Resolve by Nexus Black
AI assistant for field service
About
This AI-powered assistant helps field service technicians complete jobs more efficiently. It provides instant job briefings, diagnostic support, and guides technicians through repairs, all while working offline.
What's New in Resolve by Nexus Black
2026.9.8
September 9, 2026
Job cards now show the IFS location description and the object id. A cancelled or reassigned job arrives as a notification. A removed time-report line stays removed. Lookup panels show a loading state while options load. Asset history no longer requests work-order history in request mode. The MV Lifts Job Sheet PDF stays inside Resolve. Flow: IFS sync history rolled up by day, user or lane; custom period range on Finalize; per-site IFS writeback switch.
MoreDeveloper apps
FAQ
How does Resolve help technicians close jobs faster?
Resolve provides AI job briefings before arrival, instant diagnosis, and guided repair steps. This allows technicians to be better prepared and resolve issues more efficiently, leading to faster job completion.
Can Resolve be used without an internet connection?
Yes, Resolve is designed to work offline in the field. It syncs your data once you are back online, ensuring continuous operation even in areas with poor connectivity.
What kind of AI assistance does Resolve offer?
Resolve's AI assistant can help diagnose faults, identify the correct parts needed for a repair, and guide technicians through the fix step-by-step.
How is Resolve accessed?
Resolve connects to your organization's workspace. Access is provided by your administrator, ensuring it integrates with your company's existing systems.
What is the rating and user feedback for Resolve?
Resolve has a perfect 5.0-star rating based on one review. This indicates a highly positive initial user sentiment.
Is Resolve available on multiple devices?
Resolve is supported on iPhone, iPad, and iPod devices, making it accessible to technicians using various Apple hardware.
How often is Resolve updated?
The latest version of Resolve is 2026.8.8, last updated on August 14, 2026. This suggests a recent and active development cycle.
Does Resolve have ads?
Resolve does not contain advertisements. It is a free application focused on providing service to its users without interruption.