About
Access customer experience insights and feedback data on the go. This mobile app syncs with a CEM platform, offering dashboards and features for real-time feedback analysis, actioning, and trend monitoring. It's designed for teams and executives to manage customer feedback effectively from anywhere.
What's New in Resonate Echo
3.4.0
September 6, 2026
We've made general improvements and fixed a few bugs in this release.
FAQ
What is Resonate Echo?
Resonate Echo is a mobile application that provides access to customer experience insights and feedback data. It syncs with Resonate's CEM platform to allow users to view, action, and analyze feedback on the go.
How do I use Resonate Echo?
A Resonate platform login is required to use the app. Once logged in, you can view real-time feedback, assign tasks, leave comments, and monitor experience metrics.
What devices is Resonate Echo available on?
Resonate Echo is available on iPhone, iPad, and iPod devices.
Is Resonate Echo free to use?
Yes, Resonate Echo is available for free. A Resonate platform login is required to access its features.
How often is Resonate Echo updated?
The latest version of Resonate Echo is 3.3.0, last updated on April 22, 2026. Updates typically include new features and performance improvements.
What kind of insights can I get from Resonate Echo?
You can discover insights and monitor experience metrics, including real-time trends in feedback powered by text analytics. Feedback data can be filtered by time period, rating, and region.
Does Resonate Echo have ads?
No, Resonate Echo does not contain advertisements. It is a free application that requires a platform login.
What is the age rating for Resonate Echo?
Resonate Echo has an age rating of 4+, making it suitable for a broad audience.
