Flexible for my schedule
I almost canceled this because I have health issues that make it difficult for me to keep a sleep schedule. I also have a dog that wakes me up and I’m also a hot sleeper. I didn’t think this app would work, but it is very flexible and there’s no judgment. It just wants to help you work with your schedule and make you stick with suggestions that actually work.
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Disingenuous Subscription
Beware of low cost introductory offers that lock you into substantially higher subscription amounts, coupled with difficult to execute subscription cancellation process
Response from developer
Thank you for sharing this — we're sorry to hear the subscription experience left you frustrated. The introductory rate and the standard subscription price are both shown before you subscribe, and you can manage or cancel your subscription anytime from the app, under My Sleep > Account > Manage your account. That said, we'd really like to understand what happened in your case — please email us at help@getrest.app so we can look into it with you.
Very useful and one of the best CBT program out there
I was skeptical when I started this but boy this program is perfect for those who want to fix their sleep and insomniacs. It is useful to the point that I would not bother with any in person therapy for sleep and stick to this . CBT is way under utilized and meds are way over prescribed in the world these days for sleep issues . Anchoring in CBT will not only improve your sleep but make it viable on long run. I went to therapy and every thing else but this is the only thing that works
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Customer Service
My AI coach was stuck on the same dialogue & questions for over eight days. I wrote to customer service four times - no response. After the 5th time , they fixed it and today was the 6th Dayi was asked the exact same questions & given the same suggestions. My subscription ends tomorrow & I can not pay that amount of money for repetition & no help!
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Not Ready for Prime Time
Please stay away from this app and from this service. They use an AI model to check in with you every day that just repeats itself over and over again if you deal with insomnia the way I do, the last thing you need is a robot trying to tell you how great you’re doing, but then not actually providing any value for what you pay. This app causes more stress than it causes relief.
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