Unfriendly in every way
The log in time is really slow and the wait time for transactions to process is also slow. I say this because I do have other bank accounts that are foreign based. So my comparison os real. Also I recently had to produce 2026 statements. Unless I missed something, I had to individually create a query for each month. For my foreign accounts, a per month statement was produced but I only needed to run one query to get those. Republic recently won an award for something tech related. That is great but OMG, the app is
NOT ‘quick’.
NOT ‘quick’.
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LOGIN NIGHTMARE
No customer service 800 number; not available on WhatsApp. I placed over 5 phone calls to their long distance number for help in trying to logon to my account. After their strict troubleshooting and logon instructions, I am still not able to logon to my acct. And I have been told to call back another day to speak with their internet banking dept. I don’t know why they hadn’t transferred me to that dept in the first place. This is very frustrating.
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Sync processing doesn’t work
There is something wrong with this app. I def prefer the older version
Unfriendliness
This app has too much of a buffering time after synchronization or OTP.
Limited and too much security
Should be able to sign Into two accounts with this app. I.e, savings and business account simultaneously.
Adding a payee can only be done via web browser. This should be done on the app. App is very slow as well.
The security is way too tight. Moving from web browser to your device for sync approval etc
Adding a payee can only be done via web browser. This should be done on the app. App is very slow as well.
The security is way too tight. Moving from web browser to your device for sync approval etc
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