Change the app subscription model lose access
This app chain to a subscription model and I lost access to previous things that I purchased a very sad to lose this sense. Andrew was a good guided meditation. However, I will not use this in the future and I just stay away because of unethical business practices.
Response from developer
Hi. I suspect that you are talking about the Relax+ app? This was owned by a previous dev partner of mine. It was uneconomical for him to keep rebuilding for new iOS bundles. I offer a solution to this. Please email me and I’ll sort this out. Relax Change Create is a brand new app with no association to Relax+. I hope this helps. Andrew
Love this app
I look forward to using this app every day!
Response from developer
Thank you for your review! I’m delighted you are enjoying the app! 🙏
A Wonderful App to Relax and Recharge
Great app, easy to use and thoughtfully put together. It’s simple to navigate, enjoyable to explore and a lovely way to take a little time out of a busy day.
Response from developer
Thank you Nick. Our first review on version 2. Hugely appreciated! 🙏🏼
Love this app
Long time consumer of Andrew Johnson’s content. Even when I meditate at home with no app, I can still hear Andrew’s voice in my head saying, “Nowww”. I’m so happy to have this app at such a great value as I currently feel the need to vibrate a higher consciousness.
Awful!
Have used Andrew’s hypnosis apps for years but now doubting myself dreadfully. I kept getting emails telling me about new tracks but could never find them. I contacted Andrew and was told to sign out of the app and sign back in. I tried this but could not sign in, so I requested a forgotten password link. As soon as I clicked on the link, outlook told me not to proceed and that my details would be stolen!!!! Definitely not relaxing ….. very stressful indeed!
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It’s Andrew
The gift is Andrews voice. I used to listen to him when i was 13 and now starting again at 28 and there’s something soothing about his tone and spirit when it comes to meditations. I don’t like over complicated ways to be spoken to because most of my problems are rooted in simple misalignment that grow to be complicated, validating that to the root core helps me ease that whole branch. The framework of the mediations are great but some of the mediations like “stop worrying” has a very scary off putting music to the point i don’t want to use it because it scares me. other than that the app could use improvements to the playlist section being able to re-arange order of tracks but other than that it’s good. thank you Andrew, truly, your voice inspired me when i was a kid seeking something greater than myself and now it’s helping me heal and come back to my roots. I truly hope somehow my intentions of this message resonate over to you somehow over this digital world in real life. Thank you again ❤️🩹🍀-Jag
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Received email with PayPal link
Love this guy but it seemed shady and since it doesn’t take me anywhere legitimate prior to PayPal seems fake. Either a scam are looks like a scam bc you can’t even preview what you would get just link to PayPal assuming I’ll open my wallet to any request off the street. Very odd especially in light of all the scams these days. I purchased ALL his stuff and then lost access so as much as like him… I fell ehhh about spending more with this guy, bc I pretty much bought everything he had even for kids. Then the files I purchased disappeared from my computer right around his app came out. Being a tech and knowing HE HAD TECH REMOVE files I PURCHASED from MY COMPUTER. I feel completely violated and have sworn until my purchases returned I will not spend another penny on the greedy bastard
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app no longer functions
meditations are great but app no longer functional. cannot listen to 5 minutes of a session without it crashing
Prefer the old app
I was a loyal follower purchasing the lifetime access on the relax app. This new app doesn’t allow the options to change up. Background sounds, etc. I would like to also restore purchases. Have emailed the developer and had no response.
Beware! You can't cancel
I have the annual subscription. And while I like some of the meditations I wanted to cancel my subscription. They still are drawing the annual fee from my account, no one ever replies to my request.
Andrew Johnson is still here for me
Read before you complain or mark stars down for the loss of Relax+. I’ve been a customer and fan of Andrew Johnson for a looooong time. I had tracks before Relax+ was even an app. Then I had the Relax+ app for years. Helped me through some serious times.
Then I found out it is no longer available. All I had to do was email the company showing I had owned the tracks and they gave them to me on their new app at no charge. DONE! No loss, no complaints. They’re still taking care of us loyal listeners if you just ask.
