair. Xiaohongshu has given me one of the worst app experiences I’ve ever had, and I’m now actively looking for alternative platforms.
I’ve seen many other users report similar experiences with unexplained bans and ineffective appeals. This kind of account enforcement is extremely frustrating and unfair. Xiaohongshu has given me one of the worst app experiences I’ve ever had, and I’m now actively looking for alternative platforms.
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Out of Control Censorship
Any application that is on the Apple platform should abide by western free speech standards. The censoring of political or other “sensitive topics“ regarding CHINA or Chinese leadership should not be taking place. I understand this is a Chinese developed app, but it’s relying on users from outside of China to build the platform. Apple should remove this app because there’s no way it will ever be allowed to have content that is common and free to the western world.
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phone number unfairly restricted, getting no help
the last time i left a review, i was given a form to fill out and was told to contact the feedback thing. i have been contacting them but they gave me these automated responses. after a while they have stopped responding. the customer service is very poor. i expect that they will either ignore this review or reply with the same feedback form just so that they can ignore me again.
my last review: they restricted my entire phone number because i deleted my previous account during a “violation period” even though i did nothing wrong. i only got hit with this violation because i commented once on a video.
my last review: they restricted my entire phone number because i deleted my previous account during a “violation period” even though i did nothing wrong. i only got hit with this violation because i commented once on a video.
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i love this app
you can use this app for hours before bed and feel like you went to a spa instead of the nightmare hole of a social media app called tiktok. xiaohongshu is amazing. the algorithm is sensitive but it also gives you mostly positive things.
China
China was never the enemy
No he podido ingresar
Ni siquiera he podido entrar ya que soy de República Dominicana y en la app solo me da la opción de poner el prefijo 809 a la hora de colocar el número. Sin embargo, en RD existen otros prefijos como 809 y 849, pensé que lo solucionarían pero al sol de hoy sigue teniendo el mismo problema.
太次了 全都是淫秽 骂人 侮辱人的视频
垃圾软件
深色模式图标呢？
什么时候改回来我什么时候改五星评价
无缘无故封我三次
系统很差 一直在错判 申诉不通过想二次申诉 跟我说账号限制已解除结果回头一看跟之前一点区别都没有，这下好了连二次申诉的通道都没有了。人工客服也是一问三不知，已读不回，从来没有解决过问题。
Too addictive 🥹
TOO ADDICTIVE so 4 stars… andjsj dosn
Extremely unfriendly to overseas users
I’m honestly extremely frustrated with the customer support and appeal process.
There is apparently no real way for overseas users to reach human customer support. The AI support tells me that I can contact customer service through a specific button in the app, but that button simply does not exist. I submitted an appeal more than a month ago and have received absolutely no response.
Even worse, I can’t properly see or track the appeals I’ve submitted, and some of my content appears to be restricted from being seen.
I originally downloaded Red Note because it helped me stay connected to China and ease my homesickness while living abroad. It’s incredibly disappointing that an app I genuinely enjoyed has left me feeling like my account is being unfairly restricted, while giving me no practical way to appeal or even contact a human being.
The platform needs to provide a real and accessible customer support and appeal channel for overseas users. Right now, the process is incredibly frustrating and feels completely inaccessible.
There is apparently no real way for overseas users to reach human customer support. The AI support tells me that I can contact customer service through a specific button in the app, but that button simply does not exist. I submitted an appeal more than a month ago and have received absolutely no response.
Even worse, I can’t properly see or track the appeals I’ve submitted, and some of my content appears to be restricted from being seen.
I originally downloaded Red Note because it helped me stay connected to China and ease my homesickness while living abroad. It’s incredibly disappointing that an app I genuinely enjoyed has left me feeling like my account is being unfairly restricted, while giving me no practical way to appeal or even contact a human being.
The platform needs to provide a real and accessible customer support and appeal channel for overseas users. Right now, the process is incredibly frustrating and feels completely inaccessible.
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世界杯之后评论乌烟瘴气
每一个帖子底下都在吵架，太难看了
完全不尊重言論自由的垃圾軟件
隨意封禁刪除用戶言論。
I love you
我愛你中國
Great App, Terrible and Biased Moderation
I genuinely enjoy this app and the content people share, but the moderation seems extremely biased against non-China IPs. Normal interactions can suddenly result in restrictions. Something as simple as sharing what is still available at a pop-up store can be flagged as “selling,” while users in China appear to post the same type of content without issue.
The appeal system is practically nonexistent. You can submit an appeal, but it gets rejected within seconds with a generic response and no explanation of what you actually did wrong. It feels entirely automated with no meaningful way to reach a human reviewer. Great platform, but the moderation and appeal process desperately need improvement.
The appeal system is practically nonexistent. You can submit an appeal, but it gets rejected within seconds with a generic response and no explanation of what you actually did wrong. It feels entirely automated with no meaningful way to reach a human reviewer. Great platform, but the moderation and appeal process desperately need improvement.
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