Comparison

ICE mobile vs Refinitiv Eikon

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ICE mobile

Access real-time market data, manage trades, and communicate with industry peers. This app provides financial professionals with a secure platform for futures and OTC markets, including instant messaging.

Highlights
  • Real-time market data access
  • Risk management and security controls
  • Trader summary reports
  • Direct trade feed to back office systems
  • Instant messaging for collaboration
  • Seamless desktop to mobile chat
Features
Read full description

ICE Mobile is for use by Financial Industry Professionals with an existing ICE Connect user account. If you are a Financial Industry Professional and would like a demonstration or to request additional information regarding ICE Mobile, please visit our website at www.theice.com/ice-mobile or send an e-mail to icemobile@theice.com.  ********************************************************   The ICE Connect platform is distributed globally through a secure internet connection via the web and ICE Mobile on mobile devices. Download the ICE Mobile app for a single point of access to all ICE futures and OTC markets as well as ICE Instant Messaging. Major features of ICE Mobile include:  • Immediate access to real-time bids, offers and implied orders across multiple markets and exchanges • Powerful risk management, security, and credit controls with real-time alerts  • Real-time trader summary reports of open orders, completed trades and profit and loss • Feed trades directly into mid and back office systems for a complete and straight-through-processing end-to-end solution • Robust instant messaging (IM) system allows you to collaborate with other market participants in your industry. • Never miss a message: transition seamlessly from desktop application to mobile application. All images are copyright the ICE 2026.

About

Refinitiv Eikon

Access comprehensive financial data, market news, and research tools on the go. Monitor portfolios, receive custom alerts, and collaborate with colleagues through an intuitive interface. Requires an existing account.

Highlights
  • Market-moving news and Reuters exclusives
  • Portfolio monitoring
  • Custom alerts for data and news
  • Eikon Messenger for collaboration
  • Save news and research offline
  • Natural language search
Read full description

Refinitiv Eikon – the most comprehensive, intuitive, and collaborative set of financial tools available! Discover the exceptional clarity and power of Refinitiv Eikon for iOS today. * Note, a Refinitiv Eikon account is required to access the app. Features: • Unrivaled market-moving news and Reuters exclusives • Quick and seamless list and portfolio monitoring • Comprehensive market summaries • Custom alerts for market data, news, research and more • Eikon Messenger • Ability to save news and research in Briefcase for availability in offline mode • Natural language search with Eikon Answers

Screenshots

ICE mobile4 screens
Refinitiv Eikon4 screens

Verdict

The call

ICE mobile and Refinitiv Eikon both sit at 2.4 stars, but that hides the real split: 42% of Refinitiv Eikon's written reviews are positive against 9% of ICE mobile's. Refinitiv Eikon also leads on iOS requirement (11.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.4 for ICE mobile against 2.3 for Refinitiv Eikon. Both are backed by a comparable volume of ratings — 45 and 36 respectively. Written reviews are what separate them: 9% of ICE mobile's written reviews are positive against 42% of Refinitiv Eikon's.

UpkeepUpdate frequency

ICE mobile ships an update every 6 weeks, Refinitiv Eikon every 2 months. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.

Scorecard2 real differences · 8 level
ICE mobile versus Refinitiv Eikon: the parameters behind the verdict, then further details
ParameterICE mobileRefinitiv Eikon
PriceFreeFree
Rating2.4 (45 ratings) — better2.3 (36 ratings)
Positive reviews8.7% of reviews42.0% of reviews — better
Number of ratings45 — better36
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.011.0 — better
Further details — not scored
Size54 MB30 MB
Age rating4+4+
DeveloperIntercontinentalExchange, IncRefinitiv

Customer experience

ICE mobile

All ratings45 ratings
Positive26.7%
Neutral8.9%
Negative64.4%
Written reviews23 reviews
Positive8.7%
Neutral4.3%
Negative87.0%

Refinitiv Eikon

All ratings36 ratings
Positive30.6%
Neutral2.8%
Negative66.7%
Written reviews81 reviews
Positive42.0%
Neutral6.2%
Negative51.9%

Bugs and requests

ICE mobile

Not enough reviews yet to summarise bugs or requests.

Refinitiv Eikon

Reported bugs

25 issues
  • Push notifications are broken/stopped working
  • Sign in not working/login credentials not working
  • Pages don't load/buttons don't work
  • Transcript button does not work/works sporadically
  • Randomly fails to load data
Show 20 more
  • Cannot login at all
  • Crashed after update
  • Cannot type ':' character
  • New upgrade crashes right after entering password
  • Cannot receive notifications
  • Charts and lists very slow or don't load at all
  • Crash frequency makes app useless
  • App crashes constantly
  • Needs iPhone X support
  • News feed not fully displayed on iPhone
  • Unable to download/gets stuck
  • Research tab doesn't work/error loading data
  • Research does not match broker entitlements
  • Favorites button gone after upgrade
  • Font size cannot be adjusted
  • Cannot modify home page
  • Keeps crashing when signing in
  • Messaging does not work
  • App keeps crashing when opened
  • Contact Us feature not working

Requested features

13 requests
  • Add ability to sort lists and portfolios by column
  • Ability to pause/unpause alerts from within the app
  • Access mp3 version of events from within the app
  • Better charting capabilities
  • Better news feed with ability to share to other Eikon users
Show 8 more
  • Better layout for 'dashboard'-esque views
  • More info on overview pages
  • Add favourites list for fx pairs, bonds, and commodity quotes
  • Improve news feed layout (e.g., like Flipboard)
  • Add messenger functionality
  • More technical indicators
  • Ability to adjust font size for news
  • Ability to create an account if one doesn't exist

In-app purchases

None

ICE mobile

No in-app purchases

None

Refinitiv Eikon

No in-app purchases

Questions

Is ICE mobile free?
ICE mobile is free to download, with no in-app purchases.
Is Refinitiv Eikon free?
Refinitiv Eikon is free to download, with no in-app purchases.
Which has better reviews, ICE mobile or Refinitiv Eikon?
ICE mobile is rated higher. ICE mobile averages 2.4 out of 5 from 45 ratings, while Refinitiv Eikon averages 2.3 from 36 ratings.
Do ICE mobile or Refinitiv Eikon have ads?
Neither ICE mobile nor Refinitiv Eikon shows ads.
Which is updated more often, ICE mobile or Refinitiv Eikon?
ICE mobile ships an update every 6 weeks, and Refinitiv Eikon every 2 months. Most recently, ICE mobile was updated on November 6, 2026 and Refinitiv Eikon on November 1, 2026.

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