Create a message button
Nice app yall would make it 100x better if you could actually message seller !!!
Direct Messaging needed!
Potential buyers NEED a way to message sellers directly. Get this feature in place and your platform will be vastly improved! Having buyers go through the platform to communicate with sellers is archaic; like being on dial up and sending faxes instead of email…🙄😅
Great for Buyers, Fees Hurt Sellers
Amazing app overall, especially for buyers. There seem to be a lot of really good deals and the prices are often much better than what you’ll find elsewhere. I haven’t personally bought anything through the app yet, so I’m not sure whether buyers also pay a processing fee.
For sellers, though, it can be difficult to make any sort of money because the processing fees take a pretty large cut from each sale. If the seller fees were lower, I think this app would be even better. Overall, it’s a great marketplace with very competitive prices, especially from a buyer’s perspective.
For sellers, though, it can be difficult to make any sort of money because the processing fees take a pretty large cut from each sale. If the seller fees were lower, I think this app would be even better. Overall, it’s a great marketplace with very competitive prices, especially from a buyer’s perspective.
Show more
Do Not Sell Here!
I cannot recommend this platform to anyone selling expensive fragrances.
I sold an Amouage Boundless bottle that I believed to be authentic and documented extensively with detailed photos of the bottle, cap, atomizer, batch code, box, and fill level before shipping. After delivery, the buyer disputed authenticity.
Throughout the dispute, I repeatedly asked what specific issue had been identified with my bottle. Rather than identifying any specific characteristic of the bottle itself, I was ultimately told that their authenticity team had made a final determination based on the “totality of the evidence,” including where I originally purchased the fragrance and information they claimed to have found on eBay.
The experience as a seller was extremely one-sided. Once the authenticity team made its decision, there was no meaningful opportunity to respond or understand the specific characteristics that allegedly made the bottle counterfeit.
I was also informed that my bottle would not be returned unless I paid a $15 return shipping fee. I could not find that requirement in the published Terms or Seller Policy, and when I questioned it, I was simply told the matter was closed.
If I chose not to pay the fee, I was told the bottle would not be returned and that the buyer would be instructed to dispose of it.
My advice to other sellers is simple: understand that if a buyer disputes authenticity, Rescented has sole discretion to make the determination, and the dispute process may leave you with very limited ability to challenge that decision or recover your property.
Based on my experience, I will not be using this platform again.
I sold an Amouage Boundless bottle that I believed to be authentic and documented extensively with detailed photos of the bottle, cap, atomizer, batch code, box, and fill level before shipping. After delivery, the buyer disputed authenticity.
Throughout the dispute, I repeatedly asked what specific issue had been identified with my bottle. Rather than identifying any specific characteristic of the bottle itself, I was ultimately told that their authenticity team had made a final determination based on the “totality of the evidence,” including where I originally purchased the fragrance and information they claimed to have found on eBay.
The experience as a seller was extremely one-sided. Once the authenticity team made its decision, there was no meaningful opportunity to respond or understand the specific characteristics that allegedly made the bottle counterfeit.
I was also informed that my bottle would not be returned unless I paid a $15 return shipping fee. I could not find that requirement in the published Terms or Seller Policy, and when I questioned it, I was simply told the matter was closed.
If I chose not to pay the fee, I was told the bottle would not be returned and that the buyer would be instructed to dispose of it.
My advice to other sellers is simple: understand that if a buyer disputes authenticity, Rescented has sole discretion to make the determination, and the dispute process may leave you with very limited ability to challenge that decision or recover your property.
Based on my experience, I will not be using this platform again.
Show more
Best App ever.
Rescented is a great app. Just purchased my 30th bottle in 6 months. Secure payments. Fragrance Fraud protection. It is really like a fragrance family helping each other smell good.
