Customer service
The employees at desk are exstremly helpful and the guys working the yard loading and unloading are very helpful and respectful best rental company I’ve used 1000 times better than Home Depot!!!!
Response from developer
Thank you for the thoughtful review and the 5-star rating. Please let us know if you ever have any additional app feedback, as we are always looking for ways to improve the experience.
Works!
Working great now on ios 26.1
Response from developer
Thanks for taking the time to leave us a review and a 5-star rating. Appreciate it!
App is broken on ios26
Please fix! Equipment doesn’t display correctly and won’t log service calls to the right equipment!!
Projector coordinator review
Great service from Rey
User App
Neither the website nor the mobile app are user friendly. There is no obvious way to enter a different credit card number and have it auto draft without speaking to someone in the office.
Response from developer
Thanks for your feedback on the credit card. We've passed this feedback along to the product team. We're always looking to improve the app so if you have any additional suggestions on how we could make it more user friendly, please reach out to us at URMobileApp@ur.com. Thanks for taking time to leave us your feedback.
