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ReturnQueen

ReturnQueen

No Packing -Doorstep pickup

141 ratings
77 reviews
📊 Productivity
🛍️ Shopping
Free

Details

Released
January 5, 2021
Updated
September 9, 2026

Features

Developer

Return Queen LLC
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iphone
ipad
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⭐77
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❓5 answered
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About

Shop with confidence and easily return unwanted items. Discover trending products, resell items you missed the return window for, and schedule convenient doorstep pickups without any hassle.

✓Shop with confidence
✓Discover trending items
✓Read real reviews
✓Resell items on Poshmark
✓Schedule doorstep pickups
✓No labels or printing required
Show original description

What users say about ReturnQueen

Reviews of ReturnQueen are mostly positive: the Shopping app is rated 4.3/5 from 141 App Store ratings. What users like most: saves significant time on returns process, convenient doorstep pickup service. Top complaints: amazon account sync fails frequently, email scraping and import functionality unreliable. Summarized from real user reviews.

Positive things

  • 🚀Saves significant time on returns process
  • 🏠Convenient doorstep pickup service
  • 📦No packaging, printing, or taping required
  • 💰Helps avoid missing return deadlines and losing refunds
  • 😌Reduces mental load for busy parents and ADHD individuals
  • 🎯Consolidates returns from multiple retailers in one bag
  • 👍User-friendly app interface
  • 🤝Friendly and professional customer service staff
  • 📱Easy order tracking and management
  • ✨Reliable and consistent service execution

Negative things

  • 🐛Amazon account sync fails frequently
  • 📧Email scraping and import functionality unreliable
  • ⏰Drivers consistently arrive hours late or at wrong times
  • 📞No phone support available for customer service
  • 🚚Packages get stolen due to late pickups
  • ⚠️Lost packages with no accountability
  • 🔄Requires manual re-syncing of accounts repeatedly
  • 📋Missing items from orders after syncing
  • 💳Requires paid subscription for basic functionality
  • 🔐Phone verification fails during setup
  • 📅Unable to schedule pickups after app updates
  • ❌Cannot cancel membership through app
  • ⏳Returns not sent out for days or weeks after pickup
  • 🎒Return bags not replaced when taken by drivers
  • 🔗Account linking issues
See all reviews

What's New in ReturnQueen

2.14.0

September 9, 2026

Pay per pickup, with no subscription required. Easier ways to add items, photos, and return labels. Improved pickup editing and reliability.

More

User reviews

Most RecentHighest RatedLowest Rated

Oak

Super amazing convenient return service. Don’t have to wait online to drop off my returns. I am able to send any carrier with ReturnQueen and they save me so much time and energy.
OOak3333

Phone Verification Fails

I set up everything to use this app. But the phone verification keeps failing even after submitting the right OTP code every time. Super frustrating.
NBNew mom of august born

Frustrated

Great service sucky app
GGitiL

Not able to schedule pickuo

After latest update, I am not able to schedule pickup
TTushariscoolster

Awful service lost my package

They lost my package and ignored emails for weeks. There is no phone number to reach them. Horrible customer service!! Their app also doesnt allow me to cancel my membership what a scam!
UUc879
See 72 more reviews

User experience

🐞

Reported Bugs

9 issues

Phone verification OTP code acceptance fails

Bug

Amazon and Gmail account sync not working

Bug

App doesn't import current emails, shows only old/deleted emails

Bug

Pickup scheduling feature broken after latest update

Bug

Account linking fails intermittently

Bug

App doesn't display all purchased items after syncing

Bug

Requires constant re-syncing of Amazon account

Bug

Returns not being sent out after pickup despite tracking showing they should be

Bug

Drivers not receiving updated scheduling preferences from dispatch

Bug
✨

Requested Features

11 requests

Real-time tracking of when returns are officially shipped out

Feature

Email notifications confirming return shipment

Feature

Receipt/proof of drop-off in customer account

Feature

Improved scheduling with accurate time windows

Feature

Phone support line for customer service

Feature

Ability to cancel membership through app

Feature

Better Amazon sync reliability

Feature

Automatic return bag replacement system

Feature

Tracking hub to see where returns are being held

Feature

2-hour pickup time blocks instead of 4-hour blocks

Feature

Better communication between dispatch and drivers regarding scheduling preferences

Feature

FAQ

What does ReturnQueen do?

ReturnQueen helps you shop smarter by allowing you to discover trending items and read real reviews. It also simplifies the process of returning unwanted items and provides a platform to resell items you might have missed the return window for.

How does the return process work with ReturnQueen?

The app allows you to schedule doorstep pickups for your returns. You don't need to worry about labels or printing, as ReturnQueen handles the logistics to ensure your refund is processed smoothly.

Can I resell items through ReturnQueen?

Yes, if you've missed the return window for an item, you can easily resell it on Poshmark directly through the app to get your money back.

Which stores does ReturnQueen support?

ReturnQueen supports returns and shopping discoveries from popular stores including Amazon, Nordstrom, Target, and Shein, among others.

Is ReturnQueen free to use?

The application is free to download and use. It is supported by advertisements, meaning you may see ads within the app.