REI Co User Reviews

What users say

Top reviews

Works as it should

REI app is never slow or problem ridden. Provides direct and easily accessible information without over complicating it. Very clean interface overall.

Functional App

Update: Still a good app, but it’s so frustrating when you have a filtered search up and it reverts to the home page if you get pulled away for too long. You are forced to start all over.

It’s really a great app for shopping REI online. Easy to use. Functions well with a pretty top notch search function.
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Great App

Love it, I enjoy doing business with REI

My Absolute Favorite Store

I’ve been a member of REI since the mid 80’s and they made my feeble attempts at backpacking, hiking and cross country skiing so much fun and pleasurable! Very knowledgeable staff and a wonderful selection of clothing and gear to help you achieve your goals! Love you guys!

Exceptional

Both the service and their products are truly well done. I’ve been a customer for years and truly appreciate their excellent level of service in all areas of the store. I’m impressed by the main flagship store in Seattle. Very very well done.

REI App

Very user friendly!

Easy to use app!

Great app, very easy to use! REI is a great company and have a great variety of awesome products!!

My favorite store

Has everything I need to reach all my favorite places in world !!!!!

Awesome

Very happy the way this app works tv

No credit balance

Bad

Graphics problem

The photos of clothing don’t display properly on my phone.

Getting better but still needs work

Though it’s not great, I keep the REI app on my phone so I have my membership info handy and to occasionally look at products. The mailbox takes way too many clicks to get to from a notification and the search often doesn’t work correctly. It’s been getting better though so I’m hopeful the app team will continue to make improvements.
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Tahoe Shopper

Very helpful and useful app.

Easy to use

App is very fast loading and searching. It’s easy to use when you know what you want amd when you just want to search the catalog for new gear.

Inventory not updated

Multiple attempts to purchase items on the app result in email saying not available. The app should be updated with current inventory

App issues

When viewing products the app displays only part of the product’s to the left side. This cuts off the description and price when scrolling through, so to see prices and descriptions you have to select and open full product page.

Rating

The app is very easy to navigate.

Misleading

When an item is shown on sale and when I put it in the cart it shows up as full price. This is frustrating!!!

REI Co-op

A good app to move around the REI sections and find items.

Signs me out every day?

This is normally a great app but on occasion, like the past few days, it continually signs me out.
Frustrating that every time I want to use it I have to sign back in.
I just don’t bother anymore.