System issues
I keep having a problem trying to delete old messages. I have logged the problem weeks ago but no response or resolution.
PPRA1959
Response from developer
We have understood your feedback and have been working to improve some of these areas for you. Hope you are having a better experience of late and the new version is optimising your users experience. Please keep the feedback coming in.
Apps Faulty Notifications
The is ok, during game times can be very slow in opening up and viewing your court allocations.
My biggest beef that i am experiencing (iPhone user) is the notifications on the App never goes away even through i have opened the App and view the requests, closed them, approved games or deleted the updates or messages.
My biggest beef that i am experiencing (iPhone user) is the notifications on the App never goes away even through i have opened the App and view the requests, closed them, approved games or deleted the updates or messages.
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EElbbrad
Notices
Notices not clearing from the app screen seeming to show more notifications but there isn’t any. Very annoying.
PPRA1959
Poor design
Great app in concept. Barely functional in use. Heaps of bugs, confusing and unintuitive UI. Often have to restart due to app becoming unresponsive. Sometimes can’t log in. FaceID login doesn’t work. Difficult to see what dates you have put in as available/unavailable. Overall very janky to use. Would not recommend for use.
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CCharra69
Response from developer
We have understood your feedback and have been working to improve some of these areas for you. Hope you are having a better experience of late and the new version is optimising your users experience. Please keep the feedback coming in.
Terrible for providers
Pay rates glitch and revert back, speed slows down so slow it takes 5 mins to load a name. Sometimes you have to refresh to get it to pull names up on grid. It’s cost us 40k + in wages to roster referees extra because of the speed. Couldn’t think of a worse system
JJJB Joel
Response from developer
If you are having this problem there is something missconfigured in your organisation settings. Please reach out to us at support@refbook.online and let us know your organisation and its issues we can jump on a call and work through any setup problems.
