RefAid User Reviews

RefAid - Refugee Aid App
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Aids and Abets Criminals

While the “humanitarian” premise which this app claims to be based upon seems good it also has the huge potential to be abused by criminals coming into the country illegally. I was under the impression apps that possibly can be used for criminal purposes aren’t typically allowed in the AppStore; it’s actually not that surprising Apple looks the other way though since they are of course a very left leaning company.
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đź”’đź”’

Response from developer

Hello. What do you mean it crashes? The app does require that you allow it to know your location in order to show you the services which are nearest to you. But you can determine in the phone settings whether to leave this on all the time - in which case if any of the service providers want to send time sensitive information to people in your general area they an - or just when you are using the app. Perhaps you can try with the minimal - "just while you are using the app." We have tested this on all versions supported by Apple and it does indeed work, so I'm not sure where you are having the problem. Please feel free to explain it here. Thank you.

Bigotry cannot be hidden.

Those leaving bad reviews may think that their anonymity protects them against being judged for their bigotry. They should ask themselves a question. If they’re so certain that their beliefs are good and right, what reason is there to hide and be cowardly? Good people have no reason to hide behind a mask and evil cannot be disguised by one. You think you’re anonymous, but you cannot hide from yourselves even when you fool yourselves that no one else sees what you truly are. You hide because you’re aware of your own darkness and cruelty. You hate goodness and kindness in others because you envy it. You’re not incapable of it. You’ve chosen to be cold and dead and cruel. Don’t blame anyone else for that and don’t expect good people to follow just because their caring makes you uncomfortable. Grow up and live with how you choose to be or change yourself. Quit expecting the universe to stop for you.
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PhantomPhanPhantomPhan

Amazing resource for helping others

I don’t understand the extremely negative reviews posted to undermine this app because what these people are doing is amazing and incredibly helpful to individuals who are desperately in need of assistance, have in most cases lost everything even their loved ones, and faced hardships that the more fortunate individuals who are against helping migrants and even citizens within America and other countries this app is available in, which this app also resources for, such as homeless vets. For the developers keep up the selfless and incredibly kind deeds you are accomplishing with your talents and compassion
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Vegan personVegan person

It’s ok.

How about an app to help the many, many homeless American veterans?

Response to devs response to me.

I didn’t say a thing about migrants or anger. You did. Also I’ve never asked for a or taken a handout once in my life.

Please stop assuming you know me and what my views are. 1 star for being presumptive of your reviewers.
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NipNipNopeNipNipNope

Response from developer

We do have an app to help the homeless and vets. It is called LifeSpots. Our goal is to help everyone who needs help to find it. Your rating obviously expresses anger at migrants and refugees, but the vast majority of people helped by this app in the United States are legal immigrants. And we all deserve help sometime. Even you.

Amazing resource for those in desperate need

This app ties together lots of information from different services that are working to help refugees in different aspects. Refugees can find where to have a hot shower, a hot meal, free legal services, English classes, groups for men and women, immigration services... and many more.

This is an incredible resource. Before this app a refugee would have had to spend hours tracking down the right service they needed - provided they even knew about it. Now they can search for what they need in seconds.

Mapping all these services is a great benefit to the people that have been marginalized in their countries. My hope is more people learn about this and spread the word!
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Big Bob 88Big Bob 88

Lol no no

I find this app not very useful.
TheRealSkynetTheRealSkynet

Excellent app. Providing vital help for refugees, families and children

This app has restored my faith in humanity - these people have lost everything and when they most need help this app can easily pin point food, services and very importantly legal help...it’s such a simple brilliant idea and I hope it gets the applause and it deserves.
Starky7373883Starky7373883

Ignore the low ratings.

Most of the low ratings are not genuine criticisms of the app itself – they are just hateful people expressing their disdain for people in need, i.e. refugees. Do not fall for these lies.
BIRD12345678910BIRD12345678910

How to add resources?

First of all, I apologize for the ignorant people on here that don’t know the difference between refugees and immigrants. This is a good start. But as others have said, there is no way to suggest additional resources that are available. And yes, the location services should only be used when you use this app, not all the time. Keep up the good work, don’t let the haters get you down!
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Tee900Tee900

Response from developer

Thanks! To add resources to the app, go to refaid.com and use the contact form on the page that says "Want to add services." But that gives me a good idea, and next week we will add info in the app so public and community services providers can get to this more quickly.

Fantastic work

Glad to see that someone has tried to ease the access to vital services by people that have escaped persecution and/or warfare for what can be a daunting and hostile unfamiliar country where often language and cultural barriers exist. Keep up the good work.
JD AD1JD AD1

Top notch

I think it is disgusting the hatred that has infiltrated a real effort to help fellow human beings. If you disagree with helping folks, it seems reviewing an app designed to help people is an exercise in futility. I think it would be easier to just “proudly” post what a racist pig you are and move on. I don’t think it fair or reasonable to criticize those trying to help. Maybe if we were required to post with full details including our jobs it would cause those using the veil of anonymity to rethink their vile posts. And maybe their Moms need to see what kind of nasty people they have raised. As to the app- kudos for attempting to help those who are vulnerable, scared and in need of help. To the nasty folks, I pray you never find yourselves in similar need. It would be karma for sure.
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CleopatrasparachuteCleopatrasparachute

Thank you!

Thanks for putting technology to work to assist those in need.
MagneliasMagnelias

So useful and easy to use

Using this app to find food, water, legal services is really easy with this app. A really good idea.
Samplesalelover2015Samplesalelover2015

No guest mode

Forcing refugees to create a login for a resources app. Also buttons need more margin on iPhone X
jtozeasyas123jtozeasyas123

Response from developer

Thanks for your feedback. There is no guest mode because the app is presenting services to people nearest to where they are and allowing the nonprofit service providers to send geo-targeted messages to people about time sensitive information near them. This requires some kind of registration. Our experience is that refugees are used to login in to use other very well known applications. We protect their personal information, which is only an email address. That is one of our core values. You are right about the iPhone X margin - we will fix that in an update next week. Do you really think that your 1 star rating is useful to potential users? Please re-consider this. Thank you.

It’s a good cause

If you see the description of this app and see that it has a bad rating, ignore it. The people disliking it are not talking about the quality of the app but rather the cause. Their argument that people risking their lives to flee their dangerous countries do not belong here lacks compassion and is so completely selfish and disgusting. Do not let that callous and cold hearted mindset sway your decision in getting the app
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HfhdjdndnssHfhdjdndnss

Response from developer

Thank your for your review and comments!

Information needs updating

Is there someone we can contact about updating information? I work with this population and the app missed some of the most crucial resources in my area. I would love to contribute for my city.
Boswer101Boswer101

Response from developer

Hello, yes, you can contact us by going to the contact form on the www.refaid.com site. Thank you! We would love to increase the number of services in your area!

Work On It

Needs some work
Hedge Fund And SuchHedge Fund And Such

Doesn’t work

Doesn’t work
JersyDvlJersyDvl

Useful user interface

Really like the simplicity of the interface and the ability to complete many tasks with ease. This app will surely help refugees acclimate to a new surrounding more efficiently and effectively.
Macky M.Macky M.

Fantastic compilation of services!

This is so helpful, how did people get along without it?
Maurie84Maurie84
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