Redtiger Cam User Reviews

Name: Redtiger Cam
Rating: 2.8 (109 reviews)

Redtiger Cam

REDTIGER TECH, INC.

🔧 Utilities

📷 Photo & Video

What users say

Summarized from real user reviews of Redtiger Cam. Based on 109 reviews and a 2.8/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Photo & Video app.

Positive things

🚀Easy to use
🚀Quick setup
🚀Stable connection

Negative things

🐛App not working properly
🐛Live view not functional
🐛Frequent connection failures
🐛Videos not loading
🔒Forced account creation
🔋High battery consumption

Top reviews

Most Recent Highest Rated Lowest Rated

It’s great if you never have to use it

I love how every time I need to use this terrible app I have to go through a long login process and then fight the miserable wifi config for half an hour.

Herb Bertlinger

9 days ago

Response from developer

We're truly sorry for the inconvenience and frustration you’ve experienced with the app and WiFi connection. We completely understand how frustrating it can be when the setup process takes longer than expected. Our team is continuously working on improving the app experience and optimizing the WiFi connection stability. If you continue to experience any issues, please feel free to reach out to our support team with more details, and we’ll do our best to assist you and find a solution. Thank you for your feedback and patience. We truly appreciate your support.

Garbage

Before I say this…. Just know, I never rate apps.

My 16 year old can develop a better app. With as advanced as we are with technology, having an app that resembles garbage as much as this one does is pretty sad.
That said…. If you have the Redtiger VP20, you can only bound (or register) two cameras to your account. Once you register your 3rd camera, a previously connected camera is deleted. I have 3 cars so I have 3 cameras but my app only allows me to register 2 cameras.
The picture quality and sound and ease of installation was great for all 3 of my cameras. The app just sucks.

Edit:
After leaving this review, customer service contacted me and informed me I was running an older version of the app and the app also encountered an unexpected issue. After updating the app, I can now add all 3 of my devices.

NDunn8338

21 days ago

Return your device

I purchased this dash cam on Amazon and saw it was highly recommended and thousands of people bought it. Then after getting it installed I went to download this app and I was really surprised by the very few people who downloaded this app and the low rating. I soon realized it’s because this app is useless, you have to be inside the car and connect to the dash cam WiFi every time you want to use the app. You can never view the dash cam from your home or receive moment alerts like other dash cam. Using the app is nearly impossible for my older mother because it’s difficult for her to connect to the WiFi. Sadly it’s took late for us because it’s already been installed and we throw out the box. But to everyone else I would advise you to return your device when you still have the chance.

EJ8994

22 days ago

Piss me off due sign in again!

Why this happen? Give 1 star

onecubeuk

23 days ago

Great!

Good working app! Nice UI, great connection and easy downloads.

M37270

a month ago

Response from developer

Hi, thank you so much for your kind words! We're really glad to hear that you're satisfied with our product. If you need any help in the future, feel free to contact us anytime.

Very minimal

The features of the app are minimalistic. I am unable to delete files from the urgent section. There is no delete option. Chat couldn’t help because that was their remedy. The app is up to date and I just have a bunch of screenshots of my garage I can’t delete

aubry177

a month ago

Response from developer

We're very sorry for the inconvenience this has caused and understand your frustration. Regarding the inability to delete files under the “Urgent” category, this is a current limitation of the app. We have already reported this feedback to our product team and it will be improved in a future update to provide clearer and more flexible file management options. We truly appreciate your feedback, as it helps us improve the app experience. If you need any further assistance, please feel free to contact our support team at any time—we’re always here to help.

One of the best apps

One of of the best apps so far good to use and is easy to install on your car 🫵🙂

Phil-kha

2 months ago

Pésimo

No funciona no responden no conecta a wifi funciona los primeros días después no se conecta al final te queda como adorno en el carro porque no te va servir nunca

aura.128

2 months ago

Playback unavailable

You can’t play back the camera unless you’re in the car. It’s really stupid and I hate that. They need to update that.

boom sha ca la ka

2 months ago

Why do you need my email?

My first experience with this app is that it requires your email just to use the app to get a verification code. Why do you need any of this if I’m connecting to the dashcam locally??? So dumb.

Real person in Philly

2 months ago

The cameras work

The cameras work but I can’t connect to the phone app. It asks for an email check but than it asks for a code. Where do you get the code from???

Clsabol

2 months ago

App is useless

This app is not as you think
YOU HAVE TO TURN ON The WIFI EVERY TIME YOU WANT TO CONNECT THE PHONE TO THE CAM AND YOU LOSE THE CONNECTION WHEN GET OUT THE CAR
ALSO ALL THE SETTINGS ARE IN THE CAM AND YOU CANNOT DO ANYTHING INSIDE THE APP
THE SETTINGS SHOULD BE IN THE APP SO IT CAN BE EASIER THAN THE CAM WHEN YOU NEED TO DO SOMETHING TO THE SETTINGS

Abdullah sa

2 months ago

Absolute trash

To use the app, you have to connect through WiFi. Turn WiFi on the cam, doesn’t show up on the phone. Go to check what wrong on the cam, it’s locked out saying you have to turn off WiFi to do anything. I’m now locked out of the cam completely. I had to reboot the cam to turn off WiFi. It’s a an infinite loop (dev speak for a major f-up). I can’t even use the app?! Wish I would have known before I bought the cam.

snwbrdj

2 months ago

Response from developer

We are very sorry to hear about your experience and the inconvenience caused. To better assist you and properly investigate what may be causing the problem, could you please kindly provide more details about your situation? You can also leave a message to our after-sales support team so our technical team can further analyze and help you step by step. Thank you for your understanding and patience.

Works well

Opening it out of the box, tested the wifi function and it worked instantly! Tried downloading video and it worked quickly. The reviews had me spooked but the app isn’t so bad.

Yojan S.

2 months ago

Response from developer

Thank you for your comment! We are glad to hear that your APP is working correctly! If you have any questions, please do not hesitate to leave us a message.

Not worth the money

Purchased the cam, unfortunately it cannot be monitored as the application is as bad as it gets. The WiFi is lost as soon as you leave the car. The download time is too long. I’m so unhappy I didn’t know these things before. Stay away from this kit, the application is garbage.

71George

2 months ago

D

This product doesn’t work

Rock Star Deb

2 months ago

Confusing

Connected via WiFi and password, disabled Bluetooth and…. Nothing. The camera image turned green briefly, then dimmed and remains unfunctional.

JC Sleeping

2 months ago

Dad cam

In beginning it’s work perfectly but after few months it doesn’t work

jollyman99

2 months ago

Not as bad as I expected

Looking at all the reviews, I was kind of scared to get this app and I didn’t look before I bought it so I thought that this would kind of be a struggle for me, but so far everything’s been going good. The only thing that I wasn’t too big a fan of is that I can’t access the videos unless my cameras on/my cars on. That’s not really a big issue since I can just sit in my car and get the videos and then go inside, but that’s not the same for everyone else. Only other very minor issue for me was that it was a hidden network, it wouldn’t pop up unless I typed it in, all good so far though!

remirose <3

3 months ago

Response from developer

Thank you for your comment! We are glad to hear that your APP is working correctly! We also truly appreciate your suggestion regarding the app. Your feedback is very valuable to us, and we will take it into consideration for future improvements. If you have any questions, please do not hesitate to leave us a message.

TERRIBLE

Honestly this is the worst app ever you’re better off just taking the sd card out. Connectivity issues plague this app and dashcam. You get to watch one video and then you have to restart the whole setup again including disconnecting the dashcam from power and reconnecting

kwabxx