ResQ Medical User Reviews

Name: ResQ Medical
Rating: 4 (10 reviews)

ResQ Medical

ResQ Medical, Inc

📊 Productivity

🏥 Medical

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Not functional since update

As title says, program no longer functions since update (~July 2025). Open the app to the login screen which doesn’t respond to touch input, so cannot even type in login information. Worked fine for several years prior in tracking my hours at our institution’s facilities. Further, most in my program who previously relied on the program have a similar problem. This is on a fully updated iPhone.

doc_thorne

a year ago

Horrible update

The new update is a downgrade. It is so much less efficient to correct hours and often freezes and crashes. Very disappointed in the new ResQ.

hmcummins96

a year ago

Amazing!

Love the new update! It has made tracking my hours so much easier and it has become a necessity for me!

@n0nym0u$24

a year ago

Great Upgrade

Really liking the new update. User interface has improved and really clean software, no bugs. ResQ is an essential tool for keeping track of my hours.

acskapur

a year ago

Nice update

I’ve been using this app for a few years and really appreciate the updated interface and new version.

Res-user

a year ago

Great Update

I’ve used the app for many years to record my duty hours. The new UI is a nice upgrade.

Wilk916

a year ago

Not working since update

Unable to login at all since updated app. My phone screen won’t even allow me to click on something to type in username. It’s frozen on the opening screen.

c_seff23

a year ago

Response from developer

Sorry to hear you are having trouble. Please reach out to us at support@resqmedical.com and we'd be happy to help you resolve these issues.

Invasion of privacy

Invasion of personal privacy.
Regularly doesn’t work. App interface not user friendly. Does not track location very well

Scalby

2 years ago

Response from developer

Very sorry to hear your concerns. Regarding privacy, unlike many location apps, ResQ never shares or sells your location data. Our business model is to license our product directly to the teaching hospitals to support more accurate recording of time during training. We take privacy very seriously. Regarding the UI, we agree that the experience was getting a little "long in the tooth". Please install the latest update to get a more modern user experience! Please reach out to us anytime with issues at support@resqmedical.com Cheers!

Terrible experience

App does not recognize work zones, won’t track hours and does not allow me to enter hours manually. Horrible experience through and through.

Bradley Reeves-

2 years ago

Response from developer

Very sorry to hear this. Sounds like some settings might be off. Please install the latest version to get a more modern user experience and reach out to us at support@resqmedical.com with help on those settings! Cheers!!

Invasion of privacy

Invasion of personal privacy

Scalby

2 years ago

Incorrectly setup work zones. Bad

Incorrectly setup works zones

wootight

4 years ago

Response from developer

Sorry to hear this. We work directly with your teaching hospital to define the workzone boundaries. If they are off then we (and your admins) want to know! Please reach out to us at support@resqmedical.com

Horrible app

Will never use again

dissatisfied101101847

5 years ago

Response from developer

Oh no! I think you should reconsider. Our latest update is a way better user experience. But understand if you would like to manually record your training hours. You do you!

Erroneous hours

The app logs hours while I’m at home even after adding my home address to my profile. There should be a way to just delete logs that were created from certain work zones. I’ve been informed that a feature is in the making to turn off workzones which hopefully will alleviate this problem

ktawfik10

7 years ago

Response from developer

Sorry you’re having trouble logging duty hours at home! The feature works well for most, but can trip up on certain addresses. If you want to send us a bug report we will investigate what might be happening. Meanwhile, the new feature you mention is now available in version 1.30.5 of the app. Just visit the WorkZones tab, swipe left on the WorkZone in question, and click “Toggle Time Tracking” to stop logging hours for that WorkZone. You will no longer log hours for that WorkZone until you toggle again. Let us know if there is any more trouble!