Great Camera*****
Great camera! The only thing I would be add is that you’d be able to add like a spouse or someone else to be able to see through it the remo+ S does not allow that from what I see
A great quality and great talking features!
A great quality and great talking features!
No way to change WiFi or remove doorbell from this app
The app removed the option to change the Wi-Fi, on this doorbell, and the option to remove it to try to reinstall it. So, if you have to change your Wi-Fi for any reason, you are screwed. If you try to reinstall it, it recognizes its old settings and refuses to join a new network.
Pushing folks to a paid subscription
Was good until they recently nerfed the free plan to only store videos from the most recent 12 hours. Such bait and switch tactics shouldn’t be legal.
App says update but no update
I get messages that there is an update. And there is none . Twelve hour roll forward is too short . Should be 7 days
New update? What update?
This app keeps flagging that there’s an update but I can’t find the update….is it bugged or am I just missing something?
Horrible
The interface is slow and garbage
Update messages
I love this over door camera for my apartment. One thing about the app that I am wondering about though is I keep getting messages that there is an update. When I go to the App Store for Apple there is only an option to open the app. There is no option to update the app. I have the most updated iOS available.
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New App version won’t open
Unable to open New App version. When selected, it reverts back to the older App version.
Pop ups
Keep getting a pop-up asking to update app, but there isn’t anything to update.
New update is horrible
We’ve had Remo for many years and have been happy with it. Since the update, we cannot view any history, only live. And now they say we can only view 12 hours worth of history? We can’t even view that. It will record a motion but no view of it. Could you have given us some notice of this change? Poor customer service. We’ll be shopping around.
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Pros/Cons
I have experienced good performance from my RemoBell S over the years & helpful / responsive customer service, when needed. However, I was disappointed about the company’s recent cloud “update” from 3 days to 12 hours for doorbell camera videos with the free plan. That’s an unrealistically short timeframe for most busy adults & seems like a money grab or financial desperation. Hopefully, Remo will reconsider as it will likely alienate current customers & dissuade purchases by new customers.
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Cloud Storage Cut
I purchased this doorbell app because of the 3 day cloud storage. That has now been cut to just 12 hours. This is a bait and switch in my opinion. Existing users should be grandfathered to the plan the purchased.
The only reason I bought this is about to stop
I have been fairly happy with this doorbell camera, especially because they provide three days free of recording, but they just announced that that is stopping. I have recommended this doorbell camera to lots of friends and family but only for that reason so now if they stop giving three days free recording, I won’t ever buy from them again and I won’t recommend this camera anymore.
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Not worth the subscription
I got a Remo because it was subscription free with 3 days of video storage. Perfect. I just noticed the prompt to update the app - and the notice that the free non-subscription storage is changing to 12 hours, and now about the same as Ring subscription for a year subscription. No thanks - if I’m paying anyone, I’ll pay the service I have all of my other equipment and my other video camera on.
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"Improvements" for whom? lol!
When I bought the flagship model of their doorcam in its most recent iteration, it came with free three day rolling cloud. they suddenly announced app improvements that turned out to be a flimsy excuse to dial back on the three days. The way they initially announced 24 hour cloud and then less than a week later scaled it back another 100% to just 12 hrs makes me think that either they're dealing with some serious financial unpredictability and just trying to stay alive or had poor planning/ market research. If they're trying to muscle a bunch of device owners into monthly cloud payments., the irony is I was about to buy more devices and this whole rollout convinced me not to go all in with another brand.
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Remo+
Remo+ Customer service is none existent when you try to reach them they say for you to leave your name and email address and someone will get back to you and it never happens I am still waiting for a contact from them for ok ver 3 months now
Don’t recommend
Prices are going up by 50% on their subscriptions before the end of year. And they are removing the free 3-day recording and changing it to 12-hours. Feels like a bait and switch for current customers.
Free 3 day cloud going away
I bought this camera because of the free 3 day cloud history that came with it. Greed has taken over and they are now dropping free cloud from 3 days to only 12 hours to force people to pay for a paid plan. No thanks. Will buy a better camera when this one goes out.
Run, don’t walk from this one
Save yourself some grief and money and purchase something else. Too many issues since I purchased and in the end their response was “out of date”.
9/25 Please fix the bug that prevents changes to the sensitivity setting on the mobile app by a cell phone - the app closes when an adjustment is attempted.
9/25 Please fix the bug that prevents changes to the sensitivity setting on the mobile app by a cell phone - the app closes when an adjustment is attempted.
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Not loading video history
On 5/17/25 app stopped loading video history, loading wheel just spins for a while then the app crashes. Videos from earlier days will still load.
