So far it's good
It works good for us vary aloud alarm notification. And support reply quickly to my question and so far it seems good
Lots of potential
The “save note” button is not clickable on my iPhone. It’s off screen. I’m not talking about notes that are tied to calls, I’m referring to the notes section in the navigation panel on the left.
The app is more tailored to firefighters. I’d like to see more policing options like BOLOs for suspects and vehicles. Maybe active warrants section. Or search feature where officers can search license plates and subjects within custom database.
The app is more tailored to firefighters. I’d like to see more policing options like BOLOs for suspects and vehicles. Maybe active warrants section. Or search feature where officers can search license plates and subjects within custom database.
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Doesn't Work.
SAR team I volunteer with is testing response apps. ResGrid was highly recommended to me a few years ago by another team, so I suggested we give it a test.
First of all, very strange there is only one (5 star) review from six years ago. And it has no text, just a rating. [Go figure, all of a sudden several other reviews from several years ago show up]
Anyway as far as the app goes, we are completely unable to even get up and running with the app due to login issues. There seems to be absolutely NO customer support whatsoever. Despite various contact methods offered, you are unable to reach a human and VM's are not responded to nor are e- mails. We have tried repeatedly.
If you are looking here, I suggest you move on. Either they're out of business, or want to be.
First of all, very strange there is only one (5 star) review from six years ago. And it has no text, just a rating. [Go figure, all of a sudden several other reviews from several years ago show up]
Anyway as far as the app goes, we are completely unable to even get up and running with the app due to login issues. There seems to be absolutely NO customer support whatsoever. Despite various contact methods offered, you are unable to reach a human and VM's are not responded to nor are e- mails. We have tried repeatedly.
If you are looking here, I suggest you move on. Either they're out of business, or want to be.
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Keyboard Bug
There seems to be an issue with the app - when you try to type a message, the keyboard will pop up to the top of the screen and you can see what you are typing! Very frustrating, and can’t seem to get a reply from the creator.
Needs attention
This is a great concept, very useful when it works. But it is a weak expression of a good idea, with a jumbled interface and flawed visual expression. On top of that, it is a “weedy garden”, badly in need of attention to fix persistent and annoying bugs that block execution.
Give it a pass until the developers pay it some attention.
Give it a pass until the developers pay it some attention.
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Perfect for the Fire Service
Great app and system for connecting personnel and departments. One of a kind.
Can't receive notifications
There seems to be a bug in the settings that won't allow me to receive notifications. I keep turning the notifications on and then push save, but the app keeps turning the notifications off. Would be nice if I could set a schedule for my availability as well. If these two issues were fixed it would be a great App!
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Simple, clean and it just works
Works great!
Best system for volunteer rescue services
My team has discovered this and we are trialling it. It's absolutely great and the support is excellent
Just ok so far
Could be a good app, it crashes when you check statuses, needs more work
Slow
Will be a great idea when it's up and running OK. Slow to update status. Seems a little buggy, still in beta. Looking forward to next update.
horrible
Worst. App. Ever. Doesn't update status. The new release works worse than the previous release. Great concept if it worked.
Great App
Still in trial phase of app but is excellent idea and should work great for our needs once everyone is operational. App Support is GREAT. They respond quickly and resolve tech issues quickly. Great service for a free app. I highly recommend it.
