App rarely works
Whenever I try to login to this app, it says my credentials aren’t recognized. The only way I’ve been able to successfully use this app is by uninstalling it, reinstalling it, then re-registering my existing account. I’ve had to do this at least 5 times. The forgot password or forgot username functions also do not work when this app doesn’t recognize my credentials. To reiterate, I can only see my account after registering it for the “first” time on this app. Trying to login using my username and password does not work. Trying to recover my username or password does not work. This app is terrible if I cannot access my account whenever I want. What’s worse is this app is the only way to access my account outside of the physical credit union location. No online banking website.
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Loyal Customer
I’ve been a loyal customer of Resource One since 2006. They have done a great job of catching fraud on my account and keeping me covered when I travel abroad. I will always be a Resource one Customer.
Stop In-app Pop-ups
I love my credit union but the introduction on pop ups every time I log into my accounts has me considering deleting the app. Read the room.
Easy to Use
Very complex finally and it has its moments in areas with very low service but as long as you got good wifi you got it! Being able to send money thru this app in conjunction with Zelle is a game changer! Amazing
The best bank ever
I’ve been with Resource 1 for many of years. They have treated me very well and I am so thankful for coming here. Thank you Resource 1.
