Notices
Notices not clearing from the app screen seeming to show more notifications but there isn’t any. Very annoying.
Response from developer
We have understood your feedback and have been working to improve some of these areas for you. Hope you are having a better experience of late and the new version is optimising your users experience. Please keep the feedback coming in.
Poor design
Great app in concept. Barely functional in use. Heaps of bugs, confusing and unintuitive UI. Often have to restart due to app becoming unresponsive. Sometimes can’t log in. FaceID login doesn’t work. Difficult to see what dates you have put in as available/unavailable. Overall very janky to use. Would not recommend for use.
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Response from developer
We have understood your feedback and have been working to improve some of these areas for you. Hope you are having a better experience of late and the new version is optimising your users experience. Please keep the feedback coming in.
Terrible for providers
Pay rates glitch and revert back, speed slows down so slow it takes 5 mins to load a name. Sometimes you have to refresh to get it to pull names up on grid. It’s cost us 40k + in wages to roster referees extra because of the speed. Couldn’t think of a worse system
Response from developer
If you are having this problem there is something missconfigured in your organisation settings. Please reach out to us at support@refbook.online and let us know your organisation and its issues we can jump on a call and work through any setup problems.
Cheap
Lots of bugs and a really cheap opt out for orgs not wanting to spend much on a very basic and badly built program. Really bad.
UPLOAD PROMBLEM
I can’t upload team sheets for my recent Refere games it’s been 2 weeks and it keeps saying upload error seriously fix your app cmon.