The only down side is the loss of customization. I would combine several meditations to listen as I slept, so I hope in the future (you developers listening?) they do that. It’s what set them apart from the other apps. But other than that I am happy and feel seen.
Then I found out it is no longer available. All I had to do was email the company showing I had owned the tracks and they gave them to me on their new app at no charge. DONE! No loss, no complaints. They’re still taking care of us loyal listeners if you just ask.
The only down side is the loss of customization. I would combine several meditations to listen as I slept, so I hope in the future (you developers listening?) they do that. It’s what set them apart from the other apps. But other than that I am happy and feel seen.
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Needs work
On the old app, I was able to pair music and background sounds with a track. Is that going to become possible at any point on this new version?! There’s a whole section for “background music” which is fundamentally useless… I will be emailing to enquire about access to the old tracks but this is a real disappointment. It should not be that hard to develop an audio app which will do similar things to the old one. It’s impossible to find anything and return to it in this new app. I paid to unlock access and it doesn’t even remember what I’ve listened to each time I open it. I am a huge AJ fan but what on earth is going on here?!
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Where did Relax+ go? I paid for it 😡
Purchased Relax+ that had all the meditations in it years ago, went from IPhone to android for a while and was so excited to get my Relax+ app back only to find it’s been replaced with a subscription app? Not cool Andrew, not cool! You were my savior. Is there something I may be missing? Has it been renamed or is this it and you now have to pay for a subscription?
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Response from developer
Hi Kodasmypride, please email your proof of purchase for the Relax+ app to welcome@relaxchangecreate.com and we will happily provide you with alternative access to the original Relax+ meditations, as we have done for many other customers who have reached out to us. Looking forward to hearing from you. Many thanks
New App vs Old App
I’m so disappointed that the previous app has not been somehow adapted when I purchased a lifetime subscription to the old app. I now have to purchase again? No warning or explanation for the change.
What happened to Relax+ ?
Relax+ was one of the only apps on my phone that I paid for, and I would pay for it again and again. This new app does so much less than the old app did for so, so, so much more money. Why would anyone pay over 200$ to have less control over their experience than we had before? I really hope someone decides to return to the old model that worked so well and helped so many people. I miss my old favorites but there is no way I will pay for this new version.
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Response from developer
Hi fiwllana, please email your proof of purchase for the Relax+ app to welcome@relaxchangecreate.com and we will happily provide you with alternative access to the original Relax+ meditations, as we have done for many other customers who have reached out to us. Looking forward to hearing from you. Many thanks
Nothing like the original app
I was a subscriber for years to the original app which genuinely worked, was so intuitive and a dream to use. I recommended it to so many people and came back to use it recently to find it’s been replaced with this absolute shambles of an app. You cannot find what you need, it has none of the settings that made the previous version easy to use and actually caused me so much stress trying to navigate. Absolute waste of time and no idea why you would switch something off that worked perfectly fine and was far better than this. Sorry to say but completely disappointed
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Annoying
Have purchased all your apps in the past but can not afford a monthly subscription. This will hugely limit the amount of people you are helping.
Help this opens on the screen goes white and the app locks.
Even when I close. I downloaded and reloaded the app. Nothing seems to work.
Response from developer
Hi Arthur, please can you email some screenshots and details of your device to welcome@relaxchangecreate.com and we'll get this fixed for you. Thanks
App keeps crashing
It worked for one night. Now when I go to play a meditation, the screen goes white. Even when I force closes the ap it still remains white. I have reinstalled it twice and the screen still goes white wherever I go to open play a track. Waste of 10 bucks! I’m poor and sad.
Response from developer
Hi KennyBumBee, please can you email some screenshots and details of your device to welcome@relaxchangecreate.com and we'll get this fixed for you. Thanks
Not restoring purchases
I’ve been a loyal Andrew Johnson subscriber for years, having bought all of his programs via Relax+ and frequently recommending it to friends.
However, that app has now been taken now and no longer works following a phone restore and when trying to restore purchases via the new app nothing is restoring.
However, that app has now been taken now and no longer works following a phone restore and when trying to restore purchases via the new app nothing is restoring.
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