Account Required!?
BE WARNED: if you want to be able to use the app to talk to your camera, you have to create an account with them.
There is absolutely no justifiable reason I should need an account just to use the app to talk to my camera.
Their AI gives total BS answers as to why this is necessary (so they can give you support, so if you delete the app or lose your phone, andโฆI forget the third).
The only one that is remotely justifiable is support. But just ask for it if you ever need support. ๐
If Iโd have realized this requirement before I paid someone to install the camera, Iโd have promptly returned it.
I typically check app reviews before buying products and pass if the apps are bad, but neglected to check this one. Thatโs on me.
This app is automatically terrible if you canโt connect to your local, not in the cloud camera without an account.
Iโm not giving you any info and I guess that means I canโt fully use the camera.
There is absolutely no justifiable reason I should need an account just to use the app to talk to my camera.
Their AI gives total BS answers as to why this is necessary (so they can give you support, so if you delete the app or lose your phone, andโฆI forget the third).
The only one that is remotely justifiable is support. But just ask for it if you ever need support. ๐
If Iโd have realized this requirement before I paid someone to install the camera, Iโd have promptly returned it.
I typically check app reviews before buying products and pass if the apps are bad, but neglected to check this one. Thatโs on me.
This app is automatically terrible if you canโt connect to your local, not in the cloud camera without an account.
Iโm not giving you any info and I guess that means I canโt fully use the camera.
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App doesnโt work
Very disappointing app and it doesnโt work or show anything the moment you step out the car. So donโt assume you have gos, pics videos accessible. One canโt see anything on the app and device freezes up often. Very disappointing product and app.
GB trucking
Working properly very clear videos
App
La mejor app! Eh usado nexar desde aลos y cambie a redtiger y no me arrepiento!! Excelente app puedes descargar y editar lo videos en la misma app, tiene gps y la velocidad y todo! Excelente
Make Footage Easier to Download
The REDTIGER dash cam itself is great, and the new app looks much better than the older one. I originally avoided the new app because it had terrible reviews when it first launched, and I was already comfortable using the old version. After seeing that the new app had recently been updated, I decided to try it, hoping it would make downloading footage faster and more convenient. Unfortunately, the overall process still feels almost exactly the same.
My biggest issue with the entire REDTIGER experience is how inconvenient it is to retrieve footage. I have to go out to my car, turn it on so the dash cam has power, enable the dash camโs Wi-Fi, connect my phone to it, open the app, locate the clips I want, and then wait for each one to download. Even after finishing a drive, I can end up sitting in my car for an additional 5โ10 minutes just downloading footage. If I need several clips, it takes even longer.
I wish the footage could automatically sync to the app or cloud while the dash cam is powered on so I could access it later from anywhere. Even if the clips automatically deleted after a certain number of days or once the storage became full, that would be much more convenient. If I remembered a clip while sitting in my room, I could simply open the app instead of walking back to my car, turning everything on, connecting to the dash camโs Wi-Fi, and waiting inside the car for it to download.
I understand that REDTIGER may need different hardware or cloud technology to make something like that possible, but it would make the app and dash cam significantly more user-friendly. The new app is cleaner and more modern than the old one, and I havenโt experienced any major problems with it so far. However, the slow and inconvenient process of accessing footage remains the biggest weakness of an otherwise good dash cam.
My biggest issue with the entire REDTIGER experience is how inconvenient it is to retrieve footage. I have to go out to my car, turn it on so the dash cam has power, enable the dash camโs Wi-Fi, connect my phone to it, open the app, locate the clips I want, and then wait for each one to download. Even after finishing a drive, I can end up sitting in my car for an additional 5โ10 minutes just downloading footage. If I need several clips, it takes even longer.
I wish the footage could automatically sync to the app or cloud while the dash cam is powered on so I could access it later from anywhere. Even if the clips automatically deleted after a certain number of days or once the storage became full, that would be much more convenient. If I remembered a clip while sitting in my room, I could simply open the app instead of walking back to my car, turning everything on, connecting to the dash camโs Wi-Fi, and waiting inside the car for it to download.
I understand that REDTIGER may need different hardware or cloud technology to make something like that possible, but it would make the app and dash cam significantly more user-friendly. The new app is cleaner and more modern than the old one, and I havenโt experienced any major problems with it so far. However, the slow and inconvenient process of accessing footage remains the biggest weakness of an otherwise good dash cam.
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Response from developer
Hi Kevin, Thank you for taking the time to share such detailed feedback with us. Regarding the footage access process, the current dashcam models require a WiFi connection between the phone and the camera to view and download recordings. We understand that having easier access to footage without needing to return to the vehicle would provide a much more convenient experience. Your suggestion about automatic syncing and remote access is very valuable, and we will share your feedback with our product development team for future product improvements and optimization. Thank you again for your support and for helping us improve our products and services. Best Regards, REDTIGER Team
