Doesn’t function with an iPad
I’m on an iPad and I can’t get apps like excel to open, the track pad that works with the iPad doesn’t work with the program. Not a viable option.
Lately stopped working on iPad
For some reason, my iPhone connects perfectly fine but my iPad keeps saying wrong password and I’ve checked all the settings a dozen times and I’ve reset the password and it still works on the iPhone, but it won’t work on the iPad, just weird
Not very good
It is ok for viewing - to help someone on the other end - but too many features are lacking.
App freezes
After performing a tap, the app freezes every time.
Fast to take your money, but never delivers promised features
They will not hesitate to take your money for a license, and the software isn’t bad as long as you assume you will never get new features or fixes, even if they promise them. Check out their support forums, they are full of promises and upset customers who have been told for years that XXX feature is right around the corner, and it never appears. If you want software with trustworthy customer support, look somewhere else.
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Hit or miss on Windows
My pc reboots every midnight
Some days it starts your host, other days no, running latest windows version. Meh
Some days it starts your host, other days no, running latest windows version. Meh
Good to use something on my iPad to access…
But unfortunately it is quite cumbersome and finicky to use. Was hoping the app would make it easier to access it when I’m on the road however I actually have to drag the cursor to the point I want and then click which is rather annoying.
Cursor Missing
I can’t see the remote cursor using the ios app. It shows up when using windows version.
Works on IPhone 8 in 2021!
Teamviewer user here, this is the alternative that worked for me... sometimes it takes a couple of attempts to connect and load the remote screen, or it might drop the connection mid-session but overall it works over 90% of the time for me to get remote support done via mobile. If RemoteUtilities gives you any issues try AnyDesk as another option.
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Guys, we need an update
If this app supported even half of the Remote Utilities core features it would be great, but as it is this is pitiful for a RMM tool in 2020.
Great!
Works fine on iPad iPhone Windows. Uee it daily all day long.
Windows viewer works great but this does not
Only supports single password.
Plus, it takes 4-5 connection attempts before it actually connects. And the error log simply says “connection to ___ failed”. Can’t figure out what’s going on.
I’m going to contact support and hopefully I can bump this up to 5 stars at a later date!
Plus, it takes 4-5 connection attempts before it actually connects. And the error log simply says “connection to ___ failed”. Can’t figure out what’s going on.
I’m going to contact support and hopefully I can bump this up to 5 stars at a later date!
No use for ios
Windows laptop works ok but on my apple phone its a nightmare. It is however free and not £240 a year that gotomypc wanted to charge me !
Why does this exist
Works fine on PC. With this app, it never successfully logs in. Reset password on host as well as double checked Id and port number. On two different hosts it fails.
Keyboard and mouse issue
Viewing is fine. The keyboard and rightclick never work.
Bug that needs to be fixed 4/6/19
Keyboard works for a minute then freezes. I’ve tried on multiple iOS devices with this issue. Once this is fixed, I’d give 5 stars
Can’t input password
Can’t log on to anything with my iPhone XR because it won’t bring up the keyboard to let you input the password. So completely useless at the moment, please sort it out!
Can’t type the password on the authentication screen
For password protected PCs when using this app on iPhone 5s, the password field looks disabled on the authentication screen and the keyboard doesn’t pop up.
So we can’t connect to the remote computer.
So we can’t connect to the remote computer.
Does not work don't waste time
Cant log in to my pc off any of my devices using this app repeatedly says error logging in. But can log in from a windows laptop. Clearly not catered to iOS
Fantastic.
Brilliant app, exactly what I was looking for.
Simple and effective.
Simple and effective.
