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respond.io

respond.io

by Rocketbots Limited

9 ratings
5 reviews
🔧 Utilities
💼 Business

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • June 10, 2020
  • September 29, 2022

Developer

Rocketbots Limited
✨Promote your app ✨
⭐5
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage customer conversations across multiple messaging channels from a single mobile app. Automate responses and streamline customer engagement to scale support without growing your team.

✓Unified inbox for all messaging channels
✓Automated customer engagement tools
✓AI-powered Smart Replies
✓Customer onboarding and data collection
✓Holistic record of customer chats
Show original description

What's New in respond.io

0.9.40

September 29, 2022

Fix issue with viewing email preview

User reviews

Most RecentHighest RatedLowest Rated

Has potential, missing the mark

This app often opens with a blank white screen. More often than not. On other occasions it seemingly randomly logs me out which also results in not getting notifications.
slgoodsonslgoodson

Mobile Sign In Doesn’t Work

Just joined via my laptop. I got everything set and wanted to download this app as I’m very savvy and love technology. I tried 10 times to log in and it doesn’t work. I did reset password and it says my account doesn’t exist. I can log in fine via web but not this App. This is actually pathetic that a company uses and pushes its Mobile App to prospective members to partake in various surveys, yet their own App doesn’t work. Not a good reflection on them. So I’ll have to just wait for emails to come in and do that old school process. I won’t be able to do any type of Mobile Zoom meeting. Surveys, etc.

Horrible. Get it fixed, asap

🧐
Show more
RolexNJRolexNJ

Need a lot work

-Can’t hear audio messages
- everything super tight
This is perfect example of a good Idea but bad execution. need some investment to succeed!!
Papilux29Papilux29

Works well

Push notifications work really well, and I only get msgs from discussions assign to me. All around great experience, only wish there were an iPad optimized app so I could use the bigger screen.
johnbuckmanjohnbuckman

IOS notifications don’t work

App is useless if push notifications don’t appear. I’ve tried configuring it but it all looks set correctly - no dice.
MckilldjMckilldj

Developer apps

respond.io - Inbox
respond.io - Inbox

Messaging CRM

💼 Business

(14)

Free
See developer apps

FAQ

What is respond.io?

respond.io is a customer conversation platform designed to help businesses manage customer engagement across multiple messaging channels. It unifies conversations, allowing teams to handle inquiries efficiently and automate responses.

What channels does respond.io support?

respond.io supports a wide range of channels including website chat, Facebook Messenger, WhatsApp Official Account, WeChat Official Account, Line Official Account, Telegram Bot, Viber Bot, and Skype Bot.

How does respond.io help with customer service?

It helps by consolidating all customer messages into one interface, enabling multiple agents to respond. Automation tools and AI-powered replies can also handle FAQs, freeing up agents for more complex issues.

Is respond.io available on multiple devices?

Yes, the companion mobile application is available for iPhone, iPad, and iPod devices, ensuring you can manage conversations on the go.

What is the age rating for respond.io?

respond.io has an age rating of 4+, making it suitable for a broad audience.

How often is respond.io updated?

The latest version, 0.9.40, was released on September 29, 2022. Updates ensure the platform remains functional and secure for users.

What is the user sentiment for respond.io based on ratings?

Based on 9 ratings, respond.io currently has an average rating of 2.1 stars, indicating that users have expressed some dissatisfaction.

Does respond.io offer a free trial?

The application is offered for free, and the platform aims to help companies reduce costs and scale quickly.