Free

Details

  • Released
  • Updated
  • November 5, 2015
  • August 13, 2025

Features

RedStick311 screenshot #1 for iPhone
RedStick311 screenshot #2 for iPhone
RedStick311 screenshot #3 for iPhone
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About

Report city service issues and request assistance on the go. Submit photos and GPS locations for faster resolution. Receive real-time updates on your service ticket status.

Report service issues
Submit photos and GPS locations
Request service assistance
Receive real-time updates
Track service ticket status
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What's New in RedStick311

10.5.1

August 13, 2025

- UI improvements - Bug fixes - Push notifications - Updated map and more

More

User reviews

Upload Video Issue/Bug

I have a video of a traffic light issue but can’t upload it because it doesn’t show my current photos and videos. I was able to upload files from my photo library before.

Great app

I’ve used this app for years to submit 311 requests and to check the status of requests I’ve submitted. Easy to use, and you can include pictures. Available 24 hours a day. When I’m not sure of category, I do the best I can.

Gets issues addressed promptly!

I have used the RedStick311 app to report missed garbage pick up, missed recycle, missed bulk trash, a street sign in my neighborhood that had been completely bleached out white and rendered the white lettering completely illegible, and street lamps in my neighborhood that were out. Every single issue has been addressed promptly! You get email confirmation when the issue is submitted, and updates when the issue is addressed and completed. I am very impressed with the effectiveness of the RedStick311 app. Thank you!!
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April 2023, the app does work!

I submitted a request through the app and called 311 the next day because I wasn’t sure if this app was defunct. The operator informed me that they received my request through the app and that I should be updated as the request is addressed.

Worst thing

Don’t know why you bother making this app if you never respond to it. Essentially the most useless app ever

Developer apps

FAQ

What is RedStick311 used for?

RedStick311 is an official application developed by the City of Baton Rouge for citizens to report issues and request city services. It allows users to submit details, photos, and GPS locations to help city crews address needs more efficiently.

How does RedStick311 help resolve issues?

By allowing users to submit detailed information, including photos and GPS coordinates, RedStick311 provides city crews with precise data about the issue. This helps them understand the situation before arrival and expedite the resolution process.

Can I get updates on my service requests with RedStick311?

Yes, RedStick311 provides real-time updates on the status of your service tickets directly to your phone. You can stay informed about how your request is being handled and what steps are being taken to resolve it.

What information can I provide through RedStick311?

You can report various issues like potholes, junk, or debris, and blighted areas. The app enables you to snap photos, use GPS to pinpoint locations, and provide other necessary details to describe your service needs.

Is RedStick311 available on all devices?

Based on the provided data, RedStick311 is supported on iPhones and iPods. It is designed for mobile use on these Apple devices.

How often is RedStick311 updated?

The latest version of RedStick311 is 10.5.1, and it was last updated on August 13, 2025. This indicates a commitment to maintaining and improving the application.

What is the age rating for RedStick311?

RedStick311 has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals, and contains content appropriate for this age group.

Does RedStick311 have ads?

No, RedStick311 does not contain advertisements. The application is free to use and does not display any ads to its users.