Poor app and service
No osko payments, had to apply for a debit card unlike normal banks, app is buggy.
Absolute nightmare
I’m fed up trying to register in your app. It’s not showing the space to provide my date of birth. I tried and tried. Absolutely frustrating.
Poor user interface
Very difficult to register or navigate on mobile phone. The “cancel or continue “ comes and stays above where you should be entering your customer id.
I had trouble inputing my date of birth. I tried a few times, fed up, not wasting my time any more. Overall poor. Sorry guys.
I had trouble inputing my date of birth. I tried a few times, fed up, not wasting my time any more. Overall poor. Sorry guys.
Terrible App
The worst banking app
Figures are not accurate
The app will not update with the correct amount efficiently or in a timely
Manner, it takes days to correctly display the amount on an account after a transfer
Manner, it takes days to correctly display the amount on an account after a transfer
Simple and effective
Has all of the functionality I need and is very easy to use.
MORTGAGE
Awesome lender. Great customer service and great lender who assists and supports
Great
Excellent
Ipad Display error
Only displays in portrait on ipad and only displays 2/3 of the screen. (Yes I had screen lock off). Displays okay on iphone.
What about vehicle finance???
The app is for home finance not vehicles??????
Internal transfer issue
I cant believe the 20k limit is applied to internal transfers also! No other banks or platform ever had this restriction
Worse banking app I’ve used
New to Resimac having previously used Commbank and St George for personal banking and home loans. Without doubt far inferior app compared to those. The interface and functionality needs some serious work. Seems to drop out quite regularly too while you’re using it.
Resimac Review
We are new to Resimac and so far have found the website and staff very helpful!
Response to a request on the APP is too slow. Had to follow up a week later. Not impressed.
Response to a request on the APP is too slow. Had to follow up a week later. Not impressed.
Discharge
When I need you, I just get auto reply about the high volume you’re experiencing again and again
Impossible to set up on an iPhone
Tried numerous times to set up, but can’t get past entering my customer ID. The two buttons at the bottom hide part of the screen and it won’t scroll up.
Response from developer
Hi, Sorry for the trouble you are experiencing with our app. We want to assist you with getting your Mobile App access sorted. Please email us at customercare@resimac.com.au with you preferred contact method. Regards, Mobile App Support
App is not that good.
App is lagging and it is also jumbled seating names is under log out. I hope it improves. Have had better apps for loans.
Transactions
Sometimes couldn’t open the app. Transaction also too late even days.
Needs more features
The app won’t remember previous payment selections (I keep having to re-select the account I want to make payments from, rather than it remembering which one I chose previously). Unable to easily update payment limits.
