Resident Center User Reviews

Customer Experience

Positive experience38.7% of reviews
Neutral7.7% of reviews
Negative experience53.6% of reviews

~ Based on 442 written reviews from the US App Store.

What users say

Is Resident Center Safe?

Resident Center appears safe based on user ratings. AppsHunter Safety Score for Resident Center is 96/100.

This assessment is based on 151,551 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 151,551 App Store ratings for Resident Center.

Is Resident Center Legit?

Resident Center appears to be a legitimate app. AppsHunter Legitimacy Score for Resident Center is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice

It’s easy to set up and easy to use. I think every property should use this.

Rent fee

Think it ridiculous that we had to pay a rent fee to pay rent

Logs out on its own…

I keep getting logged out when I didn’t do it and I keep having to reenter my password etc. it’s not working correctly

Great app!

This tool is very convenient! Thank u!

No response

I have never received a response to any of the items I have posted in the portal.

Easy!!

Excellent how fast
I can pay in this app. Even when I need anything done at home, I’ll request it
Here and my landlords send someone so fast. They are wonderful and this app is too.

The feee

Is out of control if we have rent to pay 👎

Tenant

Great app convenient for a busy schedule

$5 fee to pay rent

Why am I paying an extra $5/mo to pay my rent?? There are fees to pay rent whether I’m paying via credit card or bank account. This is robbery.

Resident

Horrible way to keep in contact with management. You don’t know who your truly talking to and easy for management to manipulate any prepayments

Signed me out

Won’t let me sign back in at all not sure what happened but I use this app to pay my bills or create maintenance requests

Worthless App

Perhaps it’s just this app’s ability to distance my landlord from the issues I bring to his attention, or the fact that it keeps logging me out (and preventing me from logging back in)… overall a worthless piece of technology.

Resetting Password

Every year my HOA has to send a password reset link. Your system should at least recognize our email accounts and allow the residents to reset on their own.

Payment Transaction

I have had a 2nd occurrence of a received payment being failed. I currently have the right amount of money to pay for the Rent. Noticing the transaction doesn’t it immediately on the current day. It takes up to 2-3 days for the transition to be final, which can be an inconvenience for some people and especially if you have other payments in order. There NEEDS to be an immediate transition success of the current day.
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Illegal

My landlord illegally makes me use this app with all its fees and different late fees than in lease.

Bi weekly auto pay

I am very much a fan of being able to automate half of my rent every two weeks.

Bad experience in autopay

The autopay is not working it’s a problem because I pay 100$ extra

Not a good app

Can’t even make online payment. Terrible

0 star

This app is a joke why charge someone a fee just to pay rent talk nickel and dime somebody

App not working after recent update

Cannot login