The New Owners/ Managers Really Care About Giving Their Customers What They Want
So previously I downloaded this app because I thought it was a super cool idea to be able to rent out things I don’t use as often but may have spent a pretty penny on so I had a hard time throwing them out. It was also awesome that you could post things for sale if you were ready to let them go.
Then I realized that the target audience of the users was nowhere near me in Los Angeles California so since I could only use this app to rent and sell locally, I disappointedly stopped using this app.
Next, I personally received a phone call from Stephen who informed me that the website was purchased by a new owner and he is in charge of the growth and operations of the west coast of the USA. That was exciting to hear because that meant that they actually care about expanding their market in my local area so I can actually use this service.
Stephen kept in touch with me to keep me updated on when they would have an iPhone app, never forgot about things I really wanted incorporated such as I was disappointed when he told me the selling feature was removed… He just told me today that the mobile app is not only ready but the selling feature is available.
During our first phone conversation, he even showed me the improvements that occurred on the website which looks great but I personally was a lot more enthusiastic about using this again as of right now because he just texted me telling me that I can use the iPhone app and sell or rent out my stuff on here.
I truly hope more local users begin to use this and that the people who left unnecessary negative comments on here realize that they’re wrong about this app and site not having any support. That’s probably the old owners but not the current ones!
Then I realized that the target audience of the users was nowhere near me in Los Angeles California so since I could only use this app to rent and sell locally, I disappointedly stopped using this app.
Next, I personally received a phone call from Stephen who informed me that the website was purchased by a new owner and he is in charge of the growth and operations of the west coast of the USA. That was exciting to hear because that meant that they actually care about expanding their market in my local area so I can actually use this service.
Stephen kept in touch with me to keep me updated on when they would have an iPhone app, never forgot about things I really wanted incorporated such as I was disappointed when he told me the selling feature was removed… He just told me today that the mobile app is not only ready but the selling feature is available.
During our first phone conversation, he even showed me the improvements that occurred on the website which looks great but I personally was a lot more enthusiastic about using this again as of right now because he just texted me telling me that I can use the iPhone app and sell or rent out my stuff on here.
I truly hope more local users begin to use this and that the people who left unnecessary negative comments on here realize that they’re wrong about this app and site not having any support. That’s probably the old owners but not the current ones!
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No rentals anywhere
There is nothing to rent across the entire earth. I’m a little skeptical, so I went to check website, but website is ungodly. Wish there was a company that worked
Response from developer
The app was down for a complete rebuild given the recent merger. The app is now live and features many more capabilities and support than its previous version. Please try again and don't hesitate to reach out to us if you need any further support. Best, Support and Dev team
App is not working
I have deleted, removed any and all info from my phone and account hoping the app would reset. Very disappointed in the support of this app to allow corrections or improvements as well as contact info. At this point I cannot use this app for any listings or searches as I get errors for anything I try to complete.
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Response from developer
Apologize for the issue. The company was in a merger and needed to update the apps. Everything is now online and working as intended. Please give us another try and reach out to us for support, if needed. Best, Support Team.
Is This App Still Up And Running?
Just downloaded the app and trying to use it, every time I try to search for anything an error message pops up that says there’s an internal error on their end. There’s no way to contact the developers to see what is going on, this has been happening for multiple days ever since I downloaded it.
Is anyone on the dev team out there?
Hellooo
Is anyone on the dev team out there?
Hellooo
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App is unusable. No tech support.
The app and website have zero usability. There is no way to cancel a rental once made and rental reports are non functional on app or website. There is no way to up charge for additional charges like extra time or for fuel fees. There is no contact info for tech support. The app help chat feature doesn’t work. Most features throw an error when using on app or website. Useless waste of time. Avoid at all costs.
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App is unusable. No tech support.
The app and website have zero usability. Used it for my first rental and no payment was received to my bank account. There is no way to cancel a rental once made and rental reports are non functional on app or website. There is no way to up charge for additional charges like extra time or for fuel fees. There is no contact info for tech support. The app help chat feature doesn’t work. Most features throw an error when using on app or website. Useless waste of time. Avoid at all costs.
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Wonderful source of income
Great app that offers extra source of income. Customer support has been super supportive so far.
Have to Give SS# to “verify” and make posts
I can understand needing some personal info to verify a person, but I’m not giving my SS to a random app. Incorporate PayPal, or cash app, or some other verifiable, creditable source that I can trust with my info, not a third party. Otherwise looks like a very cool app and good idea though I have concerns about theft and accountability.
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Great App, Great Service
Was able to rent a tiller for an affordable price. Had a since-resolved glitch in the reservation process and the owner responded quickly through the messages feature. Support local and use this app!
Fantastic
Downloaded the rentmyequipment app. Owner was very friendly. Transaction was smooth and easy. Returned the next day. Quick and easy. Absolutely recommend
Super Easy, Super Quick, Super Convenient
This was a great and easy experience. I had an $800 landscape project that I had to haul some debris and was able to rent the trailer for under $100.00. I will use this app again for my next project without a doubt.
Super cool!
This was super easy, and there’s lots of categories! You can rent all kinds of things, that are too much to buy! Easy, fast, and efficient!
Back button not working
Great idea, after 4 minutes I will probably never use again since it takes 40 tries to press the back button when looking at an item for rent.
App is crap
I tried 10 times to list my equipment. Kept getting a 500 error message. I understand it is new and has to work through some things but there is no where on the app or their website to get help or to find out what the issue is.
If you are going to do an app, you should understand that your costumers need to be able to figure out error messages or get in touch when you crappy app won’t work.
If you are going to do an app, you should understand that your costumers need to be able to figure out error messages or get in touch when you crappy app won’t work.
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