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Restaurant Order Taking App

Restaurant Order Taking App

by S.C. GLOBALFOOD TECH SRL

37 ratings
5 reviews
📊 Productivity

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 7, 2014
  • May 17, 2023

Developer

S.C. GLOBALFOOD TECH SRL
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About

This app transforms your smartphone or tablet into an order-receiving machine for restaurants. It streamlines the process of taking online orders for pickup and delivery, providing real-time notifications and order details.

✓Order receiving machine
✓Website/Facebook order integration
✓Visual and sound notifications
✓Customer and delivery details
✓Accept/Reject orders
✓Set delivery/pickup times
✓Special request handling
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What's New in Restaurant Order Taking App

1.5.4

May 17, 2023

Bugfixes and performance improvement

User reviews

Most RecentHighest RatedLowest Rated

Advanced order taking? Not so simple

I signed up for this service in anticipation of my opening night selling pizzas. I advertised online preorders to customers based on the perceived abilities of this app and its connected service through GloriaFood. However, there is no organization to the order process once placed by a customer. This app prevents you from viewing any advanced preorders until the time your restaurant opens, meaning you are completely in the dark about your pending orders until the kitchen opens. The result is that all preorders flood in at once, with no priority, ability to restrict orders placed for the same time slot, or even to mark them as completed once fulfilled by the kitchen. Additionally, customers looking to place an advanced order for pickup outside of dine in hours are met with a red warning banner indicating the restaurant is not open for dine in, leading customers to believe they cannot place orders and resulting in a loss of sales. And of course, technical support was no help with any of my concerns (which I raised in advance) and would not provide a refund. I would have been better off having customers text me their order than use this disorganized app. Buyer beware.
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nbrhdpzgynbrhdpzgy

Excellent App

I'm a web designer and agency owner looking to better serve the needs of my clients. This app is great for those involved in the restaurant business. However a new bread of food service is growing, the personal chef and on this category the food is prepared on a different time table. It would be nice if on the pick up time is also included an option on the customer’s side on when they need the order for. Ex. Calendar in which the chef could accept and coordinate time of delivery.

Also, I had to create a new cuisine for one of my clients and was unable to add a pic to it. When I finished the restaurant set up the top banner was already set to a pizza background. I don’t see where to adjust that top banner to customize it.

Otherwise, highly recommend for the regular restaurant and I love the ease on order receiving and letting the customer know how soon they can pick up or their food will be delivered.
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clari_beachloverclari_beachlover

Having problems opening the app today

Been using tHis app for the last few months perfectly, all of a sudden when I open the app it crashes
irie bitesirie bites

Great app driving our business

We have been using this app for 5 months and we love it. Our customers also love it. Take out has been growing week by week. It is very easy to setup, customize and test before using.
sabai sabai thai cuisinesabai sabai thai cuisine

Login

How do I get a login? Who do I contact?
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FAQ

How do I log in to the Restaurant Order Taking App?

You need to log in with your restaurant's username and password. These details are obtained from your local partner or the admin area of your restaurant account. If you don't have an account, you can get one from a local partner or contact the developer.

What devices does the Restaurant Order Taking App support?

The app is designed for smartphones and tablets and is available on iPhone, iPad, and iPod devices.

Can customers track their orders after placing them?

Once an order is accepted, the customer receives an email confirmation with the estimated time for pickup or delivery. The app itself does not provide live order tracking for customers.

Does the Restaurant Order Taking App notify me of new orders even when it's closed?

Yes, the app provides visual and sound notifications when new orders arrive, even when the app is running in the background or closed.

What information is displayed for each order?

For each order, you can view customer details (name, phone number, address), delivery details (address, location on map), and order specifics (product name, quantity, price, payment method, special requests).

How often is the Restaurant Order Taking App updated?

The app was last updated on May 17, 2023, with version 1.5.4. This indicates a relatively recent update, suggesting ongoing development and support.

What is the user sentiment for the Restaurant Order Taking App?

The app has a rating of 3.5 stars from 37 ratings. This suggests a generally positive but mixed user reception, with room for improvement.

Is the Restaurant Order Taking App suitable for all restaurant sizes?

The app is specifically designed for small and medium restaurants, aiming to simplify their online ordering process. It may not have the extensive features required by very large restaurant chains.