respond.io - Inbox

respond.io - Inbox

Messaging CRM

14 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • April 21, 2023
  • July 16, 2026

Features

respond.io - Inbox screenshot #1 for iPhone
respond.io - Inbox screenshot #2 for iPhone
respond.io - Inbox screenshot #3 for iPhone
respond.io - Inbox screenshot #4 for iPhone
respond.io - Inbox screenshot #5 for iPhone
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About

Manage customer conversations from multiple messaging channels in one unified inbox. Empower your team with AI-assisted replies, real-time updates, and contact management to enhance marketing, sales, and support efforts.

Unified inbox for all channels
Team collaboration on conversations
AI-assisted replies and translation
Real-time message notifications
Contact management and updates
Spam message filtering
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+2

What's New in respond.io

3.6.0

July 16, 2026

What’s new: - WhatsApp carousel templates: Send 2-10 products in one single, scrollable message. Experience a smoother messaging experience on mobile. Enjoying our app? Share your feedback.

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User reviews

Data Sync up

Real time data is not syncing up. I have paid 200$ for subscription but it seems like not worth it.

Good but very bad at the same time

You loose the Catalogue function from.whatsapp business. You can't upload more than one image at at time even on the library. We have over 500 products and need to upload pictures in library and then the discription on snippets. Facebook ads that bring in customers are hidden. The ai is using some horrible model. Doesn't follow instructions. You can't put your own OpenAi API Key to upgrade the horrible so to At least module 4o. Seriously the Ai is bad.

It's just that I have to use it for communication with my team but gosh it's bad. I wish I had saved my $300 per month and used another service.

Anyways. If you don't mind loosing many functions for the benefit of multi users and managing multiple teams then do. But yikes. Problem is once you are here you have probably already sunk your cash on the website.

Otherwise I would not recommend this. Just don't know who else I could.
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Response from developer

I'm sorry to hear about your experience, and we genuinely appreciate your feedback. We're committed to improving our product and recently released some updates to our AI model and other improvements. You can read more here: https://respond.canny.io/changelog We truly appreciate your input — it helps us make the product better. We are interested to connect if you'd like to share more details as your input is valuable and helps us improve. Please reach out to us at https://respond.io/contact and select WhatsApp or other form of communication that you prefer — we're here to help.

Developer apps

FAQ

What is respond.io?

respond.io is an AI-powered customer conversation management software that unifies customer interactions from various messaging channels into a single inbox, helping businesses with marketing, sales, and support.

How does respond.io help with team collaboration?

respond.io allows team members to assign or re-assign conversations, add internal comments for context, and work together efficiently on customer inquiries.

Does respond.io use AI?

Yes, respond.io utilizes AI to help draft smarter replies to customers with AI Assist and overcome language barriers through real-time conversation translation.

What devices does respond.io support?

The respond.io mobile app is supported on iPhone and iPod devices.

Is respond.io free to use?

Yes, respond.io is available for free. Users can sign up for an account on their desktop to begin using the service.

How often is respond.io updated?

The latest version of respond.io is 2.34.2, and it was last updated on March 27, 2026, indicating a commitment to ongoing development and improvements.

What is the age rating for respond.io?

respond.io has an age rating of 4+, making it suitable for a wide range of users.

Does respond.io have ads?

No, respond.io does not contain advertisements, providing an uninterrupted user experience.