Resolve by Nexus Black
AI assistant for field service
About
This AI-powered field service assistant helps technicians complete jobs more efficiently. It provides instant job briefings, AI-driven diagnostics, and guided repair instructions. The app also offers parts visibility and on-site sign-off capabilities, working seamlessly online or offline.
What's New in Resolve by Nexus Black
2026.11.7
November 11, 2026
What's new - Job report: tabs, one page or a list. A tab shows a check when done. - Complete Job lists the open items and goes to the first. - Job tags show as a label. - The daily vehicle check shows on phones and files correctly. - Read notifications stay in the list. Fixes - A job missing a photo reopens to retake it and completes once. - Pinned tabs and the pause sheet work on Android. - Back goes to the job list when you reopen the app. - Quantity fields keep the number you type.
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FAQ
What is Resolve's primary function?
Resolve is an AI-powered field service assistant designed to help technicians close jobs faster. It provides AI job briefings, diagnoses faults, surfaces parts, and guides fixes, all accessible online or offline.
How does Resolve handle offline use?
Resolve works offline in the field, allowing technicians to access job details and perform tasks without an internet connection. It syncs data automatically once a connection is re-established.
What kind of AI capabilities does Resolve offer?
Resolve uses AI to provide instant briefings on each job before arrival, assist with step-by-step diagnosis of faults, and guide technicians through the repair process.
How is Resolve accessed and managed?
Resolve connects to an organization's workspace, and access is provided by an administrator. This ensures centralized management and data integration for businesses.
What is the user rating for Resolve?
Resolve has an excellent user rating of 5.0 stars based on 1 review, indicating a highly positive user experience.
Is Resolve available on multiple devices?
Yes, Resolve is supported on iPhone, iPad, and iPod, making it accessible across various Apple mobile devices.
How frequently is Resolve updated?
The latest version is 2026.11.7, and the app was last updated on November 11, 2026, suggesting regular updates for performance and features.
Does Resolve have ads?
No, Resolve does not contain advertisements, providing an uninterrupted experience for technicians in the field.
