Relias Learner User Reviews

What users say

Top reviews

This app needs help

Turning your phone from portrait to landscape forces you to restart the course and lose all of your progress. Even if you do it while you’re in full screen mode, it breaks the course. I’ve had to start over twice. Ridiculous.

total disaster

Hours wasted because of buggy software, endless loops, worst functionality ever, these guys are not serious

This app doesn’t work

This app sucks! You don’t even deserve one star!

None of the classes I need are accessible on mobile

See title

Most of Training Modules don’t work on the app.

It’s pointless to download the app when most of the training modules won’t work, almost every other training the error message “not supported” pops up so you have to go on to the browser to do the training

Atrocious

One of the worst apps I’ve ever attempted to use. Convoluted and completely non-intuitive. It doesn’t use the company code provided, it asks you for the URL of your company, but it doesn’t want the URL, It just wants the name of the company and you have to figure all of this out on your own. Halfway through one of the lessons it advanced to a blank page and wouldn’t go forward or backward. I had to start the lesson over again. After finishing one page I attempted to advance, and it told me to finish everything on the page before I advanced, even though everything had been completed. I had to restart and go through everything on the page again before I could advance. This whole app functions as if it was coded by 10-year-olds.
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Too slow and time consuming

You are forced to sit through slow narrated videos for hours just to complete them. What takes them 2 hours to narrate, I could have done in 15 minutes. It took me 8 hours just to complete 3 lessons. You need to pay me to do these. No way I’m sitting through them for free.

CNA

I have two accounts with them because of two different jobs. I have had nothing but issues since I took that second job and getting it logged in. This could work better than it does

Wasting my time

So many technical issues and poor support available. Unable to complete course on time due to a poorly designed site.

Useless!!!

It’s not even letting me do anything. It says rotate my device. I’ve rotated this phone every which way and no luck! Now it’s not even letting me in thru the browser!

Doesn’t work

App will stop working half way thru a training and won’t advance. Often makes you rewatch entire sections if you turn your phone from landscape to portrait or vice versa. The help button doesn’t work so you can report app issues. Don’t waste your time and just do it on a computer.

Unable to watch complete video

I am extremely unhappy that I can’t complete my training in a timely manner. The video I need to watch keeps stopping and kicking me out. When I try and resume it goes right back to the same place and will not move to the next frame.

App broken - renders entire phone useless

This app needs to be fixed I don’t know how it’s even possible but the app made a prompt to login and I couldn’t close it and it made touching the screen impossible. I had to ask my coworker to google how to force reset n iPhone because I couldn’t even swipe the phone to shut down.

Black night

The screen is black and won’t let me in , I just downloaded it .. I can’t even get started

The app is as bad as their trainings

Relias is the biggest waste of time on earth

So good

I love it!

Reliable

This app is a nightmare. Constant disconnects, crashes, and video restarts. Not worth working with.

Does not work

I have downloaded and retried this several times because it ask me everytime I open it on the web but it does not work just opens to a white blank screen and never does anything

Poor design

Does not work as Intended. Instructions were download the app but from our experience it likely won’t work so use this link to access. The link works 100% of the time. The app works 0% of the time. May work if someone, anyone, including corporate knew the organization code as it’s definitely not the code we recognize and use as our 4 letter organizational code. Can you say someone dropped the ball somewhere? Absolutely.
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Time wasted with login

After dozens of attempts to use the app, It would not progress past English or Spanish. A blank video screen appeared each time. Over the last two months two months, I’ve wasted hours of valuable time trying to login.