Excellent driver
Went above and beyond
Prebooking Cancellations 99% of the time
Tried to use the app multiple times and prebooked for the next morning - only to wake up and be told it’s been cancelled!! How do I get to work with such an unreliable booking service?! I have to walk….. avoid please - don’t waste your time
Friendly can
Great journey home quick and stress free
Don't use it
I wouldn’t even give this company one star if I had the option.
First of all, don’t use this company. Don’t use it. Don’t use it. Seriously, avoid it at all costs.
I live in Bridge of Weir and have used this company several times. Every single experience has been worse than the last.
The call operators are rude, impatient, and completely incompetent when it comes to solving problems. It’s shocking that this level of service is acceptable.
The pre-booked cars are never on time. The shortest delay I’ve experienced was 40 minutes, and the longest was an hour. At that point, what is even the point of booking?
Drivers are rude and frequently cancel bookings without reason, leaving passengers stranded and plans ruined.
The number of negative reviews speaks for itself, yet nothing ever changes. The company continues to respond with generic copy-and-paste replies while the service remains consistently unacceptable.
At this stage, it’s hard to understand how this company is still operating.
First of all, don’t use this company. Don’t use it. Don’t use it. Seriously, avoid it at all costs.
I live in Bridge of Weir and have used this company several times. Every single experience has been worse than the last.
The call operators are rude, impatient, and completely incompetent when it comes to solving problems. It’s shocking that this level of service is acceptable.
The pre-booked cars are never on time. The shortest delay I’ve experienced was 40 minutes, and the longest was an hour. At that point, what is even the point of booking?
Drivers are rude and frequently cancel bookings without reason, leaving passengers stranded and plans ruined.
The number of negative reviews speaks for itself, yet nothing ever changes. The company continues to respond with generic copy-and-paste replies while the service remains consistently unacceptable.
At this stage, it’s hard to understand how this company is still operating.
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Inaccurate Price Quote
When I booked a cab the app said 7-10 pounds. It ended up charging 15 pounds for the trip.
Mark
Briliant, how an app should work
Top tier
Always comes to our venue
Great app and drivers
Much better than the other one
estimated timing is ridiculous
i’ve used this app multiple times now and i’d say 9/10 it takes about 20 minutes for a driver to actually pick up a trip then another 10-20 minutes for then to actually arrive. but it will always say a driver will be with you in 10 minutes no matter where they are. also a cancellation fee being £5 when the drivers further out than the actual trip journey. there should be a notice or something if there’s no drivers near to your pickup point rather than the loading sign.
drivers are always lovely. never their fault.
drivers are always lovely. never their fault.
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Paul
Nice driver
Drivers try to scam you, company allows it
So many drivers try and add extra fares or start trips before you are even in the vehicle and the company do nothing about it as “if they haven’t done anything wrong, we can’t do anything about it”
Great service
Good service from start to finish. Kenny was helpful and friendly. Couldn’t ask for more. Thank you
Keeps signing me out
Won’t let me sign in! Even after did the hole pick the car/bus photo then said oh something went wrong. Then back to the start.
Had this app for a while now but can’t use it at all now.
Don’t waste your time.
Had this app for a while now but can’t use it at all now.
Don’t waste your time.
Awful
Awful. Breaks constantly. Avoid
Keith
Simple but effective booking and tracking app.
Bad service
Taxis are constantly late even when u prebook them! App always logs u out every so often
Clean cars
I appreciated the experience of stepping into two clean and fresh-smelling cars today. Thank you to the drivers for maintaining this great travel atmosphere. It really enhances the journey! Keep up the excellent work! Thank you. 😊
App times are not reliable and they already have your money
The app has improved and I much more reliable than it once was . However, the cab timings are a nonsense. I have always found them to take around 10minutes to arrive but last two trips have varied wildly. Cab promised again in 15mins and nearer 30 and the most recent trip the cab arrived in less than one minute . I had booked it on the train when it was 5mins from the stop and when I was phoned by the driver I said I would be with him in less than 5mins. He left and I was charged a no show fee of £5. Therefore I cannot recommend the app as it is not consistent and give too much control to the cab company .
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Driver
Top man!
New app Dec 2024
Doesn’t work!
