Refinitiv Eikon User Reviews

Top reviews

Terrible

Just nothing on competitors product. Don’t even bother. What a joke of a product

Push Notifications are Broken

Pretty much the only value this app had at this point was the push notifications for alerts. Which appear to have stopped working for a month+ now.

Forgotten

Completely forgotten, and the replacement app (Workspace) hasn’t been updated to include the functionality. Go with a Bloomberg instead, when you consider what you get, it’s actually cheaper.

Worse than any free finance app

Barely functional

Basic functionality doesn’t work - useless

Too unreliable to be of any use. Sometimes pages don’t load sometimes buttons don’t work. This is why the industry prefers Bloomberg. For example transcript button does not work/works sporadically. Cannot rely on it.

Sign In Not Working Anymore

The latest update prevents my login credentials from working. The UX and speed of this app is just crap overall.

******* **** ****

Once upon a time there was some ***** who decided to make an app. so those b***** made an app. that is this stupid useless app waste of energy and data abusing environment by making such c*** app. ***** ******* *** ** ****.

Garbage

Doesn’t work 1/2 the time + you can’t get notifications for messages. Really bad.

Randomly fails to load data

Worked well for years and now suddenly fails to load data randomly and almost daily, rendering the service useless to me.

Really useful and constantly improving

Really really useful app. This is the glue for me to maintain my workflow while on the move. The app was disappointing when I started using it last year, but over the past 6 months I’ve seen tremendous improvements. Especially like the monitors, messenger and absolutely first class market data and news feeds.
Show more

Cannot login at all

I tried to log in multiple times, it shows either my login credentials are not correct or i'm not entitled to mobile service. I even tried to reinstall and try again but i still haven't been able to login...even if IT contacted Refinitiv no solutions suggested...

Useful

Useful addition to my Eikon subscription

Crashed

After updated on 17/9/19
I cannot use this app anymore. It keeps crashing!! Please fix asap!

Can’t type ‘:’

Some chain RICs end with : and there is no way to input that on the keyboard

Surprisingly lackluster given the potential

- needs better charting capabilities
- needs better news feed with the ability to share to other Eikon users
- needs better layout for “dashboard”-esque views
- needs more info on the overview pages

Keeps crashing

The new upgrade crashes right after one enters the password.

Great app for Eikon subscribers!

Yes you need to have the subscription and that’s not cheap but for market data on a mobile platform this app works great.

Notifications

I can’t receive notifications!

Biggest crap

Moved after 1 year now to Bloomberg.

What you don’t get Here is:
Updates when you need. New iPhone models or iPads.
Absolutely no support for iOS.
The charts are a joke.
The app

Horrible app. Total crap.
Eikon on desk is good. But this app here is far behind from Bloomberg.

Charts and lists v slow or don’t load at all

The Eikon app is very disappointing. Functionality and speed is unacceptable for an expensive service. List and charts are very slow to load (or do not load at all). Free apps such Stocks and Yahoo Finance have superior performance. Outside news pages you cannot adjust the font size.

Refinitiv have an issue here...professional investors do spend time away from their terminals and thus require a functioning smartphone app.
Show more