No longer supports older versions of Mack
Oh I love how you fix macOS Mojave Big Sur Catalina Monterey host bugs by completely dropping support for all of them instead of actually fixing the app.
We don’t find out that surprise feature until after your installer successfully installs onto older versions of macOS and then surprises us with a message saying you need Ventura to actually run the application.
Thanks a lot for all of us that can’t use screen sharing because Apple won’t provide a patch, you were our last hope.
Meanwhile you support windows all the way back to XP, really?
We don’t find out that surprise feature until after your installer successfully installs onto older versions of macOS and then surprises us with a message saying you need Ventura to actually run the application.
Thanks a lot for all of us that can’t use screen sharing because Apple won’t provide a patch, you were our last hope.
Meanwhile you support windows all the way back to XP, really?
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Happy with new version but…
I was initially very excited to see at last this new release! What has left me deflated is not finding where “server PIN” can be entered. Furthermore, I cannot connect to any of the hosts I have in my self hosted RU server (I can connect to the RU self hosted server) while I am able to connect using my laptop and the Remote Utilites viewer app (Windows) without issue while on the same network as my iOS device. Maybe I’m missing something..
UPDATE
I am seeing the app trying to connect to id72.remote utilities.com which is very concerning as I did not ask it to and am now concerned the credentials I use on my self hosted server are being transmitted to your public hosted RU server…
UPDATE
I am seeing the app trying to connect to id72.remote utilities.com which is very concerning as I did not ask it to and am now concerned the credentials I use on my self hosted server are being transmitted to your public hosted RU server…
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New update is definitely better despite the snafu
Despite the need to re-add all your clients because some of us don’t have the desktop version The new interface is definitely better.
Trying to install the macOS version for Mojave and it fails to work, it immediately crashes or displays a message that it needs updated. Your website says it supports Mojave
You can still see your old ID numbers when you connect your device to the computer and then go to finder device backups and files and then Remote Utilities you’ll find a file name connections xml
Unfortunately the passwords will have to be re-entered.
Once you have one device configured properly to transfer all that to another device download imazing and use a free version and bank up the app that’s working on the one device and then use the app restore feature to put it on another device and follow the instructions and the Amo transfer all the connections over including the passwords.
Trying to install the macOS version for Mojave and it fails to work, it immediately crashes or displays a message that it needs updated. Your website says it supports Mojave
You can still see your old ID numbers when you connect your device to the computer and then go to finder device backups and files and then Remote Utilities you’ll find a file name connections xml
Unfortunately the passwords will have to be re-entered.
Once you have one device configured properly to transfer all that to another device download imazing and use a free version and bank up the app that’s working on the one device and then use the app restore feature to put it on another device and follow the instructions and the Amo transfer all the connections over including the passwords.
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Response from developer
We are sorry for the inconvenience this caused. The update replaced the old app with a completely new application, and the old app's saved connections use an incompatible format, so they could not be carried over automatically — this is a known limitation of the transition, noted in the first line of the What's New section, not a defect. Instead of re-adding every computer by hand, you can import your desktop Remote Utilities address book file directly into the new app. Thank you for posting the recovery steps for other users, and for still giving the new app a measured rating despite the trouble — we know there is room to improve.
Doesn’t function with an iPad
I’m on an iPad and I can’t get apps like excel to open, the track pad that works with the iPad doesn’t work with the program. Not a viable option.
Doesnt work on ios nor android
Doenst work with private server
Viel zu wenige Möglichkeiten
Viel zu wenige Möglichkeiten – man kann darauf ruhig verzichten. Mit dem Tool kann man praktisch nichts anfangen: Man kann sich zwar seinen eigenen Desktop ansehen, aber bedienen lässt sich damit leider gar nichts. Alles ist viel zu umständlich. Schade.
Lately stopped working on iPad
For some reason, my iPhone connects perfectly fine but my iPad keeps saying wrong password and I’ve checked all the settings a dozen times and I’ve reset the password and it still works on the iPhone, but it won’t work on the iPad, just weird
Not very good
It is ok for viewing - to help someone on the other end - but too many features are lacking.
Keine Funktionen nur Probleme
Die App ist nicht wirklich nutzbar, RU Server kann nicht genutzt werden wie gewünscht, App friert immer wieder ein.
Da muss nachgebessert werden !!!
Da muss nachgebessert werden !!!
Çalışmıyor
Masaüstü uygulamada sorun yok ancak bu uygulama çalışmıyor.
App freezes
After performing a tap, the app freezes every time.
Tệ
Ios 16 k vào đc luôn
iOS App unusable
The Windows Host is a great product, but the iOS App is really unusable. Since months the support only say „we do have plans to improve and revamp the mobile Viewer in our future updates“
Fast to take your money, but never delivers promised features
They will not hesitate to take your money for a license, and the software isn’t bad as long as you assume you will never get new features or fixes, even if they promise them. Check out their support forums, they are full of promises and upset customers who have been told for years that XXX feature is right around the corner, and it never appears. If you want software with trustworthy customer support, look somewhere else.
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Hata
Güncellemeden sonra bağlantı yapamadım hiç telefonum ı phone
Hit or miss on Windows
My pc reboots every midnight
Some days it starts your host, other days no, running latest windows version. Meh
Some days it starts your host, other days no, running latest windows version. Meh
Good to use something on my iPad to access…
But unfortunately it is quite cumbersome and finicky to use. Was hoping the app would make it easier to access it when I’m on the road however I actually have to drag the cursor to the point I want and then click which is rather annoying.
Cursor Missing
I can’t see the remote cursor using the ios app. It shows up when using windows version.
Cũng rất tốt nhưng vẫn bị out khỏi ios 14.8
Nó rất tiện dụng nhưng vẫn còn nhiều lỗi và hạn chế
Now it works
Finally this app completed the set for this software.
It works fine.
Some interesting upgrades that could be made:
Possibility to create folders to group the customers.
Possibility to connect to the server manager just to sync the contacts.
Possibility (I didn’t see it at least) to connect to customers in only view mode.
Possibility also to select the particular screen in case there are multiple monitors.
Thanks for your efforts
Bye
It works fine.
Some interesting upgrades that could be made:
Possibility to create folders to group the customers.
Possibility to connect to the server manager just to sync the contacts.
Possibility (I didn’t see it at least) to connect to customers in only view mode.
Possibility also to select the particular screen in case there are multiple monitors.
Thanks for your efforts
Bye
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