Painfully bad
Best app
Pin doesn’t match address
Super easy and effective at driving behavior change
Response from developer
Thank you for your kind words!
Fantastic app
Response from developer
We appreciate your feedback, glad to hear you're enjoying Repsly!
Cant see activity
Response from developer
If you're experiencing issues while using Repsly, please contact support@repsly.com so they can help you out.
To complicate
I worked in the past with other companies and was much simpler. One time , and when I make a mistake I can push a button” problem”and write example like :I write “wrong time”,or whatever and done. This is the biggest issue, the check in and out need to get better.
2 steps for what, so why so complicated, in my view I recommend other ones not this one.
Maps
Response from developer
If you're experiencing issues, please contact support@repsly.com. We're here to help!
Horrible app
Response from developer
If you're experiencing issues, please contact support@repsly.com. We're here to help!
Great
Response from developer
Thanks for your positive review!
Unable to use on iPhone 6
Lastly, while completing survey, if I left the app for one second and came back, it would send me back to intro screen instead of allowing me to access the page I was just at. That also didn’t happen before.
Latest update a bust
Response from developer
Hi there - we're sorry to hear about your poor experience using Repsly since the last update. Please contact support@repsly.com for personalized support pertaining to your account. We will pass along your feedback to our product development team.
Crashing issues
Response from developer
Hi there - we're very sorry to hear that Repsly is crashing on you, I understand how frustrating that must be. If you would please reach out to us at support@repsly.com, we can address the specific crashes you're facing and get the issue resolved.
Lacks Real CRM Ability, Most Used Features Quit Workting
As I write this I’m reminded of another short-coming of the app - it is locked into portrait orientation so using a physical keyboard for data entry is compromised.
The two features I have used in the past but am no longer able to get to work are the Search feature for looking up prospect information based on name (when it doesn’t exist in the limited database - searches used to bring up something, now it’s just a blank screen), and the fill fields feature for prospect address information.
Since the search function is broken, you are forced to enter everything manually, and the afore-mentioned portrait lock means you have to use the onscreen keyboard with all of it’s limitations.
The address lookup function also seems broken - as you tap the address into the field it does pull up matching results, but when you select one of those results it isn’t selected or populated into the contact information fields, you end up back where you started.
Never have been a fan of this company mandated app, but now it really has put a bottleneck in my working day (I’m not the only one in the company who is experiencing these issues.)
Response from developer
We're sorry you're experiencing issues with the app, but thank you for your feedback - every bit helps us improve the app and eliminate any issues. With regards to the app orientation - this is something our team is very much aware of and actively looking at, as we know many users are now using physical keyboards and are limited by the vertical orientation. Both the search feature and fill fields feature are issues that our team is working to re-create and fix as soon as possible. If you'd like, we can keep you directly updated about ongoing fixes for these issues. If you reach out to support@repsly.com with your account information, we can keep you up to date and help resolve any issues you may be running into. Thanks again for your feedback, and please know we're working hard to make sure you have a great Repsly experience every time you log in.
Fix to get better rating
Response from developer
Hi Josjo - this issue should be resolved with previous app updates - if you are still experiencing any issues with this, please reach out to us at support@repsly.com. Thanks for your feedback!
Ok, Needs More Features
Buggy Interface.
Adding a location through the map is also a joke, as many business locations will not populate or come up in a keyword search.
The mileage tracker is glitchy as well, never mind the fact that it uses kilometers while in the US. The app frequently quits recording mileage while traveling and sometimes totally resets in the middle of the day.
Response from developer
Hi there, Sorry to hear about your poor experience thus far with Repsly. However, the bugs regarding spacing/autocorrect and mileage tracking have since been corrected. You can switch from kilometers to miles in "settings" if you haven't already if you're using the app in the U.S. We want everyone to get the most value possible from Repsly. Should you have any future problems, don't hesitate to contact our Customer Success team at support@repsly.com.
