ReelMe User Reviews

Customer Experience

Positive experience9.8% of reviews
Neutral4.5% of reviews
Negative experience85.7% of reviews

~ Based on 266 written reviews from the US App Store.

Is ReelMe Safe?

ReelMe: AI Photo & Video appears safe based on user ratings. AppsHunter Safety Score for ReelMe is 90/100.

This assessment is based on 5,152 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.1% of ratings point to a safe experience
4.1% of ratings suggest some concerns
8.8% of ratings point to a risky experience

~ Based on 5,152 App Store ratings for ReelMe.

Is ReelMe Legit?

ReelMe: AI Photo & Video appears to be a legitimate app. AppsHunter Legitimacy Score for ReelMe is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Do Not Buy

everything is an upgrade. trying to cancel is very hard! you have to email and get approved. once you buy the app the faces never match up. not good

Too many bugs

There are so many bugs in every video and when you report that the video was completely wrong. It still takes away the credits you used. I made five videos. The first one there was no audio. The second one it didn’t even look like the same person. And if you don’t upgrade to the premium one so paying even more than $12, you will only get a five second clip of your video and half of the videos aren’t even funny until after the five seconds.
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Bad

Paid to try it out! Video has no sound and only 5 sec long. Rip off

Not happy with purchase

Got to only make 4 videos for $14 and videos only go for about 5 seconds plus doesn’t even look anything like the people i made the videos of. And even after i cancelled my subscription, they still continued to take money out of my account, still waiting on refund!!!

Response from developer

Hi Emma883, we're sincerely sorry the results didn't meet your expectations. Please contact us at support@apero.vn with your purchase email and generated results so we can review your case and assist you.

Difficulty to unsubscribe the plan

For web subscription users, there is no option in their portal to unsubscribe and sending email to their support , 1st initial response asking you to choose a reason why want to unsubscribe and inform you will let you know in the next email the steps to cancel……. It is too much hassle for users to unsubscribe a plan! Scam app!
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Can’t Touch This

Great App

beautiful is

they look so good

Buyer Beware!

I purchased ReelMe after clicking on one of their Facebook advertisements. Unfortunately, my experience was nothing like I expected based on the way the service was presented in the ad.

After paying for the subscription, I discovered additional costs/credit requirements and limitations that I did not feel were clearly disclosed in the Facebook advertisement before purchasing. Had those details been made clear upfront, I would not have subscribed.

What made the experience even more frustrating was trying to cancel. I logged directly into my ReelMe account and could find no visible Subscription, Billing, Manage Plan, or Cancel Subscription option anywhere in my account settings. The purchase also did not appear under my Apple subscriptions because, despite making the purchase on my iPhone, the payment was apparently processed externally.

I contacted ReelMe immediately—the same day I purchased it—to request cancellation and a full refund.

Consumers should be able to clearly understand what they're purchasing, what additional costs may be involved, and how to cancel BEFORE entering into a paid subscription.

Based on my personal experience, I cannot recommend ReelMe. I strongly encourage anyone considering it to carefully investigate the complete pricing structure, credit requirements, and cancellation process before purchasing
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Reborn babies

I couldn’t get it to work on my phone

Response from developer

Hi reborn babies, we're sorry you're having trouble using the app. Please contact us at support@apero.vn with details about the issue so we can help.

Wrong advertising

It advertised a video with the little child and Toy story so I figured I’d buy the app while on The app doesn’t have Jessica and Buzz Lightyear

Scam

Scam

Terrible!

They take your credit card deliver a terrible product and make it impossible to cancel

Terrible

It turns out that your £10 doesn’t really get much. A couple of 5 second videos that look nothing like the people in the photos, then it says you need to pay even more money.

Response from developer

Hi Thom23489, we're sorry for the frustration. Please contact us at support@apero.vn with your purchase email so we can check your subscription and help.

Stinks

I was only able to do couple of reels then wanted more money. I finally gave in and paid more then it wanted more. DO NOT BUY THIS APP!!!!

Don’t bother

Paid $15 for a week to see how good it is. I’m limited to 7 x 5 second videos a day. If I want more videos or have their duration any longer I need to pay $100.. cancelling my subscription immediately.

Response from developer

Hi Misskatylou, we're sincerely sorry for the frustration. Please contact us at support@apero.vn with your purchase email so we can review your subscription and assist you.

Price

Videos ain’t long enough for 10 pound a week having to pay extra is a joke!

Response from developer

Hi Jollleeee12333?!?, we're sorry for the frustration. Please contact us at support@apero.vn with your purchase email so we can review your subscription and assist you.

Please refund

I’ve never made a payment
The payment has been made Please give me a refund.

Response from developer

Hi 시네네, we're sorry for the confusion regarding the payment. Please contact us at support@apero.vn with your purchase email so we can check the payment and assist you.

Not as advertised

The AI-generated content did not work properly and the results were significantly different from what was advertised. I paid for the app specifically for these features, but the results made it unfit for what I purchased it for. Very disappointing, especially considering the price.

Scam

A total scam of an app should be removed, so glad I didn’t do the full year so I’ve only waisted £10. Do not download this App!! It will ask you for more money for longer videos and what was generated for me was complete rubbish!!! Stay away!!

Response from developer

Hi Stu9362, we're sincerely sorry for your experience. Please contact us at support@apero.vn with your purchase email so we can review your subscription and help resolve the issue.

Expect to pay more

Despite paying for weekly, you are limited with credits. So be careful because you will run out quickly and expected to pay more.