Resident Center User Reviews

Customer Experience

Positive experience37.9% of reviews
Neutral8.0% of reviews
Negative experience54.1% of reviews

~ Based on 464 written reviews from the US App Store.

What users say

Is Resident Center Safe?

Resident Center appears safe based on user ratings. AppsHunter Safety Score for Resident Center is 96/100.

This assessment is based on 154,071 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 154,071 App Store ratings for Resident Center.

Is Resident Center Legit?

Resident Center appears to be a legitimate app. AppsHunter Legitimacy Score for Resident Center is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Heil Hitler

They are threatening to kick me out,steal my home as I’m trying hard to meet their needs .I have money to send but U can’t even get into their or your website.They keep saying to see you email but no emails at all.
My opinion is that the management has turned into nothing more than money mongers,setting their sites on delivering grief to all of us.Im going to the paper,TV etc today
They tie you up over a few dollars with great threat.They don’t ask or what is happening to me ,they just threaten.This is what America has become
Tim D No.645 Caliente hot Springs,Ca.
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Doesn’t allow multi line messaging to landlord

I can’t send messages beyond one line to the owner / agent through the iOS app and have to use text instead - so it’s a useless tool for communication

Payment sucks

Why does it have to be a bank account when fraud is so big .

Amazing Company

Very understanding company, well spoken and up to date yet forward and with no hassle.

Compliqué

C’est compliqué lorsque le gestionnaire ne donne aucun signe de vie. Et vos instructions tournent en rond. On revient toujours au même point.

Non working app

For the past 3 weeks I have not been able to login to my account to make payment

Easy payment

I love it; it’s incredibly quick and easy—no hassle.

Terrible

Billing doesn’t include the balance next the charge/payment. Make it a pain to review the charges to make sure you aren’t over billed.

Predatory financial traps targeting renters

This app is masquerading as a simple tenant portal, but it's actually filled with predatory financial traps. Instead of just letting me pay my rent, the app uses aggressive pop-ups to push expensive, bundled renters insurance and high-fee "Rent Now, Pay Later" installment loans (via Livble) that act like triple-digit APR payday loans.

To make matters worse, they make these paid add-ons look mandatory to trick stressed tenants into signing up. It’s incredibly predatory to treat a basic human need like housing as an opportunity to squeeze extra fees out of people who are already struggling. I am forced to use this app by my landlord, but I will only use it for basic maintenance and fee-free ACH transfers. Do not buy their insurance or use their split-rent features—shop around and protect your wallet.
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Bank Acct payment

Why give birthday day?
That’s not okay

Hard to communicate

It needs to improve the communication process between the landlord and tenants

App is only good for paying rent

Besides paying rent, the app is pretty much useless. You put in request for maintenance, & will maybe get something fixed,but most of the time not. I have a hole in my wall that’s actually splitting from the house because the windows are rotting from the outside. I put in a request over a year ago, and still no response. I waited almost 2 years for my outlets to be changed, because I have one that works in my living room, so all electrical is going through one outlet, which is not safe, and ended up paying out of my own pocket almost $600 to have them fixed. But like I said, it’s good for paying rent.
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Just want to pay rent

Clunky app had to reset pw many times. Doesn’t seem to work well with iPad

I love this app

This is the easiest app to use!

Pago

Es muy buena aplicación para pagar renta les recomiendo 10/10

Processing fees

Makes no since that you will charge people damn near 50 dollars to pay rent

Complicated

Every time I need to sign in the system requires me to create a new password. Although I have it saved and my Face ID should allow me immediate access to the site. I’m always having issues with signing in my account. It’s frustrating

Renter

Great way to manage rent and service. I love it

Resident Center app

This app is easy inconvenient. I literally don’t have to leave my house to pay my rent.

Everything

Lawn sprinklers still don’t work now the garbage disposal just went out so I guess I will wait another 10 months