Renogy User Reviews

Renogy
Renogy
Renogy Suzhou Co.,Ltd.

What users say

Top reviews

Has to be online

Hey, it’s an off grid installation, and it won’t let me check the status of a battery that’s 2 feet from me without getting on a cell system first. At least it used to work but now it doesn’t even. Can’t login anymore.

Buy One

Works great and I can get valuable data from the app on my iPhone. A remote antenna allows the signal to get out of the metal solar cage and into my living room. Highly recommend

Latest makes it glitch

I’ve never had issues with the app coordinating SOC between my mppt and Shunt300 but the latest update has been correlated with update hangs, mismatch SOC displays, and punctual realtime updates. Having to force close and reset the app isn’t a positive benefit

Get the other brand

Just generally very unreliable and difficult to manage. Wish I had gone with Victron.

STOP LOGGING ME OUT!!!!

STOP LOGGING ME OUT!!!!

Inconsistent and support team weak

I have used multiple Renogy devices and the MPPT controllers are of great quality. Unfortunately, the Renogy One devices that are critical to monitoring the controllers are substantially less reliable! This is truly a problem when you have remote locations to check on! Knowing what your output and power efficiency IS a must!! The Renogy I have had two devices fail on me when they are 6,000 miles away!! Updates are not quality tested and then act like they are updating but never reflect the update. You check again and the Renogy One device goes through the process again. This is true after resetting the device. Renogy One app is now prompting for login every time I access it. Sometimes facial recognition works and other times I go out and come back into the app with no problems.
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Ads

I don’t like spending thousands of dollars for equipment. Use the app that’s supposed to provide me with a status and instead the only, I repeat the only notifications that are provided by the app are advertisements to sell you more stuff. It’s ridiculous and unprofessional.

Connectivity

Poor connectivity when used with the Renogy one , keeps dropping out and you have to reconnect which is totally unacceptable. I expected Renogy to be far better and now wish I’d gone for victron

Have to create account to use Bluetooth device

WTF. I just want to connect to the Bluetooth device using iOS iPhone app. But I can’t create an account because I can’t get a verification code emailed to me.

Login required MONTHLY to use

Why would anyone buy a off grid power system that requires internet to monitor since Renogy requires you re-login at least once a month. In my experience that means I am always logged out when I go to check my battery’s status.

Temperamental

When it works it’s ok. Had to uninstall and reinstall 5
Times in the last six months. Able to connect to the network but not to the core.

Flaky as foooook

Unbelievabley sketchy and why do I have to sign in take a page out of victims book

No offline mode

You can’t use this product offline. I just need to read my battery voltage with the Bluetooth Renogy Module, I don’t need a login required system. No one that wants to camp should purchase Renogy products, unless you have internet everywhere you camp. What a waste!

They have a little “Why I need to login” entry on their login screen that LIES and says you can use this offline once you login once. That is untrue - your login WILL expire. Mine does EVERYTIME, because I use this app just a few times a year. That means I am ALWAYS logged out. What a scam.
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Ugh Ads!

Stop advertising with push notifications!

Horrible

This app is horrible. Renogy is horrible, their customer service team couldn't care less

MF

Anzeige App zeigt nicht den tatsächlichen Ladezustand an!

Too many updates

Seriously way too many updates. I don’t enjoy being logged out and having to reconnect to my system because I seldom use this app. Odds are I will delete the app and remove the Bluetooth module.

Login required

Internet and signup is required for an app that most people use for camping. Can’t really get over that.

No offline mode

You can’t use this product offline. I just need to read my battery voltage with the Bluetooth Renogy Module, I don’t need a login required system. No one that wants to camp should purchase Renogy products, unless you have internet everywhere you camp. What a waste!

They have a little “Why I need to login” entry on their login screen that LIES and says you can use this offline once you login once. That is untrue - your login WILL expire. Mine does EVERYTIME, because I use this app just a few times a year. That means I am ALWAYS logged out. What a scam.
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It will not connect directly to the devices

There’s some issue with the Bluetooth. My old device is not connect. I tried to delete it. All basic method doesn’t connect. The customer service is trash absolutely almost I spent $7000 just for battery inverter and charge controller only for one years after that it will not connect. Stay away from. Renogy don’t buy it.
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