Do not ever use it
I will give a zero start if I could. Food never arrived on time takes for every for you to get your food. Don’t use it if you don’t want to wait for hours and not getting anything. The estimate time is not correct. When you talk to the customer service they told you a different estimate time which is much longer than what you atucally see on the app. They blame you for not updating the app. Don’t use it. Stay away from it !!!!
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Disgusting
The food had a maggot on it but the customer service was very reluctant to refund. They tried to argue that the food was coming from somewhere else. The drivers are also ridiculous. One driver even yelled at me before delivery, insisting that he had made great attempts to reach me. Because he cannot reach me he wouldn’t follow the instructions to deliver my order. I only missed one call and immediately called back, which was exactly the call he yelled at me in.
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Grateful to find
This app introduced me to lots of good food in my area. It’s not easy to use but it’s worth the extra effort. What is up with the pictures of the dishes, though? Different restaurants will have the same picture for similar dishes. Does someone at Ricepo just say, for example, oh this is beef noodle dish so here’s a picture of a beef noodle dish?
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If you actually want your food, don’t use this app
They keep on pushing back the estimated delivery time. It’s normal for them to push back 40 to 50 minutes.
Since they pushed back the estimated time when the food gets here it’s technically not “late” so they also wont give you any compensation.
I ordered barbecue once and it took almost 2 hours for it to get to me. By the time I got the food it was already cold.
Really disappointing
Since they pushed back the estimated time when the food gets here it’s technically not “late” so they also wont give you any compensation.
I ordered barbecue once and it took almost 2 hours for it to get to me. By the time I got the food it was already cold.
Really disappointing
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Bad bad idea order from this app
This app give people a little bit convenient, but doesn’t mean it is faster for your pick up or delivery, instead it will slow down a little bit or sometimes ever more than call in order. Why? After you order form the app the restaurant received the order, and put it in again. And this app charge average 10 to 30% higher then regular price.
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