Worst productivity application
No matter what time of the day, week or year. This company will not update or upgrade this application. Losses connections all day. Unable to attach files. Latest IOS update made it useless as no private activities can be opened.
Field Engineer
ASTEA crashes at a higher rate than I see at a demolition derby! Until you’re ready to participate with a proven positive track record, stick with finger painting - you’re WAY out of your league!
If I wasn’t forced to use it, I would not!
If I wasn’t forced to use it, I would not!
As bad as the reviews indicate.
Really that bad
Warning:
“You must have network connection to refresh the list.”
MY PHONE IS CONNECTED TO THE INTERNET. COME ON.
MY PHONE IS CONNECTED TO THE INTERNET. COME ON.
Loses data constantly
I’m part of a company of approximately 130 people and weekly we have approximately 20-30 with time entry issues WEEKLY. It’s due largely to
“Optimistic” errors - if there is a project multiple people are putting time in for - it locks up - only one person can do their time - at a time. This causes for the end user to lose their entry - but it doesn’t have a warning to re-enter time - sometimes the warning takes a minute or two to pop up and will delete 2-3 days worth of time causing you to re enter.
AM/PM easily overlooked - it’s not intuitive like workday or almost any other system I’ve used is. It sometimes just defaults to the wrong thing and most people don’t catch it till they’re called out by accounting
Just random service orders crashing
Getting no connection issues despite having a solid internet connection.
I’ve even asked about this program to chat GPT and even that says it’s a widely disliked system.
If I could give less than one star I would.
“Optimistic” errors - if there is a project multiple people are putting time in for - it locks up - only one person can do their time - at a time. This causes for the end user to lose their entry - but it doesn’t have a warning to re-enter time - sometimes the warning takes a minute or two to pop up and will delete 2-3 days worth of time causing you to re enter.
AM/PM easily overlooked - it’s not intuitive like workday or almost any other system I’ve used is. It sometimes just defaults to the wrong thing and most people don’t catch it till they’re called out by accounting
Just random service orders crashing
Getting no connection issues despite having a solid internet connection.
I’ve even asked about this program to chat GPT and even that says it’s a widely disliked system.
If I could give less than one star I would.
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