Resident by CASA User Reviews

Resident by CASA
Resident by CASA
Jersey Central Management LLC

Customer Experience

Positive experience30.0% of reviews
Neutral0.0% of reviews
Negative experience70.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Resident by CASA Safe?

Not enough ratings yet to assess Resident by CASA.

Is Resident by CASA Legit?

Resident by CASA appears to be a legitimate app. AppsHunter Legitimacy Score for Resident by CASA is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great service

Rosario has been a pleasure to work with! Great service so considerate and has helped me and sister tremendously throughout this process of moving in! Additionally the staff in the building has been responsive and so easy to work with! Great service

Infinite BS Loop

I'm almost impressed by how bad this is. Good luck if you accidentally log out, you're never getting back in! All that exists for you is to select what language you want to use, and then to put your name and phone in. If it doesn't recognize you, there's no support link or anything! No login, nothing. This is up there tied with CVS for worst checkout experience ever
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Worst App Ever

For something as important as paying your rent, you’d think that an app made for tracking and paying said rent would be decent. Nope! No statement tracking, bugs with how much you owe, and abysmal support. Just use PayPal for electronic payment. Any well established payment system would be miles better.
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Unable to get into the app

Unable to get the verification code to get into the app

Unable to log in

Unable to log in due to glitch when verifying account.

Buggy

This have a a major bug , when trying to login and I receive the text it close the screen where I have to put the pin now I have to restart the whole process again , please fix right away .

Bad

Extremely buggy, keeps force closing the app when I try to put in my PIN code. I’m not able to pay my rent because of this app.

Response from developer

Thank you for your review. Can you please try to update the app to the newest version, and retry the login? You can also contact support at support@residentbycasa.com Resident App Development Team

Useful but poorly implemented

Compulsory password changes every three months is inane and bothersome. Include biometric recognition please.

Response from developer

Thank you for your review. We do not have passwords in the login process. In addition to that, we do not prompt our users to change the login info. If you experience any issues, you can contact support at support@residentbycasa.com Resident App Development Team

Game Changer

As a senior, I’m not great with technology, but this app is simple. Great experience.

I love it

Very easy and convenient!