Resonate Echo vs CheckFlow

Now with the next generation Echo. 2.0 you action feedback data and access your customer experience insights better than ever – close the loop anytime, anywhere. Resonate Echo works in sync with Resonate’s world-class CEM platform to deliver a distilled mobile experience for teams and executives on the go. Dashboards and features specifically designed for mobility make it easy for users at all levels to discover and action feedback on the go. Use Resonate Echo to: - View real-time feedback and close the loop faster - Action or assign feedback on the go - Leave comments on feedback - Discover insights and monitor experience metrics  - Filter feedback data by time period, rating, region, etc. - View real-time trends in feedback powered by text analytics  - Get notifications for feedback that you need to look at About Resonate Resonate’s Experience Management platform provides comprehensive and best in class solution that is geared to the complexity and scale of today’s customer-focused entreprises. The platform allows organisations to capture and manage feedback in easy and effective ways, providing easily actionable insights for everyone in their teams – from the frontline to the C-Suite. Allowing organisations to stay ahead, delight customers, and grow lasting customer loyalty. **A Resonate platform login is required to use the app

Paper checklists work fine until someone skips a line. Then nobody can say who checked what, or when. CheckFlow moves the checklists your store already runs on into an app, so the walkthrough happens the same way every shift and leaves a record behind. It was built around one rule: a new hire should be able to use it in five minutes. No training session, no manual. EVERYTHING A DAILY WALKTHROUGH NEEDS • Digitize the lists you already have — opening, closing, weekly deep clean, monthly equipment checks, saved as reusable templates • Require a photo or a comment on any item, so a check has evidence behind it instead of a signature • Tap OK, NG or N/A and move on — one-handed entry, built for someone standing in a walk-in cooler • Watch progress live — see which lists are done, which are half finished, and who is on them • Every completed run saves itself with photos, notes and a timestamp, ready for an audit • Export to PDF or CSV in one tap and send it to the owner, the client or the health inspector • Admin and staff roles — admins build the lists and manage the team, staff simply run the checks • Invite staff with a QR code or a link. No passwords to create, forget or reset • Reminders fire when a required list is still open, so the manager hears about it before closing • Register your store by email, build a list, invite the crew — you are running in five minutes BUILT FOR WORK LIKE THIS • Restaurants and cafes: opening and closing lines, food safety and HACCP temperature logs • Retail and convenience stores: shift routines, planogram and stock checks, restroom rounds • Cleaning and facility management: proof-of-service reports with photos for every property • Hotels: housekeeping, amenity rounds and public area inspections • Senior care and clinics: room rounds, equipment checks and hygiene logs • Factories and warehouses: line startup, forklift and safety inspections • Construction: site safety walks and handover sign-off Anywhere a checklist decides whether the day went right, CheckFlow fits. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/